We had a wonderful experience at The Perfume Shop in the Tooting branch. Mary provided outstanding customer service from start to finish. We bought Prada Paradoxe Intense, and she was so friendly, pa... Ver más
La empresa ha respondido
Localización
Cambiar localización19 High Street, SW17 0SN LONDON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Nothing i dislike it’s u ask for samples no never got none u will gt them with ur order just done order yesterday and another one today cnt get samples how do u no what it’s like
La empresa ha respondido
I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me fee... Ver más
La empresa ha respondido
I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Información de contacto
19 High Street, SW17 0SN, LONDON, Reino Unido
4,8
Excelente
126 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant customer service by Doreen in…
Brilliant customer service by Doreen in Tooting Broadway. She was excellent. She answered all my questions and she was very patience. I am happy 😊
25 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Great customer service in Tooting Broadway
Great customer service excellent, got served by Tyler in Tooting and was very helpful and courteous.
25 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Doreen
Doreen, Alice & Tyler were excellent today with helping me buy a perfume for my husband’s birthday.
I always come to the Perfume shop in Tooting as the girls are amazing with helping choose the right perfume.
25 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
The way you treat the customer is…
The way you treat the customer is superb. Thanks aisha. I’ll recommend the shop to my friends for sure.
23 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
I came to the branch in tooting
I came to the branch in tooting.
Aysha Gul was very nice and helped me to choose a perfume for partner.
Highly recommend, great service by Aysha Gul.
22 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The staff are really friendly And…
The staff are really friendly And helpfull you feel really welcomed always Gonna Shop here Great pricing top🥰
17 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service at Tooting Store
Amazing service at Tooting Store. Thank you Tyler for your amazing service.
17 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The competant staff and the excellent…
The competant staff and the excellent customer service.
17 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing staff at tooting branch
Amazing staff at tooting branch. Always very helpful and very kind!
13 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Really excellent service from Doreen
Really excellent service from Doreen, she listened to me and gave me exactly what I was looking for.
10 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind review! We're delighted to hear you had a positive experience with our team member. We strive to provide excellent customer service and we appreciate your feedback.
Kind regards,
Jasmyn
Lovely service
Lovely service, very fast.
Dorrie in Tooting Broadway very nice and very quick
8 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're thrilled to hear you had a positive experience and appreciate your feedback about our team member Doorie, in Tooting Broadway.
Kind regards,
Jasmyn
Very quick and efficient customer…
Very quick and efficient customer service. The treatment was lovely.
4 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Had an amazing experience at the…
Had an amazing experience at the Tooting branch. Will be back again.
4 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Doreen and Alissia service in tooting
Doreen and Alissia, very kind lovely service. Thank you
3 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your kind words! We're so thrilled to hear you had a positive experience with our team.
Best wishes,
Jasmyn
Amazing customer service and very considerate staff…
I went in slightly confused as to what to get for my brother, as a gift. Doreen was extremely helpful and got so many of them for me to smell so that I can make the right choice. She was patient with me and super supportive and understanding(especially when I had to go outside a couple of times for fresh air so that I can smell them right). I would give 5/5 just for Doreen’s amazing help
2 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
We are thrilled to hear about your positive experience! It's wonderful to know that Doreen was able to provide you with such exceptional service. Her dedication to helping you find the perfect gift for your brother is truly commendable. We appreciate your kind words and are proud to have such a dedicated team member.
Best wishes,
Jasmyn
Customer service in the Tooting branch…
Customer service in the Tooting branch is outstanding. They never fail to take care of me and my family when we shop here - they pay close attention to the occasion in which I’m shopping, making my purchases meaningful, delivering to the highest of standard.
30 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're so glad to hear that you've had such positive experiences with our Tooting branch. We strive to provide excellent customer service and we're thrilled that our team has been able to make your shopping experiences meaningful. We appreciate your continued support and loyalty.
Best wishes,
Jasmyn
Natalie from the tooting branch was…
Natalie from the tooting branch was SOOOO LOVELY today, she served me straigjt away, was attentive, understood the assignment. Helped me calculate some of the perfumes I queried about. I would definately buy my perfumes from here again. Packed so beautifully.
28 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your wonderful review! We're delighted to hear about your positive experience at our Tooting branch. We strive to provide excellent customer service and are thrilled that Natalie went above and beyond to help you. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
Alice served in the shop in tooting…
Alice served in the shop in tooting excellent service credit to company wonderful many thanks
28 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind review and 5-star rating! We're so glad to hear you had a wonderful experience. We appreciate your feedback and will share it with the team.
Kind regards,
Jasmyn
My experience
My experience, was absolutely amazing 💯 l came in the shop was assisted by two wonderful ladies Alice and Doreen l brought more than l came forin for ,only they were so very supportive toward me as a disabled lady please. Thank your staff for a well done job .
I hope their are more people in the world that are so kind .
Many thanks
27 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Tooting SD 561
Hello,
We are so happy to hear about your wonderful experience! It's heart-warming to know that our staff went above and beyond to make you feel welcome and supported. We strive to create a positive and inclusive environment for all our customers and it's wonderful to hear that our team members were able to make a difference for you. We will certainly pass your kind words along to Alice and Doreen. Thank you for sharing your experience with us.
Best wishes,
Jasmyn
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.