The Perfume Shop - Swords 245 Opiniones 19

TrustScore: 4.5 sobre 5

4,4

Unit G28 Pavilion Swords, Miltonsfields, K67 DY99 DUBLIN, IE


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Biatrice was an excellent help from the second we walked in. I was unsure about what perfume I needed and she helped me straight away. Very helpful during this stressful Christmas shopping. Will come... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gillian in the swords pavilions branch was so nice and friendly she couldn’t have been any more helpful when choosing what perfume to buy it goes a long way when you get someone like that

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very impressed with next day delivery for my Youth Dew Estée Lauder perfume. Also great price. I will buy again when it's on special offer.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Unfortunately the name of the lady who served me this afternoon in the Pavilion in Swords is not printed on the receipt. Her friendliness and efficiency were excellent - it’s not every day you skip o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit G28 Pavilion Swords, Miltonsfields, K67 DY99, DUBLIN, Irlanda

4,4

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service,fast and easy,fantastic offers,highly Recommend

19 de diciembre de 2025
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Great service

Great service, very professional and friendly. First-class perfumes and very affordable prices.

17 de diciembre de 2025
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Biatrice was an excellent help from the…

Biatrice was an excellent help from the second we walked in. I was unsure about what perfume I needed and she helped me straight away. Very helpful during this stressful Christmas shopping. Will come back

29 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Christmas presents.

Quick response and delivery.

15 de noviembre de 2025
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Great Aftershaves

Great value, lots to choose from,lots of discounts and great smells of old and New Sprays for Men and Women

10 de noviembre de 2025
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

I was very impressed with next day…

I was very impressed with next day delivery for my Youth Dew Estée Lauder perfume. Also great price. I will buy again when it's on special offer.

6 de octubre de 2025
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Valorada con 5 estrellas sobre 5

Friendly and fast service

I walked in and was greeted immediately with a big smile. Prompt service and was told about latest offer (get second item half price).
Two staff members helped to gift wrap the two items. Very friendly and efficient service.

30 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hello,

We're happy to hear you received friendly and efficient service, and that our team helped you with gift wrapping. Thank you for your positive feedback!

Kind regards,
Jasmyn
The Perfume Shop

Valorada con 5 estrellas sobre 5

Great experience !

Unfortunately the name of the lady who served me this afternoon in the Pavilion in Swords is not printed on the receipt. Her friendliness and efficiency were excellent - it’s not every day you skip out of a shop having parted with some money - but I definitely left with a spring in my step thanks to your employee !

5 de agosto de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thank you for your response and positive feedback!

The Perfume Shop Team

Valorada con 1 estrellas sobre 5

Avoid this shop as it’s third time I…

Avoid this shop as it’s third time I bought Parfum's from here and it’s not smelling at all even don’t persist at all

19 de julio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

We’re sorry to hear this and really value your feedback. Please reach out to our customer team so we can help resolve this for you via email at reviews@theperfumeshop.com

Kind regards,
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Incredible helpful polite staff in the…

Incredible helpful polite staff in the perfume shop swords pavilion. Especially Valerie and Olive so nice so friendly.
Thank you for a lovely warm experience.

5 de junio de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Speedy delivery and fab wrapping.

Ordered and delivered within 24 hours. Excellent service and personalised ribbon made the present even more special.
Thank you.

28 de mayo de 2025
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Valorada con 5 estrellas sobre 5

Great experience in the perfume shop…

Great experience in the perfume shop swords. The Staff are always helpful, especially Val and olive who were very friendly and more than happy to help me pick up my usual perfume and also recommend ones I might like for next time! Great customer service!

3 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Valorada con 5 estrellas sobre 5

Gillian in the swords pavilions branch…

Gillian in the swords pavilions branch was so nice and friendly she couldn’t have been any more helpful when choosing what perfume to buy it goes a long way when you get someone like that

5 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Swords 245

Respuesta de The Perfume Shop - Swords 245

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Valorada con 1 estrellas sobre 5

The problem shop

Arrogant little girl behind the counter all upset, huffed nd puffed like spoiled little brat all because I asked if they had a particular perfume in stock.
1st answer
We don't sell it here.
We never sold it here.
I buy the same two perfumes each Christmas from this store so knew she was just lazy and couldn't bother to check.
Eventually found one staff member willing to check the inventory list.
They were out of stock. Which was fine.

I asked if they had it at a different store and if it was possible to have it sent to pavillion store to collect from there.
2nd answer.
They have it in Stephen's green but apparently could not get it transferred to pavilion shop as they don't do it.

The mobile app
Would not accept the correct password.
I click forgot password.
Got sent an email.
Clicked reset password
It brings me to the log in or create an account page.
I go back to email and click contact us brings me to the log in or create an account page.
I click on the head set
I get option to email or ring
I click email
It brings me to a page to share with a list of all social media apps on my phone.
Just going round in circles they don't care about or respect their customers.

I will no longer be recommending them to family, friends or any of my own customers as I have done for over 7 years.

13 de diciembre de 2024
Opinión espontánea

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