After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her st... Ver más
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Localización
Cambiar localizaciónUnit 10, Clarks Village, Street, BA16 0BB SOMERSET, GB
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Consulta las opiniones de los clientes
A very efficient & helpful shop assistant. Whilst what I wanted wasn't in stock, she said they could order it & send it to my home address. She also referred me to the receipt & a telephone number if... Ver más
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Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the trave... Ver más
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Ordered on Sunday afternoon at Clark’s Village outlet centre as they didn’t have the stock on-hand. This was to take advantage of their discount offer. It was dispatched Monday and delivered on... Ver más
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Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Información de contacto
Unit 10, Clarks Village, Street, BA16 0BB, SOMERSET, Reino Unido
4,8
Excelente
94 opiniones
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Awful service from staff manager
Awful service from staff manager , sadly she didn’t have a name badge on, but she had long dark hair, totally disinterested in my query
26 de octubre de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very helpful
Very helpful in finding the perfume i was looking for. Nothing was too much trouble, especially as I was a visitor to the area.
5 de octubre de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hello Susan,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Friendly and helpful staff
Friendly and helpful staff, store was clean and laid out well. Quick service even though busy
4 de septiembre de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hi Glen,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Why is the shop in Clarks village…
Why is the shop in Clarks village street closed???
1 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello Alfred,
I’m sorry to hear that you found our Clarks Village store closed when you were expecting it to be open.
Our Clarks Village store is still operating, so I apologise for any inconvenience caused during your visit. There may have been an unexpected reason why the store was temporarily unable to open at the time you attended.
Unfortunately, from the information provided in your review, I’m unable to establish the date or time of your visit to look into the circumstances further. We appreciate you bringing this to our attention and are sorry for the wasted journey and inconvenience this may have caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Fabulous service by Margot
Fabulous service by Margot, bought some perfume and more.
Well worth the visit !
24 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great
Great conversations
Great help
Great service
Margot was amazing
24 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Quick and efficient delivery by post…
Quick and efficient delivery by post when out of stock
9 de agosto de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing discount
Amazing discount, service was great!! Special mention to Margot who really helped out😊
11 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
Excellent service. The ladies went above and beyond to help my boss find and wrap the perfect gift. Great work!
5 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Been a few times to this store & the…
Been a few times to this store & the lady Elsie always helps us out my husband is very awkward when it comes to picking a aftershave as he never knows what to go for & Elsie always helps him out & always succeeds , very good customer service will always come back to this store as staff are very kind 👌🏼
26 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Silvia gave me best customer Service…
Silvia gave me best customer Service when I came into the store.
25 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful in Store and a brilliant…
Very helpful in Store at Street Village and a brilliant price to match
17 de julio de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We tried 6 different perfumes and Margo…
We tried 6 different perfumes and Margo was very helpful and we found just the right one for us.
20 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff were great and very caring and…
Staff were great and very caring and helpful.
14 de julio de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
The service in the Street Store was second to none.
The perfume arrived with me the day after ordering.
Amazing service.
9 de julio de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just been served by Mazie absolutely…
Just been served by Mazie absolutely super star!! Great customer service very knowledgeable definitely will pop in again .
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Margo was absolutely brilliant help
Margo was absolutely brilliant help. We came in to find my daughter her first perfume and Margo really made the whole experience really special. We ended up upgrading our purchase to include the travel atomiser. Very happy with our experience today.
21 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant delivery experience
I ordered item on the Friday from the retail outlet at Clarks Shopping centre in Street, and it was delivered on the monday, very impressed.
6 de junio de 2026
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Marie!
After having no luck in recent years buying perfumes online I decided to visit this lovely shop today, I was greeted by the gorgeous Marie! She was so helpful and I could tell she really knew her stuff and wanted to help me find something I loved. We spent a good amount of time looking at lots of different fragrances that she recommend until I found one I truly loved and not once did she seem annoyed or wishing I would hurry up and buy something and I appreciate it so much!
Please give Marie a raise!
1 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Street Somerset 357
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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