I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 40, St. John�s Centre, PH1 4UX PERTH, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Popped into the perfume shop perth today and was served by the lovely Naila, she was so helpful and full of good banter that made our experience so much fun such a lovely lady 🥰
La empresa ha respondido
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... Ver más
La empresa ha respondido
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 40, St. John�s Centre, PH1 4UX, PERTH, Reino Unido
4,9
Excelente
141 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I would like to sincerely thank Naila…
I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both for myself and for my son, and helped us find the perfect perfumes. Her professionalism, knowledge, and warm approach made our shopping experience truly enjoyable. This was one of the best customer service experiences I have ever had. Thank you, Naila!❣️
24 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by naila
Served by naila , she was so kind and helpful! Even wrapped my chosen scent up and gave me a wee card to go along with it too ! Thank youuu !
16 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped into the perfume shop perth…
Popped into the perfume shop perth today and was served by the lovely Naila, she was so helpful and full of good banter that made our experience so much fun such a lovely lady 🥰
13 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service.
I had an email about an offer, but when I went into the shop, they didn't have it, but they checked to see if I could have it delivered instead so I got my 150ml viva est belle perfume. Great service from Perth branch.
1 de junio de 2026
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
SR Morven was really helpful and…
SR Morven was really helpful and diligent. Very patient and knowledgeable about perfumes.
6 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very good and kind and she was very…
very good and kind and she was very helpful
4 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The ladies were great & helped me find…
The ladies were great & helped me find the perfume I wanted. I knew the brand but couldn't remember the name of the perfume. They had alot of patience for me which I really appreciated.
21 de mayo de 2026
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perth store
Came in to the Perth store for an aftershave for my husband. Naila was very helpful and gave us a range of samples to smell. Although we ended up with his usual choice, she was still very friendly and made our experience a lovely one. So refreshing to see good customer service.
29 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Joan
Absolutely loved my experience at this perfume shop! The staff Naila were friendly, knowledgeable, and helped me find the perfect fragrance. Amazing collection with long-lasting scents and beautiful packaging. Highly recommend to anyone looking for quality perfumes!
27 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly face
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice.
Left very happy customers x
22 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were very helpful and quick…
The staff were very helpful and quick to set up and wrap up a set for a birthday present. Very polite staff and great customer service.
18 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila and Debbie were very helpful and…
Naila and Debbie were very helpful and fun to be in the shop with. Got what I needed. Fantastic service. 🤩🤩🤩
8 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely Service
I walked into my local Perfume Shop to check if they had a perfume in stock and I was greeted by Naila who was full of life, very bubbly and extremely helpful. She let me try the perfume and signed me up for Rewards Scheme. She put a smile on my face and had lovely customer service.
28 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Assistants very cheerful and happy to…
Assistants very cheerful and happy to help especially Naila. As well as refilling my bottle of Alien, she managed to sell me something I didn't know I needed! Enjoyable experience, I'll be back!
28 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff and very friendlies
Very helpful staff and very friendlies
25 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
⭐️⭐️⭐️⭐️⭐️
Great service and very helpful from naila and Debbie
23 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
First class service.....and fun!
What a delight to be served by Naila when in the perfume shop Perth today. Friendly, knowledgeable and fun, great customer service and I will definitely be a return customer, a credit to the company
22 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Was served by Naila today absolutely lovely she showed us nice fragrance ended up getting myself something she recommended and showed my partner some aswell, great customer service.
15 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Birthday Fragrance's
When selecting a fragrance for my husband for a special birthday, Emily helped me, she was so patient as I went through most of the men's section of fragrance's. I bought two in the end, as well as joining up as a member so I got 20 percent off, I also bought a little bottle for myself to take on holiday, which can be filled with most perfume choices. To my surprise, when I got home there were a few beautiful little testers put in my bag from the other store assistant. Both Emily and the other lady were so kind, patient and efficient. I have only been in the shop once, but I shall definitely pop in again soon, for myself.
10 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila was really good with us and gave…
Naila was really good with us and gave my sister a free perfume for a wedding coming up.
7 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.