The Perfume Shop - Reading 67 Opiniones 

321
•
TrustScore: 5 sobre 5

4,9

37A Town Mall Walk, The Oracle, RG1 2AH READING, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Proveedor de productos de belleza
  6. Tienda de cosméticos
  7. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • 37A Town Mall Walk, The Oracle, RG1 2AH, READING, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

321 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(321)

35.693 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very nice service and so professional

Very nice service and so professional . Needs a raise. Thank you Tahira

9 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Tahira was amazing very helpful person

Tahira was amazing very helpful person

8 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Ramona was ace!!!

Ramona was ace!!!

Excellent bespoke service at TPS Reading. I always return for special birthday or anniversary gifts.

Thanks Ramona and team for fantastic customer service!

7 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Ramona is awesome

Ramona is awesome , so much help and so actively interested

7 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Excellent choice and service by Tahira

Excellent choice and service by Tahira. Recommend

6 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Very nice welcoming service by Ramona

6 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Excellent service and very good…

Excellent service and very good recommendation abd wrapping service from Salma and Ramona

5 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Good customer service and fair prices

Good customer service and fair prices . Alexia at the Reading store was super excellent with her customer service

4 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Tahira was absolutely amazing and so…

Tahira was absolutely amazing and so kind.
She helped me loads with a birthday present.

She personalised a beautiful hamper for me I was delighted

3 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Hannah is AMAZING!

Hannah served us today as was an absolute star! So knowledgeable and friendly. A credit to the company. Thank you so much Hannah, you deserve a raise!

3 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Alesia in reading store has the best…

Alesia in reading store has the best Customer service she was so nice and knows her job well

1 de marzo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Hannah helped me and my partner find…

Hannah helped me and my partner find two scents we have been trying to find for ages and was amazing with helping find the perfect scent.
10/10

28 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Great service!

I've been looking for a signature scent for years now, and I managed to find it in the Reading Store today with the help of Salma! I'm really happy with my purchase today, thank you so much!

26 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Alisha served Best 5*

Alisha served Best 5*
Thanks ALISHA

26 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Salma was so kind and thoughtful @the…

Salma was so kind and thoughtful @the reading branch

21 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Ramona is the best sales person I've ever met. She deserves a raise 😁

Ramona is the best sales person I've ever met. Give her a raise ..well done 👍

21 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Ramona served really well

Ramona served really well
Really happy

21 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Always a great experience shopping…

Always a great experience shopping online at the perfume shop.

29 de enero de 2026
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Just had a very pleasant customer…

Just had a very pleasant customer service with Ramona from Reading's shop. Really appreciated, thank you again also for your professionalism. Au revoir

13 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Excellent customer service by “Alexia”

Today i was served by a lovely lady called “Alexia” at the reading oracle perfume shop branch,she was absolutely brilliant,her customer service is excellent,she helped me find the right perfume to fit my budget and purpose,she is very friendly and very knowledgeable,she is a asset to the company .

13 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Reading 67

Respuesta de The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más