Customer service of this standard really stands out. Rosheene is a credit to the team and a great ambassador for the brand. She was friendly, approachable, and genuinely invested in making sure I le... Ver más
La empresa ha respondido
Localización
Cambiar localización51 High Street, Omagh, BT78 1BA COUNTY TYRONE, IE
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Found it very difficult to place order online. Site would not accept my credit card. I changed the delivery address but somehow the delivery was made to my billing address. I normally shop in Omagh... Ver más
La empresa ha respondido
Fantastic service today from Colleen in Omagh. Extremely friendly and helpful
La empresa ha respondido
Very friendly and welcoming store manager,all staff great,helpful,if you need anything online and not available in store,staff ready to help you to order online ,love perfume shop ,good atmosphere,gre... Ver más
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
51 High Street, Omagh, BT78 1BA, COUNTY TYRONE, Irlanda
4,4
Excelente
19 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Place and order and it came in 3 days
2 de marzo de 2026
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service
Customer service of this standard really stands out. Rosheene is a credit to the team and a great ambassador for the brand. She was friendly, approachable, and genuinely invested in making sure I left happy with my purchase. The whole experience felt easy and personal, and I appreciated the time she took to help without any pressure.
I’ll definitely be returning and would happily recommend the store to friends and family
11 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service today from Colleen in…
Fantastic service today from Colleen in Omagh. Extremely friendly and helpful
22 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
13 de enero de 2026
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service fair prices
Good customer service fair prices. Highly recmoneded
8 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Omagh 247
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent shop.any time I went to shop…
Excellent shop.any time I went to shop j got discount loved it
20 de noviembre de 2025
Respuesta de The Perfume Shop - Omagh 247
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
The staff were very helpful in…
The staff were very helpful in completing my order and the delivery was on time, excellent service, would recommend
27 de octubre de 2025
Respuesta de The Perfume Shop - Omagh 247
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Found it very difficult to place order…
Found it very difficult to place order online. Site would not accept my credit card. I changed the delivery address but somehow the delivery was made to my billing address.
I normally shop in Omagh store but couldn't on this occasion. Omagh store is always a good experience with staff very helpful.
Was very disappointed with online experience.
15 de septiembre de 2025
Respuesta de The Perfume Shop - Omagh 247
Hi,
We appreciate you sharing your online order experience and are sorry to hear about the difficulties you faced with payment and the incorrect delivery address. We're glad you've had positive experiences in our Omagh store. We'll investigate these issues to improve our online service. Thanks for your feedback.
The Perfume Shop
Respuesta de The Perfume Shop - Omagh 247
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
I ordered aftershave for my boyfriend…
I ordered aftershave for my boyfriend so happy with the purchase
24 de junio de 2025
Respuesta de The Perfume Shop - Omagh 247
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Great shopping experience.
Experience made great by helpful and courteous service provided always very helpful. Thanks so much for great shopping experience.
15 de mayo de 2025
Respuesta de The Perfume Shop - Omagh 247
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
TPS in Omagh, Ireland
I went to the store in Omagh, Ireland and Sian was a huge blessing. She is so knowledgeable about the different perfumes. Her customer service was impeccable, she made me feel as if I was at home with family. It was probably the best experience I have had in a very long time, definitely pre Covid. Thank you! Next time I'm in Omagh, Ireland, I'll go buy more perfume at this store!
26 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your wonderful review! We are so happy to hear that you had such a positive experience at our store in Omagh, Ireland. We are thrilled that you found our staff to be so knowledgeable and helpful and that you felt so comfortable and welcome. We strive to create a warm and inviting atmosphere for all our customers and we are delighted that you felt like you were at home with family. We are so grateful for your kind words about Sian's exceptional customer service. We are proud of our team and their dedication to providing outstanding service. We look forward to welcoming you back to our store soon!
Kind regards,
Jasmyn
Sian is top-notch! Exceptional Customer Service!
Sian is absolutely brilliant! She was incredibly knowledgeable about the various fragrances I was keen on. She recommended new ones tailored to my preferences and had fantastic layering tips. She even assisted my friends in finding scents they would love. Overall, it was a superb experience with excellent offers. Sian was outstanding and genuinely made my friends and me want to return and purchase more.
21 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your kind review and for taking the time to share your experience. We're delighted to hear that you had such a positive experience with our associate. It's wonderful to know that you were impressed with their knowledge, recommendations and overall assistance. We're thrilled that you found the perfect scents and that you enjoyed the experience. We appreciate your feedback and hope to see you again soon.
Many thanks,
Jasmyn
Quick delivery to my chosen store for…
Quick delivery to my chosen store for collection, where the staff are amazing.
12 de marzo de 2025
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
i am happy and got a very good deals
i am happy and got a very good deals. Fast Shipping aswell. Staffs are very kind when I pick up my orders. Thank you
21 de febrero de 2025
Respuesta de The Perfume Shop - Omagh 247
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
A positive experience shopping online…
A positive experience shopping online with the Perfume Shop. The item arrived on time and well packaged. Good communication throughout. Thanks
18 de diciembre de 2024
The parcel is still in transit I didn’t…
The parcel is still in transit I didn’t receive it in time for Christmas & it hasn’t been delivered yet
Very disappointing
27 de diciembre de 2024
Very friendly and welcoming store…
Very friendly and welcoming store manager,all staff great,helpful,if you need anything online and not available in store,staff ready to help you to order online ,love perfume shop ,good atmosphere,great deals and choices of perfumes,highly recommended,
18 de diciembre de 2024
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.