I had a lovely experience shopping here. The customer service was excellent, Scarlett who helped me was so friendly, welcoming, and patient. She took the time to answer my questions and helped me find... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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Consulta las opiniones de los clientes
Tina (Uxbridge store) was very helpful in finding the perfect scent for my mum & dad. From the moment I went into the store and she took time and asked the right questions & understood exactly what I... Ver más
Amazing Customer Service, they showed me couple of options which really helped me to decide which perfume to choose, and the shop looks very organised and lovely thank you for your help 🥰
La empresa ha respondido
⭐⭐⭐⭐⭐ I’m giving a well‑deserved 5‑star review to Ema at the Uxbridge store! From the moment I walked in, Ema greeted me with such warmth and positivity. She took the time to ask what I liked, wal... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, Reino Unido
4,9
Excelente
234 opiniones
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Tina (Uxbridge store) was very helpful…
Tina (Uxbridge store) was very helpful in finding the perfect scent for my mum & dad. From the moment I went into the store and she took time and asked the right questions & understood exactly what I wanted. She is very polite and a great asset to the Uxbridge team. 10/10
11 de julio de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Beula was extremely helpful and kind
Beula was extremely helpful and kind
10 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
She was so helpful and very welcoming…
She was so helpful and very welcoming that will make you buy the whole shop…
best customer service ever
9 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service and customer service
Good service and customer service
9 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Customer Service
Amazing Customer Service, they showed me couple of options which really helped me to decide which perfume to choose, and the shop looks very organised and lovely thank you for your help 🥰
9 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience shopping…
I had a lovely experience shopping here. The customer service was excellent, Scarlett who helped me was so friendly, welcoming, and patient. She took the time to answer my questions and helped me find the perfect perfume without making me feel rushed. I would definitely recommend this shop and will be coming back again!
6 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma
Emma, has been very helpful, I had a great customer experience.
2 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent staff & product range
Always know what I want and so helpful and professional *
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Have been supported so well and given…
Have been supported so well and given good options thanks to Ema
1 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ayesha was fab!
Ayesha was very helpful and made sure we got the best deals, best experience I’ve had at The Perfume Shop to date. Thank you for your incredible customer service.
20 de junio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scarlet is the best person there she…
Scarlet is the best person there she helped me whip up my mums birthday present she’s ever so helpful.
12 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love purchasing perfumes from The…
I love purchasing perfumes from The perfume Shop; their prices are genuine, and they recommend good perfume. earlier I purchased Boss perfume, and this time I went for JPG. I loved both the perfumes; also, they deliver so fast
7 de mayo de 2026
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beula was so kind and helpful the last…
Beula was so kind and helpful the last time I visited, will definitely be coming back!
8 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service by Mehak and Ema
Fantastic service by Mehak and Ema. Great knowledge and so helpful. Excellent experience. Bought jimmy choo and boss absolute
25 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service mehak was too…
Lovely customer service mehak was too good loved shopping today ❤️❤️❤️❤️❤️
24 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume shop is great always get my…
The perfume shop is great always get my stuff from there, also Ema is probably the kindest she really shows you everything according to your taste! 100% recommended
27 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, Ayesha has been great & wrapped all performed in gifts wraps
6 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing!
Amazing experience from start to finish. I ordered a personalised engraving on the perfume bottle I bought and it turned out fantastic! Neat and clean. Delivery was the next day and came with some great freebies! Honestly really impressed and would recommend to anyone!
30 de marzo de 2026
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service e by Beula and her…
Brilliant service e by Beula and her colleague Ayesha.
Beula always goes the extra mile to ensure the customer leaves with a smile.
29 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Uxbridge 83
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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