Great service and selection of fragrances with exceptional offers, huge thanks to Charlene who was so friendly and helpful, she helped me so much choosing and suggesting the perfect purchase and gift... Ver más
Localización
Cambiar localizaciónc/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY WALSALL, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I came into the shop without having an extensive knowledge about fragrances. The staff was really helpful and let me try nearly every perfume in there. Veena was the name of the lady helping me find s... Ver más
La empresa ha respondido
Just wana say Maxine absolute star. Real assett to the perfume shop. Very patient answered all my queries highly recommend this store. They sell 150ml in ur favourite perfumes where other retailers do... Ver más
La empresa ha respondido
Hayley served me today and she was absolutely amazing.
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
c/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY, WALSALL, Reino Unido
4,9
Excelente
178 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you Hayley
Thank you Hayley. So lovely, bubblely and helpful. She helped us find exactly what we wanted and was very knowledgeable about all the fragrances.
Thank you
5 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Such friendly and helpful service from…
Such friendly and helpful service from Hayley at the Walsall store today.
Thank you again!x
5 de diciembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Erica has been absolutely amazing!!!
Erica has been absolutely amazing. She is so patient and so helpful. I went in not knowing what I wanted to coming out buying everything i smelt.
She is a credit to your company
Thank you Erica ❤️
27 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Veena was absolutely amazing customer…
Veena was absolutely amazing customer service she made my day shes put a smile on my face x
21 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Hayley and erica were amazing they was…
Hayley and erica were amazing they was so nice and helpful they made my shopping experience amazing
20 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Excellent customer service
Prompt indoor ordering and delivery of purchase.
Good sales bargain !
14 de noviembre de 2025
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Erika was very helpfull and gave…
Erika was very helpfull and gave excellent customer service
4 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Always love doing my perfume shopping…
Always love doing my perfume shopping here, the staff are always so friendly and helpful with picking out the right perfume! Wonderful service by Hayley today never change
1 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Forever happy customer
My regular place for shopping,The best service, staff is very helpful.
Best experience each time i go
15 de octubre de 2025
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing service would highly recommend
Amazing service would highly recommend, veena at the till was an inspiration for a perfume I’d bought for my girl, so much love and respect towards her. 10/10 experience for me.
10 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Great variety of excellent aftershaves…
Great variety of excellent aftershaves and perfumes
24 de octubre de 2024
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
I had such a fantastic experience…
I had such a fantastic experience shopping here! The perfume selection is amazing, with so many unique scents to choose from, and the whole atmosphere of the store made browsing a real pleasure.
A special thank you to Veena and Jade — they were absolutely brilliant. Both were so knowledgeable and friendly, taking the time to really understand what I was looking for and guiding me toward fragrances I never would have discovered on my own. Their customer service was outstanding and made the experience extra special.
I left not only with a perfume I love but also with the feeling that I’d been genuinely looked after. I couldn’t recommend this shop (and Veena and Jade!) highly enough.
5 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
We're happy to hear that you had a fantastic shopping experience! We appreciate your kind words regarding our unique perfume selection and store atmosphere. It's great to know that our team members were knowledgeable and helpful in guiding you toward a fragrance you love. Thank you for your recommendation!
The Perfume Shop
amazing customer service so kind and…
amazing customer service so kind and lovely veena and jade were so helpful
5 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Veena was amazing and had excellent…
Veena was amazing and had excellent customer service she was very knowledgeable and helped me the select the right gift for my mom 10/10 would recommend to anyone
28 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hello,
We appreciate you taking the time to share your experience. We're happy to hear that you received amazing service and found the perfect gift. Thank you for shopping with us.
Kind regards,
Jasmyn
The Perfume Shop
Veena was absently brilliant in store
Veena was absently brilliant in store! Very helpful in helping me decide the perfect perfume. She’s the best 😍
9 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.
The Perfume Shop
Erica at the Walsall branch was really…
Erica at the Walsall branch was really friendly and knowledgeable. Great customer service and so friendly!
4 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Wonderful staff!
Wonderful staff!! Very helpful, polite, confident and knew exactly what i needed.
1 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Jade was super helpful
Jade was super helpful! Showed me a lot of different perfumes for me and my husband - made sure she gave us a wide variety. Great customer service and was very patient whilst I was indecisive about which to buy
4 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
I didn’t purchase today and I was…
I didn’t purchase today and I was interested in a few fragrances as I’m a picky person. The lovely ladies at the till Erika and Jade helped me so well, told me the fragrance notes and gave me a good few options to pick from. I will be coming back to make my purchase.
4 de agosto de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Walsall SD 518
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.