We had a lovely lady called Lauren help us today find fragrances for our wedding day, a familys birthday and just in general. She was amazing help!
La empresa ha respondido
Unit A, 211 High Street, Dolphin Shopping Centre, BH15 1BY POOLE, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had a lovely lady called Lauren help us today find fragrances for our wedding day, a familys birthday and just in general. She was amazing help!
La empresa ha respondido
I had a really nice experience at the perfume shop. The staff were very friendly and offered me testers to try different fragrances without any pressure. I was able to take my time, find a scent I t... Ver más
La empresa ha respondido
Poole Dorset store: Freya is an asset to your team! My husband offered to buy me a new perfume for our anniversary and we’d been to two previous shops in the centre, to no avail. Freya was so kn... Ver más
La empresa ha respondido
The store had the aftershave I wanted for my friends birthday present. I was served by a lovely young lady called Grace. Grace was very polite, attentive and knowledgeable with the brands. A great t... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit A, 211 High Street, Dolphin Shopping Centre, BH15 1BY, POOLE, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We had a lovely lady called Lauren help us today find fragrances for our wedding day, a familys birthday and just in general.
She was amazing help!

Respuesta de The Perfume Shop - Poole 92
I had a really nice experience at the perfume shop. The staff were very friendly and offered me testers to try different fragrances without any pressure. I was able to take my time, find a scent I truly liked, and then confidently make my purchase. Great customer service and a welcoming atmosphere. Highly recommended

Respuesta de The Perfume Shop - Poole 92

Respuesta de The Perfume Shop - Poole 92
Laura was amazing, she’s so lovely and welcoming and got us exactly what we wanted and gave us some great advice!

Respuesta de The Perfume Shop - Poole 92
Lauren was very helpful with making a choice and trying different sprays

Respuesta de The Perfume Shop - Poole 92
Lauren was very patient with my ginger friend

Respuesta de The Perfume Shop - Poole 92
Lauren was lovely! Thanks for all the help. Lauren and Dawn make a lovely team.

Respuesta de The Perfume Shop - Poole 92
The store had the aftershave I wanted for my friends birthday present.
I was served by a lovely young lady called Grace. Grace was very polite, attentive and knowledgeable with the brands. A great team asset, would highly recommend compared to other shops in the area.

Respuesta de The Perfume Shop - Poole 92
Poole Dorset store: Freya is an asset to your team!
My husband offered to buy me a new perfume for our anniversary and we’d been to two previous shops in the centre, to no avail.
Freya was so knowledgeable about the scents and the history behind some of the designers / designs. We were impressed by this.
I tried quite a few samples before settling on JP Gautier Paradise Garden. Thank you so much Freya for your patience, helpfulness, attention to detail and excellent customer service, I hope other PS stores follow your lead and I’ll be a returning customer for sure.

Respuesta de The Perfume Shop - Poole 92

Respuesta de The Perfume Shop - Poole 92
Knowledgeable , professional and the price was very good
Efficiency and good quality at reasonable price
Got the Aftershave that we wanted, good price and delivered on time. What more could you ask for 👍
The staff are always super friendly and helpful. I won’t go anywhere else for my perfumes.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.