Great customer service Very polite and well mannered Catered to our specific perfume preferences and was able to provide us with two purchases - Aqib
Localización
Cambiar localizaciónUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
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Consulta las opiniones de los clientes
Lara was absolutely fantastic, she was so patient with my daughter who could not make her mind up about what kind of scent she wanted! Thank you so much!
Medinah offered us great service and notified us of the offers which made our experience even better. Thank you for your help!!
La empresa ha respondido
My experience was fabulous, I got into the shop and I was confused wait to get for myself and my wife but the partial lady she is awesome and very friendly , she gave me the best choice ever S... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Reino Unido
5,0
Excelente
252 opiniones
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Lara was absolutely fantastic
Lara was absolutely fantastic, she was so patient with my daughter who could not make her mind up about what kind of scent she wanted! Thank you so much!
11 de julio de 2026
Opinión espontánea
I went in there for a perfume amy…
I went in there for a perfume amy helped me pick one out of a few and even saved me some money
11 de julio de 2026
Opinión espontánea
Great customer service
Great customer service
Very polite and well mannered
Catered to our specific perfume preferences and was able to provide us with two purchases
- Aqib
10 de julio de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Ryan was extremely helpful and quick to…
Ryan was extremely helpful and quick to get us what we need.
8 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service is a great this…
The customer service is a great this Gentleman Name Aqib really great and good communication Thank you AQIB
8 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tash was a Great help
Tash was a Great help. Good knowledge of new perfumes and very helpful
6 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Madina was very polite with us today…
Madina was very polite with us today and provided excellent service
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trafford Centre shop
Medinah offered us great service and notified us of the offers which made our experience even better. Thank you for your help!!
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from John here at…Trafford centre
Great service from John here at Trafford was helpful nice and a good chat when we came.
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Noor has been very helping with selecting aftershave gift for dad
Noor has been very helping with choosing my aftershave, happy with purchase
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great service from noor
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Maheen
I was served by Maheen, excellent customer service very friendly and approachable.
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bahar was extremely patient and kind!
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Despite going in with 4 kids Bahar was…
Despite going in with 4 kids Bahar was really patient and helpful.
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought some aftershave and John was…
Bought some aftershave and John was very helpful, would definitely recommend!
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John was very helpful lovely staff.
John was very helpful lovely staff.
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience staff was friendly and…
Great experience staff was friendly and nice
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from Maheen!
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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