Samira, You’re so amazing attending to each customer and providing advice and being calm with each and everyone. Well done Samira, You managed to sell five perfumes to me and my sister today, and th... Ver más
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Localización
Cambiar localizaciónUnit 8, East Mall, Stratford Centre, The Broadway, E15 1XL LONDON, GB
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Consulta las opiniones de los clientes
Very friendly staffs especially Sheynay who attended to me on 2 occasions. She is really lovely and has patient for every need.
La empresa ha respondido
Every time i come into the store and am served by Zubair I am met with exceptional service, its gotten to the point where I'll only go in to by something if I see him in there working. The way he ta... Ver más
La empresa ha respondido
I had an excellent customer service experience today at The Perfume Shop, Stratford Centre. Diane was incredibly warm, helpful, and polite throughout the time I spent in the store selecting from t... Ver más
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Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 8, East Mall, Stratford Centre, The Broadway, E15 1XL, LONDON, Reino Unido
4,7
Excelente
74 opiniones
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I went for a perfume for my self and as…
I went for a perfume for my self and as always Shaz and Diane were full of smiles and help me choose nice one
19 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very friendly staffs especially Sheynay…
Very friendly staffs especially Sheynay who attended to me on 2 occasions. She is really lovely and has patient for every need.
7 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Delivery service and service prices
1 de mayo de 2026
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Dianne
Went it the perfume shop at Stratford centre and was served by the beautiful Dianne she was amazing very helpful and amazing service from the moment I walked in the store
6 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
ZUBAIR WAS VERY PLESANT WELL COMING …
ZUBAIR WAS VERY PLESANT WELL COMING AND SUPPORT WITH CHOISE
28 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you for the service from Samira…
Thank you for the service from Samira from Stratford centre, quick and efficient outstanding customer service very kind and knowledgeable thank you
21 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jimmy choo perfume
Wrapped perfectly and the free samples are both amazing delivered on time as it was a birthday present
12 de abril de 2026
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Comed to buy perfume Alice helped me a…
Comed to buy perfume Alice helped me a lot to choose right perfume , her service was just outstanding , friendly person with amazing customer service.10 stars
Huge thank you
27 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Samira has been amazing
Samira has been amazing, while serving me. She was ready to try everything I wanted effortlessly. I admire her patience and professionalism in how she carries out her duties.
13 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Samira
Samira, You’re so amazing attending to each customer and providing advice and being calm with each and everyone. Well done Samira, You managed to sell five perfumes to me and my sister today, and the wrapping skills you have got, I’m so impressed really!!!I am definitely coming back to the shop of course with Samira at the counter.😂😂😂
13 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shaz at Stratford was exceptional…
Shaz at Stratford was exceptional helpful and a lovely smile whilst helping choose my million aftershave.
12 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shaz was friendly happy and helpful
Shaz was friendly happy and helpful. Always a pleasure.
23 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
This is my only perfume shop that meets…
This is my only perfume shop that meets my needs and wants, and impulses whenever I need to give myself a treat. 😁😆🥰
Today, Diane was very helpful, and quite patient with me. I am a happy bunny, getting good deals and a couple of freebies for the couple of hundred quid purchase. This is why I come here, you dont get good discounts like this everywhere. The Stratford shopping centre is the best. They have time, space and patient. Thank you for your attention. 💖💐💓❤️
18 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was very helpful for a clueless husband getting a gift for my missus
Diane was very helpful
18 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zubair
Every time i come into the store and am served by Zubair I am met with exceptional service, its gotten to the point where I'll only go in to by something if I see him in there working.
The way he talks to the customers he's serving and even how politely he measures people waiting that he'll be right with them is nothing short of perfect.
14 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shaz from the Stratford branch was an…
Shaz from the Stratford branch was an amazing help and made me very so welcome and comfortable. She was quick to help me and I found exactly what I needed. She also recommended me to buy the refill pocket bottles which was very thoughtful of her, thank you shaz!
10 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice experience at perfume shop in Stratford
Shaz was very kind and extremely helpful with our perfume search as well as adding a great bunch of goodies to go with. Our experience here was really great. Highly recommend.She made our day
8 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service skills from Shaz
Shaz- Stratford shopping centre
I had such a wonderful experience at the perfume shop Stratford thanks to Shaz. From the moment I walked in, she made me feel welcome and comfortable. Her customer service is truly excellent — she was friendly, patient, and incredibly knowledgeable about all the fragrances.
Shaz took the time to understand exactly what I was looking for and offered thoughtful recommendations without being pushy. She explained the different scent notes clearly and helped me find a perfume that suited me perfectly. Her positive attitude and genuine enthusiasm made the whole experience enjoyable.
It’s rare to come across someone who delivers such attentive and professional service. Shaz is a real asset to the store, and I’ll definitely be returning because of her. Highly recommend asking for Shaz if you visit!
12 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was amazing she really made…
Diane was amazing she really made effort selling my dior product gift wrapped it amazing thank you so much Diane. Xxx
3 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Stratford Centre 190
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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