I finally found a Pickleball store that could deliver to Isle of Man. Transaction was so smooth and delivery was fast. I just purchased my another paddle yesterday with them and excited to receive it... Ver más
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Consulta las opiniones de los clientes
Very happy with the reduced (sale + fest buy reduction) price for my new Joola BenJohns) picklepaddle!! Also arrives very quickly with a nice courtesy pickleball shop cover … Thank you!!
La empresa ha respondido
Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount.... Ver más
La empresa ha respondido
Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery. Only criticism is the large amount of non recyclable plastic packaging.
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Información sobre la empresa
Escrito por la empresa
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Información de contacto
Unit 130, PO30 1DF, Newport, Reino Unido
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Excelente
657 opiniones
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Superb service!
A great selection of paddles, easy to use website and excellent customer service with speedy response - and super fast delivery. Can’t fault the service, great work Lloyd and co! 👏🏻
23 de diciembre de 2025
Opinión espontánea
Respuesta de The Pickleball Store
Reviews like this mean a lot to our small team! We're delighted to hear you were happy with the selection, website, customer service, and speedy delivery! We really appreciate your support.
Good price on a Ronbus paddle
An excellent price on a Ronbus paddle. Arrived promptly. Thanks 🙏 Hubby has now played with it. Ronbus Quanta, larger sweet spot than previous model. Very pleased!!!
1 de diciembre de 2025
Respuesta de The Pickleball Store
Thank you so much for taking the time to leave this feedback. We are delighted to hear that you were happy with the pricing and delivery time of your new Ronbus paddle - enjoy! We truly appreciate your support.
I am very pleased with my new Joola…
I am very pleased with my new Joola paddle. Lloyd was excellent with his communication and helpfulness throughout the purchase.
29 de noviembre de 2025
Respuesta de The Pickleball Store
Thanks so much for taking the time to leave this great feedback. We're so pleased to hear you found the communication and advice helpful, and we're thrilled to hear you are enjoying your new Joola paddle! Thanks for the support and we wish you many great games ahead!
Speed and efficiency and excellent…
Speed and efficiency and excellent product
27 de noviembre de 2025
Respuesta de The Pickleball Store
Thank you so much for your kind review. We're thrilled that you love your product and were happy with the service you received. Your support means a lot to our team!
Glasses are perfect and think they are…
Glasses are perfect and think they are actually enhancing my game 👍
26 de noviembre de 2025
Respuesta de The Pickleball Store
Thanks so much for taking the time to leave this great feedback. We're delighted that you're enjoying your purchase! Thanks for the support and we wish you many great games ahead!
Easy ordering and delivery
Easy ordering and delivery. Item was perfect thank you
25 de noviembre de 2025
Respuesta de The Pickleball Store
Thank you so much for the lovely review! It's great to hear that you found the ordering process easy and that you're enjoying your purchase! Your support means a lot to our team. Thanks for choosing us!
Respuesta de The Pickleball Store
Thank you so much for taking the time to leave this great feedback. We're thrilled that you were happy with the service you received. Your support means a lot to our team, thanks for choosing us!
Quality products and very competitive…
Quality products and very competitive prices. First time discount too which was a great help. Speedy service too, a very happy customer.
2 de diciembre de 2025
Respuesta de The Pickleball Store
Feedback like this means a lot to our team! We're delighted to hear that you were pleased with the quality, competitive pricing and your discount. We're also glad the service was quick and smooth. Your support is very much appreciated and we look forward to helping you again in the future with your Pickleball needs!
Respuesta de The Pickleball Store
Thank you so much for taking the time to leave this great review! We're thrilled to hear that you were pleased with the range of products and the speedy delivery time. Enjoy your items and thanks for choosing us!
Quick delivery but I didn’t get what I…
Quick delivery but I didn’t get what I ordered. The bag I got was different from the picture I saw online, different model I guess but I kept it.
2 de diciembre de 2025
Respuesta de The Pickleball Store
Thank you for your review and for highlighting this. We're pleased to hear your order arrived promptly but we're sorry for the confusion regarding the bag model and online pictures. We're glad we were able to chat it through via email and get everything sorted for you. We appreciate your flexibility and are happy to hear you decided to keep the bag. Thanks again for taking the time to leave feedback, it means a lot to our team!
Fast delivery
Fast delivery, very well packaged plus an extra surprise of a free paddle cover!
28 de noviembre de 2025
Respuesta de The Pickleball Store
Thanks for the lovely feedback, it's great to hear that your order arrived promptly and that you were happy with the packaging and the paddle cover! Enjoy and thanks for the support.
The Personal Touch..Initially I was concerned about the…
Initially I was concerned about the delivery but wa reassured by the CEO not to worry, I can't remember another company CEO going to these lengths, very impressed, I contacted him when the padel arrived to thank him...
1 de diciembre de 2025
Respuesta de The Pickleball Store
Thank you for such a thoughtful review! We're really pleased we could put your mind at ease. We genuinely care about every customer so it means a lot to know that the personal touch made a difference. Thanks again for taking the time to get in touch and for your support!
Very helpful customer service
1 de diciembre de 2025
Respuesta de The Pickleball Store
Thank you so much for taking the time to leave this review. We're so pleased that you found our customer support helpful. We truly appreciate your support!
Respuesta de The Pickleball Store
Thanks so much for the review - we're delighted that you love your new paddle and we wish you many great games ahead!
Very Worried - Now OK
After deciding to make a purchase of £200 I was very nervous, having never bought from this site.
I've had 1 email to confirm the order and "it's on the way". Since then (a week) I've received no update at all. Getting very worried about it. Very poor & very worried.
UPDATE
Have now received my purchase about a week ago and very pleased with it. Lloyd was very apologetic and promised to track my order until completed which I very much appreciated.
So, tyvm Pickleball Store! 😊
29 de noviembre de 2025
Respuesta de The Pickleball Store
Hi Darren,
We’re very sorry to read the above and to hear you’re worried about your order and completely understand how frustrating this must be.
Your order was dispatched the same day via Royal Mail 48hr Tracked, but it seems there have been some delays within the Royal Mail network following Black Friday. We sincerely apologise for this delay on their behalf, as it is unfortunately beyond our control.
We haven’t received any direct communication from you, but we’re always happy to help if you have any questions or concerns. You can track your parcel using the link in your dispatch email, and we’re always available by phone or email should you need any further assistance.
I’ve also reached out directly to provide you with an update and an estimated arrival time.
Thank you for choosing us,
Lloyd
Easy to order and quick delivery
Easy to order and quick delivery. Well packaged.
28 de noviembre de 2025
Respuesta de The Pickleball Store
Thanks so much for taking the time to share these comments. We're delighted that you were happy with the service you received and that your product was well-packaged with speedy delivery! Your support means a lot to our small team.
Affordable cost and speedy shipping.
Affordable cost and speedy shipping.
4 de diciembre de 2025
Opinión espontánea
Respuesta de The Pickleball Store
Thank you for the feedback, we're thrilled to hear that you were happy with the price and delivery times!
Website was easy to navigate
Website was easy to navigate, checkout seem less, delivered in a few days and a great price
24 de noviembre de 2025
Respuesta de The Pickleball Store
Thank you so much for taking the time to leave this feedback. It's great to hear that you found the website easy to use and that your order arrived within a few days. We're so glad you were happy with the price too. Thanks for choosing us, your support means a lot!
Head pickleball net
Great products great service and great delivery!
Really pleased with the quality of the head pickleball net, even got 10% off first order and was delivered in 2 days! Great service so many thanks
27 de noviembre de 2025
Respuesta de The Pickleball Store
Thank you so much for the great review! We're so pleased to hear you were happy with your net and the service you received. It's great to know the discount and speedy delivery was a hit! Thanks again for the support it really means a lot to our team.
I needed a new paddle quickly and with…
I needed a new paddle quickly and with one phone call it was sent out the same day and arrived within 24hrs. Great service. Would 100% Recommend
26 de noviembre de 2025
Respuesta de The Pickleball Store
Reviews like this mean a lot to our team! We're delighted to hear that you were happy with the service you received and that your paddle arrived promptly. Thank you for the support and for choosing us.
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