I had such a lovely experience thanks to Andrea! She provided fantastic customer service and was so friendly, helpful, and attentive. The gift wrapping was beautifully done and added such a special to... Ver más
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Localización
Cambiar localización141 New Street, Telford Shopping Centre, TF3 4BP TELFORD, GB
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Consulta las opiniones de los clientes
Had a wonderful experience at the perfume shop thanks to Hardeep and Jude. They were both incredibly friendly, helpful and professional, and made the whole experience enjoyable from start to finish.... Ver más
La empresa ha respondido
I was able to buy the perfume I wanted but I found the staff member who serves me to be rather disinterested. I had a look at a gift box that was on special offer but when I put it down she sighed at... Ver más
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Me & My partner both went to the Perfume Shop today in Telford as we wanted to test some new perfume scents as we had gotten used to our usual scents, so wanted to try something new. Andrea went above... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
141 New Street, Telford Shopping Centre, TF3 4BP, TELFORD, Reino Unido
4,8
Excelente
83 opiniones
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Jude was really lovely
Jude was really lovely, always has a smile on her face and helps you pick the right choice.
13 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience today very helpful…
Amazing experience today very helpful staff very friendly and professional. Thank you Hardeep to help me to get the right parfume for my friend birthday. You were absolutely amazing.
13 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Interacted with Scott had a lovely…
Interacted with Scott had a lovely experience, warm and friendly, lovely smile
12 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beautiful staff and brilliant service
Beautiful staff and brilliant service
Jude was really amazing
5 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been buying perfumes for myself…
I have been buying perfumes for myself and for gifts only from here for five years. I am very satisfied, the staff is always polite and ready to help.
30 de mayo de 2026
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great products at fantastic prices…
Great products at fantastic prices which arrived on the day they said it would . Can't fault
11 de mayo de 2026
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing service, came in to store wanting to try a different perfume to what I normally have, Jude who served me was very helpful and nothing was to much trouble, would definitely recommend
4 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Highly recommend perfume was delivered…
Highly recommend perfume was delivered next day
8 de mayo de 2026
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly staff in Telford store ,item…
Friendly staff in Telford store ,item sold out and ordered for me .
Quick delivery.
31 de marzo de 2026
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hardeep and Julie were extremely…
Hardeep and Julie were extremely helpful and friendly. made my experience incredibly positive thank you.
4 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Andrea was amazing helped myself and…
Andrea was amazing helped myself and mother for Mother's Day and birthday presents , Telford store was fantastic and I got a hug X
10 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Better vals day discounts
Vals day discounts really helped but I was only concerned with how long it took to process a return and also most of your customer service line never really work. However, the discount helped me secure my favourite brand.
13 de febrero de 2026
Respuesta de The Perfume Shop - Telford 65
Hello Abdu,
Thank you for your review, we're really glad to hear our discounts allowed you to purchase your favourite brand. However, we regret the issues you faced with our customer service and return process. We'll review these areas to improve our service. Thanks for your feedback.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Andrea and the branch in Telford town…
Andrea and the branch in Telford town centre was very knowledgeable and extremely helpful.
19 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Andrea & Hardeep were so helpful and…
Andrea & Hardeep were so helpful and kind. They packaged my gift set so well and the service was impeccable. Will definitely head back to the store in Telford Center again :)
1 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an amazing experience with Jude…
Had an amazing experience with Jude this morning
Helped me choose the best fragrances for my partner
Couldn’t be happier with the service here this morning 🥰
13 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Andrea is the best!
Andrea is so lovely, very nice to talk to and so helpful, helped me out so much with picking out a perfume and very knowledgeable.
3 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Amazing service from Andrea I loved…
Amazing service from Andrea I loved herrr soo muchhh
3 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Absolutely fantastic customer service…
Absolutely fantastic customer service from a lovely lady Diya ! Went above and beyond in helping me to choose two fragrance and found just what i wanted! Even helped in wrapping my fragrance and had a lovely conversation! Thank you ❤️
26 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Telford 65
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
The lady was very helpful
8 de diciembre de 2025
Respuesta de The Perfume Shop - Telford 65
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Excellent Choice of Products
Your range of products, straight forward ordering process and excellent delivery times.
90% of my Perfume Shop purchases through the year I do in store but. I have used the same store for many years now however, due to some Mobility difficulties I do occasionally Order online.
I find it very good, thank you.
12 de diciembre de 2025
Respuesta de The Perfume Shop - Telford 65
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
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