Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... Ver más
La empresa ha respondido
Unit 1, Central Square, HA9 7AJ WEMBLEY, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... Ver más
La empresa ha respondido
The Lady was very attentive and very helpful. She was fantastic in calling Customer service to make sure my delivery goes to the right address, meaning my address. Because the Computer system in the s... Ver más
La empresa ha respondido
Lavinia was so patient and kind. An absolute 10/10 customer service. She’s so sweet and lovely. I tried around 10 perfumes and she was so patient and helped me out. Eventually she understood what I’m... Ver más
La empresa ha respondido
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 1, Central Square, HA9 7AJ, WEMBLEY, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de The Perfume Shop - Wembley Central 306
It was best experience and and best gift for my birthday, my favourite brand

Respuesta de The Perfume Shop - Wembley Central 306
Lavinia was so patient and kind. An absolute 10/10 customer service. She’s so sweet and lovely. I tried around 10 perfumes and she was so patient and helped me out. Eventually she understood what I’m going after and catered to my needs, she even suggested travel sprays and showed me scents within my budget. Really appreciate her, she’s really kind and helpful. Grateful for her and her service.

Respuesta de The Perfume Shop - Wembley Central 306
"I am delighted with the service I received from Lavinia at the perfume shop. She was incredibly helpful and knowledgeable."
* "I would like to commend Lavinai for her outstanding service. It made my visit truly enjoyable."♥️♥️♥️

Respuesta de The Perfume Shop - Wembley Central 306
Andreea Balan was very professional how she handle her smile her positive attitude
I’m glad that perfume shops hired people like her 🫶

Respuesta de The Perfume Shop - Wembley Central 306
Very helpful very friendly and patient staff

Respuesta de The Perfume Shop - Wembley Central 306
Very good quality for my money. The delivery was very fast. Delete cellmi, the perfume in Wembley. She was so brilliant, a very young girl, but I did not remember her name.

Respuesta de The Perfume Shop - Wembley Central 306

Respuesta de The Perfume Shop - Wembley Central 306
It was a loving experience with The perfume shop, got exactly what I wanted. Must try shop in the area if you’re looking for quality perfumes. Amazing attention to requirements by Forhad. Loved it.

Respuesta de The Perfume Shop - Wembley Central 306
We had an amazing experience at Wembley Central The Perfume Shop! The service was top-notch, and I have to give a special shout out to Taibah for being incredibly helpful and friendly.
She went above and beyond to help me find the perfect fragrance, offering expert advice and a warm smile throughout. It made the shopping experience so enjoyable!
Highly recommend visiting if you're looking for great products and even better customer service.
Thank you, Taibah, for your excellent service!
5 stars!
⭐️⭐️⭐️⭐️⭐️

Respuesta de The Perfume Shop - Wembley Central 306
Forhad was extremely helpful and polite and I manage to buy my friend a wonderful gift with his kind help.

Respuesta de The Perfume Shop - Wembley Central 306
Friday the best person I’ve ever come across .
She dealt with me with lot of patience and smile that make me spend more than I wanted to spend.

Respuesta de The Perfume Shop - Wembley Central 306
A big thank you to forhad for serving me on this day. I was looking to buy a specific perfume, he went over and beyond with his service. Very friendly and attentive. I'll definitely be returning to this branch for future purchases.

Respuesta de The Perfume Shop - Wembley Central 306
Walked in and i knew what i wanted.
Just told the staff , they were lovely and got the perfume and walked out in just 5 mins.
Bought Stronger with you intensely
It was in the wembly branch

Respuesta de The Perfume Shop - Wembley Central 306
Forhad all super given good service

Respuesta de The Perfume Shop - Wembley Central 306
Im regular customer of.very kind staff specially i b mention Forhad.polite n helped me alot.must recommend.

Respuesta de The Perfume Shop - Wembley Central 306

Respuesta de The Perfume Shop - Wembley Central 306
I had great time with forhad. He is really lovely person

Respuesta de The Perfume Shop - Wembley Central 306
It was wonderful to come and shop here in Wembley store and Daria was very polite , patience and she helped in suggestion

Respuesta de The Perfume Shop - Wembley Central 306
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.