Saj at Victoria center was very helpful to my friend and I and we got the perfumes we needed. She had a great customer service and i can’t wait to go back there just because of Saj
La empresa ha respondido
Localización
Cambiar localización168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I loved my experience especially the warm reception of Sajida Zamen. Would love to meet her anytime I come in. She takes time to explain to you and get you the best offers. Definitely coming back to... Ver más
La empresa ha respondido
Fast delivery with lots of updates so I felt very informed The parcel came well packed I ordered this perfume from the Victoria Centre store in Nottingham to be delivered to my home as it was only... Ver más
La empresa ha respondido
The staff are wonderful, always smiley and friendly, so knowledgeable and helpful, I would get my perfume any where else. There VIP members card is great, the prices and the deals they offer are bet... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Información de contacto
168, The Victoria Centre, NG1 3QG, NOTTINGHAM, Reino Unido
4,6
Excelente
89 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Never got my order or a refund ordered…
Never got my order or a refund ordered to collect
1 de abril de 2026
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for taking the time to leave your review, and I am very sorry to hear that you have not received your order or an update.
I completely understand how frustrating this must be, please could you contact our Customer Service team with your order number so we can look into this for you as a priority and get this resolved.
We are here to help and will do our best to sort this for you as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service from Tamara was…
The customer service from Tamara was excellent and professional i went away feeling money well spent.
5 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience from the staff
Great experience from the staff. AJ was especially helpful.
7 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service at the shop and quick home…
Good service at the shop and quick home delivery of my order ….. thank you
15 de febrero de 2026
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
All went good
All went good! Quick delivery, great packaging! Nothing to complain about :)
10 de febrero de 2026
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent price and lovely scent
Excellent price and lovely scent. Love my perfume
30 de septiembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience shopping at store.
I had to order in store as they did not have stock I wanted. I was really pleased with how quick my delivery was. Overall very happy!
3 de enero de 2026
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop had not what I was looking for…
The shop had not what I was looking for to buy. Staff assisted me in buying online everything went well till it was delivered to their shop. Collection was very easy .
Good customer service.
8 de enero de 2026
Respuesta de The Perfume Shop - Nottingham 180
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great delivery time
Great delivery time, the perfume smells amazing & great pricing
24 de diciembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Didn't have to leave home went on to…
Didn't have to leave home went on to app and received my delivery next morning thankyou The Perfume Shop.
21 de diciembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Response and delivery time executed…
Response and delivery time executed very quickly
17 de diciembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
I have been shopping here for years
I have been shopping here for years, I love the different variety’s to choose from & the good offers in store & online, the loyalty scheme is good, to be rewarded is always a great thing
9 de diciembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Staff very helpful and cheerful.
5 de diciembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The service was very professional and…
The service was very professional and most helpful. Nothing was too much trouble for the assistant.
9 de diciembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Amazing customer service
Went in to your shop on parliment street in nottingham and luara once again gave amazing customer service as well as finding the products I wanted.
2 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Helpful staff
The staff was very helpful and fully listened and very polite.
14 de noviembre de 2025
Respuesta de The Perfume Shop - Nottingham 180
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.