Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver más
La empresa ha respondido
Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver más
La empresa ha respondido
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Ver más
La empresa ha respondido
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
La empresa ha respondido
Thank you to Liz she's been sooo helpful and she's given us a great deal
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service lady with the red hair made it a funny and memorable experience

Respuesta de The Perfume Shop - Sunderland 147
Georgina was very helpful with us today thank you

Respuesta de The Perfume Shop - Sunderland 147
The service was absolutely splendid! The staff Justine was friendly, attentive, and incredibly professional.
Justine went above and beyond to make the experience enjoyable and welcoming. Excellent service from start to finish — highly recommended! ⭐⭐⭐⭐⭐

Respuesta de The Perfume Shop - Sunderland 147
I was served by Angel, she was fantastic her customer service skills were amazing!

Respuesta de The Perfume Shop - Sunderland 147
The staffs were very welcoming when I came in. Justine was super helpful with her recommendations, and I absolutely loved the perfume she recommended! 10/10

Respuesta de The Perfume Shop - Sunderland 147
Justine served me today and was so helpful. She was so pleasant! Thank you, a credit to the store

Respuesta de The Perfume Shop - Sunderland 147
Excellent assistance and understanding from bronia

Respuesta de The Perfume Shop - Sunderland 147
Lovely experience staff were absolutely lovely especially Sadie really helped me find the right scents I’m so pleased with the service!

Respuesta de The Perfume Shop - Sunderland 147
Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for them to help find the perfect scents.

Respuesta de The Perfume Shop - Sunderland 147
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx

Respuesta de The Perfume Shop - Sunderland 147
Angel and Sadia are super helpful! Highly recommend!

Respuesta de The Perfume Shop - Sunderland 147

Respuesta de The Perfume Shop - Sunderland 147
Justine is very helpful to every customer they have in their store.

Respuesta de The Perfume Shop - Sunderland 147
Angel was an absolute amazing woman helped out as much as she can it’s been an absolute pleasure shopping in your store today

Respuesta de The Perfume Shop - Sunderland 147
Justine and Abbie were excellent staff very welcoming and really really nice, best experi I’ve ever had. 10/10 quality and customer service. Best staff ever 10/10 experience.

Respuesta de The Perfume Shop - Sunderland 147
I had a good experience here. Angel was really warm and professional. I’ll definitely recommend.

Respuesta de The Perfume Shop - Sunderland 147
I got a wonderful customer service from Angel, she recommended lovely perfumes to me and was so good at it. Lovely lady, will definitely come back😊

Respuesta de The Perfume Shop - Sunderland 147
Justine was absolutely fantastic today helping myself and my husband smell all kinds of new scents to see what we liked. Spent an absolute fortune but so worth it just for the customer service alone!

Respuesta de The Perfume Shop - Sunderland 147
Excellent service and excellent quality plus fast delivery 👌

Respuesta de The Perfume Shop - Sunderland 147
Justine attended to us so nice, I would def love to come back.

Respuesta de The Perfume Shop - Sunderland 147
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.