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Información sobre la empresa

  1. Tienda de intercambio de cartas coleccionables

Escrito por la empresa

Your Japanese Pokémon TCG Destination | UK Based | Free Delivery £30+ 🚚 | Join The Poké Club for Extra Savings!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot está evaluando esta opinión de acuerdo con nuestro protocolo de denuncia.

Valorada con 5 estrellas sobre 5

Highly recommend

Great customer support, fast delivery and good prices

29 de marzo de 2026
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Respuesta de The Poké Store

Hi Thomas,

Thank you so much for leaving this review! We really appreciate it and hope you’ll be back soon 😊

Kind regards,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Would recommend and use again

First time using this company and so pleased I've gone through the effort of setting up a Trust Pilot account just so I can leave the positive feedback.
Ordered Sunday on a bank holiday weekend and already here on Wednesday. The quality of the freebie folder is insane, so much so that I'm thinking of moving everything out of my 151 Folder. Will definitely recommend and seriously considering the monthly subscription.

5 de abril de 2026
Opinión espontánea
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Respuesta de The Poké Store

Hi Christian,

Thank you so much for your order and for taking the time to leave us a review! Reading such positive feedback truly makes our day and motivates our team to keep providing the best service possible. We really appreciate your support.

Thanks again, and we look forward to welcoming you back!

Kind regards,
Igor @ The Poké Store

Valorada con 1 estrellas sobre 5

I bought something from them Through…

I bought something from them Through Temu. Very bad experience. Never again. I can't explain what's happened because I tried to be honest and my first review has been taken down for "violating the rules ".
Just avoid if you can

28 de febrero de 2026
Opinión espontánea
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Respuesta de The Poké Store

Hello,

We’re sorry to hear about your experience, although we note that your review does not include specific details.

In this case, we followed the policies and procedures set out by the platform through which the order was placed, and the matter was handled in line with those guidelines.

We are always happy to help and support our customers wherever possible. However, we do expect communication to remain respectful so that we can resolve issues fairly and effectively for everyone involved.

If you would like to discuss this further, please feel free to contact us directly with your order details.

Kind regards,
Igor | The Poké Store

Valorada con 5 estrellas sobre 5

Great product, delivered quick

The product i ordered delivered quick, was packaged nicely and had nothing wrong with it couldnt ask for much more

26 de febrero de 2026
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Respuesta de The Poké Store

Hi Riley,

Thank you so much for the lovely review – we truly appreciate it! We hope you'll be back for more. 😊

Kind regards,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Very happy so far

Have to say I am liking this store more and more.

The booster boxes are very competitively priced for the most part, and the individual packs seem fair. Need to open them still but happy with what I've got.

I tried their mystery boosters pack for £4.50 and been happy with them.
Usually I feel it's a gamble or a waste with mystery products but with a guaranteed art rare it makes it pretty fair (I bought a couple and got £1-3 value art rare cards inside each).
You also have a chance for god packs with 5 art rares which is said to be seeded at 1 in 25. Would be cool to have seeded chances for secret art rares or other valuables, even if it's a 1 in 250 chance or higher, just fun to have more things to hope for.

Finally, I just recieved my first pack from their monthly subscription that gives you all kinds of perks. The price is £50 a month and I can confirm I recieved exactly £50 worth of loose packs, then you get some other bonuses so very much worth it if you can afford it.

Cheers Poké store team

3 de marzo de 2026
Opinión espontánea
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Respuesta de The Poké Store

Hi Kyle,

Thank you so much for taking the time to leave such a lovely review – it really means a lot to us! 😊

We wanted to address a few of the points you raised:

**Pricing:** We're a growing company and working hard to offer the most competitive prices possible. The Japanese Pokémon market can be quite volatile at times, which makes this a challenge, but it's something we're always focused on improving – so definitely watch this space :)

**Individual Packs:** Our individual packs are priced in line with sealed boxes, and that's intentional. Some retailers sell cheaper individual packs that have been pre-weighed, which significantly reduces your chances of pulling a hit. We only ever sell packs from completely sealed boxes, so you can shop with confidence knowing every pack has its full, untouched potential.

**Exclusive Booster Packs:** We put a lot of love into designing these! While they may not always contain the highest-value hit, there's always a mix of exciting cards inside. We're already working on a Series 2 with new hits and different odds, so there's plenty more to look forward to.

**Poké Club Membership:** Our membership is still relatively new (we've been live for around 5 months!), and we're continuing to develop and refine it. Selections are fully randomised using dedicated software, and the tiered system is designed to keep value consistently between £45–£55 per pack. Some exciting updates are coming soon, so stay tuned!

Thank you again for your support, Kyle – we truly hope you continue to enjoy The Poké Store, and we can't wait for you to see what's coming next!

Kind regards,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

ThePokeStore is a great business

ThePokeStore is a very good business and is very reliable. This was in fact my first time buying from them and was a bit skeptical at first because it was a small company but when i bought the cards, i got to know that its genuine and very reliable. They have a great customer support team who helped me with my questions and tracking all the way through and are very kind. If you are looking for some casual cards for your deck like i was then this is the perfect company.

21 de enero de 2026
Opinión espontánea
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Respuesta de The Poké Store

Thank you so much for the review. We hope to see you again soon!

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Well priced japanese pokemon cards!

Great prices, my go-fo for Japanese pokemon cards. Always quick to answer if I have any questions and orders shipped out promptly.

23 de septiembre de 2025
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Respuesta de The Poké Store

Hi Catherine,

Thank you so much for the review! We hope you enjoyed your recent order and look forward to having you back for more. :)

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Honest

The company emailed me to inform me that one of the cards was out of stock. They also combined two orders and refunded me the postage. Very professional and a good customer centred outlook.

13 de enero de 2026
Opinión espontánea
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Respuesta de The Poké Store

Hi Benjamin,

Thank you so much for the review! We really appreciate your kind words.

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Super easy transaction

Super easy transaction, great customer service, fair prices, and genuine Pokemon fans behind the team. Also like the fact you can only add 5 booster boxes to your basket at a time as this hopefully keeps scalpers away and keeps the hobby pure!

31 de diciembre de 2025
Opinión espontánea
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Respuesta de The Poké Store

Hi Conor,

Thank you so much for the review. We hope to see you again soon!

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Really good company

Really good company, great prices and fast delivery.

27 de noviembre de 2025
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Respuesta de The Poké Store

Hi David,

Thank you so much for the review. We hope to see you again soon!

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Quick delivery and decent prices

Quick delivery and decent prices

3 de noviembre de 2025
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Respuesta de The Poké Store

Hi Daniel,

Thank you so much for the review. We hope to see you again soon!

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5
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Respuesta de The Poké Store

Hi Cameron,

Thank you so much for your review! We appreciate your support and your kind words about our store — we really put our hearts into it, and we have much more coming soon. We look forward to seeing you again!

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Fast delivery and had the singles I…

Fast delivery and had the singles I needed, both times I’ve ordered they have been packed in addition plastic sleeves but of Pokemon love it! All cards where in great condition

28 de octubre de 2025
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Respuesta de The Poké Store

Hi Charley,

Thank you so much for your review! We’re thrilled to hear you were happy with your order. We truly appreciate your support and hope to see you again soon!

Many thanks,
Igor @ The Poké Store

Valorada con 5 estrellas sobre 5

Package arrived on time and had some…

Package arrived on time and had some great pulls

29 de septiembre de 2025
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Respuesta de The Poké Store

Hi Rich,

Thanks for your review! Happy to hear you enjoyed your order, and we can't wait to have you back!

Many thanks,
Igor @ The Poké Store

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