Amazing customer service from Jill this morning. Went in to buy a birthday gift for my mum and Jill was so friendly and extremely helpful. My gift was wrapped beautifully and has a personalised messag... Ver más
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Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
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Amazing customer service from Jill this morning. Went in to buy a birthday gift for my mum and Jill was so friendly and extremely helpful. My gift was wrapped beautifully and has a personalised messag... Ver más
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Kiah was absolutely lovely! Such a friendly, such lovely conversation! It was a pleasure 🙏 she helped me pick the best perfume for my friend's birthday and had lots of knowledge on the ranges. I was... Ver más
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I had a really lovely experience in the perfume shop in Warrington, thanks to Jill. I wasn’t quite sure what fragrance I wanted, but Jill was incredibly helpful, patient and knowledgeable. She took... Ver más
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Phoned to see if they had a perfume which Jill said they had and would keep it till called in a picked it up Jill was brilliant and even gifted wrapped it and signed me up for membership in no time... Ver más
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, Reino Unido
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Went in for a specific fragrance, found what I needed and was offered a number of choices for my purchase; the assistant (Jill) was very knowledgeable, not at all pushy, very friendly and courteous. A very pleasant experience and no pressure ,,, the way I like to shop!

Respuesta de The Perfume Shop - Warrington 183
Served by Jill today at the warrington store very friendly and excellent service always use this shop and they do an excellent gift wrapping service

Respuesta de The Perfume Shop - Warrington 183
I visited the Perfume shop in Warrington today to get my son a birthday present, I wasn’t sure what to get him and Jill was extremely helpful in giving me some great ideas
Also they offer a brilliant present wrapping service

Respuesta de The Perfume Shop - Warrington 183
Came in the shop loking for a last minute gift, Kiah was extremely helpful and very quick to understand what I was looking for and what budged I had to work with. She made the whole process so much easier and smoother.

Respuesta de The Perfume Shop - Warrington 183
Elle and Abi incredibly helpful

Respuesta de The Perfume Shop - Warrington 183
Thank you Elle for your help today, you made choosing a perfume very easy. Would highly recommend this store as it’s great value for money and friendly staff. Also got a free gift

Respuesta de The Perfume Shop - Warrington 183
Served by Kiah this afternoon. What a helpful and polite young lady. Nothing was too much trouble and she couldn't do enough for us. Very nice experience and I will definitely return.

Respuesta de The Perfume Shop - Warrington 183
Aayah was super helpful and gave me the best recommendations I couldn't be more thankful. Super friendly and professional.

Respuesta de The Perfume Shop - Warrington 183

Respuesta de The Perfume Shop - Warrington 183
Had a fantastic experience today with Jill and elle they helped me so much with choosing a perfect smell for my wife very greatfull for there help 12

Respuesta de The Perfume Shop - Warrington 183
Jill was very friendly and helpful and I will be coming in again x

Respuesta de The Perfume Shop - Warrington 183
Had a fantastic experience today, Jill and Loren are absolutely wonderful people. We decided to try a couple fragrances as we normally would do any time we go shopping. As soon as we entered the shop they welcomed us with a smile and offered to help with any fragrances we wished to try, over the course of the 10 or so minutes we were shopping they were incredibly helpful, friendly and patient. Left with 2 fragrances and an experience that made my day, thank you to you both.

Respuesta de The Perfume Shop - Warrington 183
Elle was Very professional, very helpful, courteous. Highly recommend this shop.

Respuesta de The Perfume Shop - Warrington 183
I came back after making a mistake with my order, and Loren provided incredible customer service. They clearly explained what I needed to do and rectified the issue quickly and without any fuss. I was genuinely taken aback by how good the service was. This is my favourite perfume shop.

Respuesta de The Perfume Shop - Warrington 183
They had a really good offer on my favourite aftershave, around 40% off the usual price. I bought one in-store and ordered another for delivery whilst the price was so good. The order was delivered to my home for free around 3 days later.

Respuesta de The Perfume Shop - Warrington 183
I had a great experience at this perfume shop. From the moment I walked in, the staff made me feel welcomed. I was attended to by Jiu (hope I spelt it correctly) She took the time to go through the scents from a range I was interested in.
What really stood out was how tolerant, attentive, supportive and polite Jiu was, while allowing me the time to try different testers.
I left the store with a fragrance I absolutely love and a feeling that I’d been genuinely looked after. It’s rare to find customer service that feels this thoughtful and attentive and I don't express this thought lightly.
Jiu demonstrated the true epitome of great and professional customer service.
I’ll definitely be coming back for future purchases and recommending this shop to anyone looking for a great perfume‑buying experience.
To be honest I returned that same day and left again with not just one but 2 more fragrances. Yes I did go over my budget 🤭 but you know what? It was worth it!
Jiu if this review is shared with you I just want to thank you for your support, your welcoming and warm approach and I apologise if I spelt your name wrong 🙃 and to
The Perfume Shop thank you for hiring Jiu and as always for your great prices.

Respuesta de The Perfume Shop - Warrington 183
Loren was great today, respectfully helped my teenage son who loves different fragrances. She helped him select a number of smells that suited him. Thanks again

Respuesta de The Perfume Shop - Warrington 183
Aaliyah was very professional .knew how to sell and engage with customers x

Respuesta de The Perfume Shop - Warrington 183
Loren was really helpful today. Lovely fast customer service :)

Respuesta de The Perfume Shop - Warrington 183
Aaliyah was really helpful. She helped us choose a perfume for our daughter, pointed out giftsets and special offers that were great value and wrapped the gift set perfectly.
The ribbon printer adding the great finishing touch.
Thank you

Respuesta de The Perfume Shop - Warrington 183
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