I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Ver más
La empresa ha respondido
Localización
Cambiar localización7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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Consulta las opiniones de los clientes
The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do de... Ver más
La empresa ha respondido
In store today a young lady her name was Connie help use she was polite and so very helpful it was a pleasure popping in to store will definitely be back again
La empresa ha respondido
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Información de contacto
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Reino Unido
4,9
Excelente
139 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Ryan
Ryan was a great help and he deserves a pay raise or promotion because honesly he’s a great man and really helped us out in a time of need
23 de mayo de 2026
Opinión espontánea
Ryan was a great help today
Ryan was a great help today. helped a lot and gave some good advice
23 de mayo de 2026
Opinión espontánea
Ryan was extremely helpful with…
Ryan was extremely helpful with brilliant service!
23 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Taiba was extremely helpful and knew…
Taiba was extremely helpful and knew what scents work well for people I was buying for. Excellent customer service Thanks Taiba
15 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Enjoyed shopping experience
In store today a young lady her name was Connie help use she was polite and so very helpful it was a pleasure popping in to store will definitely be back again
13 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great selection and fantastic deals.
Great selection and fantastic deals.
Definitely recommended with great staff that are very knowledgeable and friendly
2 de mayo de 2026
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very Helpful and easy to talk to!
3 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The ladies in Solihull were fab Tiabah…
The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do delivery to Home. They Credit to the branch.
29 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great website and fast delivery
Great website and fast delivery! Excellent service.
26 de marzo de 2026
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in not knowing anything, left happy
Came in not knowing anything about how to pick a scent or where to start. Tiabah noticed immediately and helped me pick exactly what I wanted!
29 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Lovely customer service from Noora couldn’t ask for a better person to serve me she is always polite and amazing thanks noora for making my day
29 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Unintentional Gift
I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over the choices and throughout conversation discovered my usual perfume was also available in house at a discount. They ensured I was able to take advantage of offers on another perfume as part of a set, and although I didn’t quite get the gift intended, I delighted in walking away with my own purchases. Thank you ladies :)
27 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Connie was very helpful beautiful lady
Connie was very helpful beautiful lady. She helped us so much and made our decision quiet easy and felt comfortable with her
11 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Connie was so helpful and plesent
Connie was so helpful and plesent
Explained very well .
Nothing was to much of a bother .
It was lovely to meet a lovely sales assistance 😊
11 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shop purchase and home delivery
Extremely helpful in the shop and ordered the product they didn’t have in store to be delivered to my home which it was. I also received a free gift.
1 de marzo de 2026
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella gave me perfect service today and…
Ella gave me perfect service today and was very helpful and welcoming !
1 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was so helpful and kind!
Ryan was so helpful and kind!! Helped me pick out the perfect vanilla smelling gift set and was very patient. Will be coming back :)
21 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was wonderful in helping me…
Ryan was wonderful in helping me purchase the new Miss dior perfume, he spent a lot of time with us, didn’t rush us one bit and was absolutely lovely!! Great customer service!
21 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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