The Perfume Shop - Swansea 102 Opiniones 

39
TrustScore: 4.5 sobre 5

4,7

Unit 35b, The Quadrant Centre, SA1 3QW SWANSEA, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Called in for a few Christmas shopping ideas today, such a welcoming little shop, easy on the eye without being overwhelmed with so much choice. Didn’t buy anything as I was on my lunch break but w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very impressed with the customer service I received from K:eren and Ellie at the Swansea Quadrant store They were just lovely,they went out of their way to help me and had a lot of patience... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The aftershave I bought for my husband was great. It was available on your website, competitively priced. So I bought it immediately. The order process was easy and the delivery was super fast and im... Ver más

Valorada con 5 estrellas sobre 5

The gentleman in the Swansea store was incredible!! I went in on a whim for a wedding perfume and found it within minutes, he worked within my budget was very kind and understood exactly what I needed... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 35b, The Quadrant Centre, SA1 3QW, SWANSEA, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(39)

34.336 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service in the quadrant…

Great customer service in the quadrant Swansea branch

15 de junio de 2026
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Amazing Customer service

I was very impressed with the customer service I received from K:eren and Ellie at the Swansea Quadrant store
They were just lovely,they went out of their way to help me and had a lot of patience with me even cracked some jokes with me 😃 I was very happy for helping me find the perfect gift for my Sister
Thank you guys so much 🫶

8 de mayo de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Customer service was great n delivery…

Customer service was great n delivery quick.

30 de abril de 2026
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Brilliant

This perfume shop is my go-to place to get perfumes.

They always have the newest perfumes, and they always have different offers and deals for signed up customers which are so beneficial.

14 de diciembre de 2025
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Always a great experience from the…

Always a great experience from the perfume shop
Great choice, great prices and great communication.
Packaged well , I will always highly recommend!

3 de febrero de 2026
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Ordering from the Perfume Shop

After a few tries which i admit was really annoying the ordering process was really quite easy. My order arrived after two days which was amazing I thought. I would definitely order with The Perfume Shop again

8 de enero de 2026
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Love the offers on buy 1 get 1 hlf…

Love the offers on buy 1 get 1 hlf price .Faxt delivery highly recommend

16 de diciembre de 2025
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Outstanding service by habib please…

Outstanding service by habib please visit he will look after you

28 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery

22 de noviembre de 2025
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Quality fragrances

Quality fragrances, provided with testers, packaged safely when purchased online. Testers provided in store are a massive help, staff are friendly, knowledgeable and passionate. Recommended for all

5 de mayo de 2025
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Fast delivery good service and offers

Fast delivery good service and offers

7 de noviembre de 2025
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Great and attentive customer service

I was served by Jane and as usual the service was GREAT!!!!
Whenever I attend the Swansea shop I leave satisfied and eager to return

1 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

We were so grateful to have jade help…

We were so grateful to have jade help me and my friend, super friendly and perfect service. Probably wouldn’t have bought anything if it wasn’t for her.

26 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Jane needs a raise !

Really great in store experience today, Jane was very helpful, friendly and informative. walked in not entirely sure on the fragrance i was looking for, rough idea but nothing set and Jane found a range of brilliant options for what i was looking for. Overall great store, great customer service and great products. get yourselves down here for a chat with Jane and she will sort you out for sure !

26 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Wouldn’t shop anywhere else!

Called in for a few Christmas shopping ideas today, such a welcoming little shop, easy on the eye without being overwhelmed with so much choice.
Didn’t buy anything as I was on my lunch break but will be calling back the weekend; the prices are fantastic.
Shona, the beautiful young lady who helped me, was an absolute star and a total credit to the company.

24 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swansea 102

Respuesta de The Perfume Shop - Swansea 102

Hi,

Thanks for your 5* review! We appreciate you.

The Perfume Shop

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