I went into the shop looking for a sweet perfume. Emily was very efficient and let me test a perfume. It was just what I was looking for. Excellent customer service
Localización
Cambiar localizaciónThe Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Went into to buy some Christmas presents and Emily served me. She was very professional and helpful. Gave me lots of advice for what I was looking for. Very pleased with my purchases.
La empresa ha respondido
Angel has been phenomenal - so approachable, knowledgable and helpful. Angel knew I was in store for research and she helped me find scents based on things I like and helped me find potential afters... Ver más
La empresa ha respondido
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Cheap and good quality
Every time I go in, cheap prices, lovely staff, always get freebies. Whats not to love 🤗

Respuesta de The Perfume Shop - Rushden Lakes 376
Holly was excellent....extremely…
Holly was excellent....extremely friendly and found the products we wanted instantly, whilst recommending others to try.

Respuesta de The Perfume Shop - Rushden Lakes 376
Was assisted by Holly who was a delight…
Was assisted by Holly who was a delight in helping choose gifts.

Respuesta de The Perfume Shop - Rushden Lakes 376
Amazing service from start to finish
Amazing service from start to finish! I was served by Amber, I believe she’s the store manager, and she made my experience in store wonderful! Definitely will visit again a great addition to the lakes!

Respuesta de The Perfume Shop - Rushden Lakes 376
Great service
Great service with excellent sales skills highly recommend, went in with no idea what to get, came out with two great deals for my husband and son for Christmas, will be back

Respuesta de The Perfume Shop - Rushden Lakes 376
Emily at the Rushden Lakes shops was…
Emily at the Rushden Lakes shops was absolutely amazing, helping us find the best birthday present for my sister of a mini perfume set and the gift wrap was amazing. Big thank you!!

Respuesta de The Perfume Shop - Rushden Lakes 376
We recently purchased perfumes worth…
We recently purchased perfumes worth £260 from the Rushden Lakes store and were assisted by Angel. She was absolutely wonderful. The atmosphere of the store was warm and welcoming, and Angel’s service made the experience even better. She was friendly, patient, and genuinely helpful. My partner and I truly appreciated the way she assisted us. Thank you for making our visit special!

Respuesta de The Perfume Shop - Rushden Lakes 376
Great service from Holly at rushden…
Great service from Holly at rushden lakes. Great experience due to Holly’s customer service.

Respuesta de The Perfume Shop - Rushden Lakes 376
Great customer service!
I was served by Holly who was super helpful and friendly!

Respuesta de The Perfume Shop - Rushden Lakes 376
Really pleased with my new scent
Really pleased with my new scent. Holly was fantastic. Really thoughtful and knowledgeable & both staff members knew how to make us feel welcome. Hubby and I enjoying our scents 👍🏼

Respuesta de The Perfume Shop - Rushden Lakes 376
I had a lovely experience at the…
I had a lovely experience at the perfume shop in rushden lakes today. Holly served me today and she was so lovely and polite! She was so kind and really helped me as i need to exchange one of my items but she was so helpful!

Respuesta de The Perfume Shop - Rushden Lakes 376
Holly approached us when we arrived in…
Holly approached us when we arrived in a very friendly manner and asked if we needed any help. She listened to what we were looking for and gave us lots of suggestions to be able to pick out the perfect gift.

Respuesta de The Perfume Shop - Rushden Lakes 376
Emily And Angel, Rushden Lakes Store
Emily is very good at her job, helping me to chose which cologne to buy, showing me the best deals which im thankful for. Angel was an amazing server thank you, both very polite and lovely thankyou guys xx

Respuesta de The Perfume Shop - Rushden Lakes 376
Excellent customer service with a smile....
On a miserable rainy day I popped into The Perfume Shop at Rushden Lakes and was delighted with how friendly, knowledgeable, helpful and the overall fab customer service I received from Eden and Amber. I commented to them how lovely they were and it makes a change compared to some shops I go into as I hate bad customer service so I always ensure I tell anyone that give me service with a smile, as it makes all the difference. Thanks girls I will be back and will recommend to all my family and friends!

Respuesta de The Perfume Shop - Rushden Lakes 376
honestly the best job i’ve ever worked…
honestly the best job i’ve ever worked at, always have great offers on ! and the management is so lovely! also the team here were so welcoming and supportive

Respuesta de The Perfume Shop - Rushden Lakes 376
I was served by Emily today
I was served by Emily today, she was very honest with me and help me make the right purchase hope to be served by her again!

Respuesta de The Perfume Shop - Rushden Lakes 376
Helpful
Hi, the assistant in store was helpful and friendly.
He helped order in the aftershave I wanted as a gift.

Respuesta de The Perfume Shop - Rushden Lakes 376
I feel so welcomed when I walk in the…
I feel so welcomed when I walk in the store, the staff are really friendly and helpful, they also have great discounts and the staff are always making sure we get a good deal.

Respuesta de The Perfume Shop - Rushden Lakes 376
Great Expeirence
Really approachable, helpful staff really attentive to customers. Stunning store, got what I was looking for & explored new fragrances too! Will return next time ☺️

Respuesta de The Perfume Shop - Rushden Lakes 376

Respuesta de The Perfume Shop - Rushden Lakes 376
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







