I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service fr... Ver más
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Unit 209, Omni Park, Santry, DUBLIN 9 DUBLIN, IE
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I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service fr... Ver más
La empresa ha respondido
Gina has helped me multiple times buying both men and women’s perfumes. She always is more than happy to help and look after me in the shop each time I visit, and makes coming into the shop great crai... Ver más
La empresa ha respondido
All of the staff here at The Perfume Shop omni Park would like to say a huge thank you to all of our customers who participated in our raffle to raise money for cancer. Yous are the best customers we... Ver más
La empresa ha respondido
I stopped by the perfume shop today to buy a birthday gift for my mam and I cannot rate Gina and Joan highly enough. From the moment I walked in I was greeted with smiles and jokes. Both women went... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 209, Omni Park, Santry, DUBLIN 9, DUBLIN, Irlanda
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Gina has helped me multiple times buying both men and women’s perfumes. She always is more than happy to help and look after me in the shop each time I visit, and makes coming into the shop great craic. Thanks very much Gina.

Respuesta de The Perfume Shop - Omni Park 175
I rang The Perfume shop omni Santry to check stock availability and was dealt with by Gina who was so bubbly and engaging. When I visited the store later once again I got excellent customer service from Gina, a pleasure to deal with. 👍

Respuesta de The Perfume Shop - Omni Park 175
Best customer service I’ve received in a long time. Attentive, friendly and helpful. Elaine is gorgeous !!

Respuesta de The Perfume Shop - Omni Park 175
Everything was just perfect from start to finish. Thank you for your very professional approach Eimear!

Respuesta de The Perfume Shop - Omni Park 175
Joan and her Team were so helpful in looking after me. They are always a pleasure to deal with.
Kind Regards
James

Respuesta de The Perfume Shop - Omni Park 175
Came in today just for a look and ended up getting my girlfriend’s valentines present! Gina and Elaine wore absolutely amazing wow

Respuesta de The Perfume Shop - Omni Park 175
Gina and Elaine amazing service really helpful and kind

Respuesta de The Perfume Shop - Omni Park 175
Gina and Elaine in the Omni store best service ever, helped me chose a great valentines present and prices are amazing

Respuesta de The Perfume Shop - Omni Park 175
I bought two Chanel perfumes before Christmas and Gina gave me a sample of XO Khloe kardashian. I loved the samples she gave me and saw the perfume reduced online last week. I decided to buy it. It was delivered within 4 days of purchasing it. It’s lovely perfume.
Many thanks
Maria McGovern
P.S
Please tell Gina that I am the girl who had her hip replaced!!!

Respuesta de The Perfume Shop - Omni Park 175
Love the perfume shop. Great selection and excellent value for money . I like to go into the shop because staff are so helpful and knowledgeable. I do shop on line when I’m too busy and online shopping is great also.

Respuesta de The Perfume Shop - Omni Park 175
Thanks so much to Elaine! She was an absolute earth angel she went above and beyond for my shopping experience. She is an asset to company we need more people like Elaine.

Respuesta de The Perfume Shop - Omni Park 175
Joan and the team are amazing at there job very helpful and making my experience better I'm very helpful with offers

Respuesta de The Perfume Shop - Omni Park 175
Elaine was a great help and was patient with us smelling a few different perfumes and aftershaves. She was so lovely!

Respuesta de The Perfume Shop - Omni Park 175
Jenna & Joan made my shopping experience so easy and enjoyable they really went above and beyond ! Thank you ladies

Respuesta de The Perfume Shop - Omni Park 175
The selles lady Ellen was very very helpful and delightful makes our experiences great

Respuesta de The Perfume Shop - Omni Park 175
Called in the perfume shop and met Antoinette and Gina two of the nicest and most welcoming women I’ve ever met..great service so happy

Respuesta de The Perfume Shop - Omni Park 175
Amazing staff could not be more helpful very hard to come across helpful present staff well done to the lovely ladies in the Omni amazing personal service give Gina a bonus

Respuesta de The Perfume Shop - Omni Park 175
I visited the Santry branch today to purchase my fragrance. Elaine was an absolute joy of a person to deal with. Such a great sense of humor, told me all of the offers available, and recommended the new Prada Paradigme to me. I always get the Luna Rosa black, but she let me sample the new one and she was so spot on! And to top it off, she gave me a nice little Prada travel bag. I manage a big team in customer service myself and to see how good her service is was very refreshing. I can't commend her enough, you have a great member of staff!

Respuesta de The Perfume Shop - Omni Park 175
Great customer service by Elaine and Gina they really know their products and were extremely helpful in helping me decide,

Respuesta de The Perfume Shop - Omni Park 175
Very helpful today very nice found everything I needed

Respuesta de The Perfume Shop - Omni Park 175
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