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The Pure Gold Company Opiniones 

308
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me. From start t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had some savings and looking for a long term investment, decided to invest in gold mainly due to their be no cgt. Kallum was extremely professional and made the choice easy. There was no sales press... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to invest in gold in 2020, but it wasn't until 2024 that I stumbled upon Josh Saul & The Pure Gold Company. Even better, I discovered Alex Kaye - quite an earth angel - who is not only brilli... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de inversión
  2. Servicios financieros alternativos
  3. Compañía de comercio con oro y plata
  4. Vendedor de oro

Sobre The Pure Gold Company

Escrito por la empresa

The Pure Gold Company exists to make investing in physical bullion as simple as possible.

Our team of brokers are here to help you to buy the right bullion at the right time for the right price. We offer free consultations so you can speak directly to professional brokers who will answer all of your gold and silver investment questions. Helping you to make the right choices so you don’t pay over the odds or miss an opportunity to purchase entirely tax-free.

We are LBMA members and only deal with LBMA member bullion suppliers and vaults, giving you that extra layer of confidence in where you bullion originates from, and how safely it is stored (if you choose secure storage instead of insured home delivery).

Importantly, we offer all of our clients a buy back guarantee. We know the providence of all the bullion we sell and hence are more than happy to buy it back when the time comes.

We are always competitively priced and our brokers love to speak about all things gold and silver, so why not give us a call if you are considering investing in physical bullion. And see for yourself why we are trusted by so many investors.

Our Buyback Guarantee

We buy back quickly, at a fair price

We buy back
We know the provenance of all the bullion we sell. So we are confident in buying it back.

At a fair price
You don’t have to sell your bullion back to us. If you do, you will find we are very competitive.

Without delay
If it’s time to sell then you don’t want to wait. We provide quick valuations and settlement.

Información de contacto

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You'll be a gold expert in no time! Includes tax-free investments...

4,7

Excelente

TrustScore: 4.5 sobre 5

308 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(308)

53 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Clear

Clear, professional and polite.

3 de septiembre de 2026
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Hi George,

Thank you so much for your review.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Friendly and efficient service which…

Friendly and efficient service which delivered according to expectations. Prompt responses to emails (important for me as my deafness prevents telephone use).

30 de agosto de 2026
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Hi John,

Thank you so much for your review.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Excellent company, great service

Was a little dubious initially having never invested in gold, however after my first dealings with them, I have absolutely no hesitation in recommending TPGC as a first-class company, with superb service and excellent customer service. I recently needed to liquidate a small amount of my physical gold, and after requesting a valuation from a different broker (to remain nameless), and having been informed that I would need to courier the package at a cost of approximately £250, I checked TPGC for a buy-back valuation. To my surprise, I was quoted in excess of £4k above the other quote, with fully insured delivery and no courier.
I have been kept fully informed of each stage of the transaction (Tommy - thank you!), and will certainly use them again when circumstances permit.
Superb company, great team, well recommended - keep it up all....

20 de agosto de 2026
Opinión espontánea
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Respuesta de The Pure Gold Company

Hi Kirk,

What a great review - thank you so much! We are very pleased we were able to help.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Thank you!

We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me.

From start to finish, they were professional, friendly, courteous, and incredibly helpful. Nothing was too much trouble, and they went above and beyond to ensure everything was completed to such a high standard.

It is rare to receive such outstanding customer service these days, and we wanted to make sure their hard work, dedication, and kindness were recognised.
Thank you once again, Tommy and Alex. We truly appreciate everything you did for us.

With our sincere thanks,

20 de julio de 2026
Opinión espontánea
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Hi Linda,

What a fantastic review - thank you so much for this feedback, we know that Tommy and Alex are both delighted!

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Fantastic Company in every way

I was so impressed with their staff. They explained fully about buying gold, no pressure,but lots of information. It was very easy to buy and even easier to sell. I would definitely recommend them. They talked me through every step of the way. Definitely a company to trust.

3 de julio de 2026
Opinión espontánea
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Hi Natalie,

Thank you so much for your kind review,

The Pure Gold Company

Valorada con 5 estrellas sobre 5

GREAT company to deal with

If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"......HUGE difference. highly professional and great communication.

31 de marzo de 2026
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Respuesta de The Pure Gold Company

Hi David,

Thank you so much for taking the time to leave a review. That's exactly the role we see ourselves in - to help you make an informed decision, without any pressure to buy.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

On a recommendation we were directed to…

On a recommendation we were directed to you. The service has been helpful informative and conducted impeccably.

Thank you

20 de mayo de 2026
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Hi Julie,

Thank you so much for your kind review!

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Great service!

Iam so blessed to have connected to Pure gold .co company to invest in gold and silver
Although I left in gold early and made loss but I left the silver
Nicholas is a great customer adviser,very patient and a great Listener
I appreciate his help
Thank you for All you do.
Great company
I Recommend them to anyone looking to invest 🙏🙏🙏

13 de mayo de 2026
Opinión espontánea
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Respuesta de The Pure Gold Company

Hi Fatima,

Thank you so much for your kind review - we will pass your feedback on to Nicholas, who I'm sure will be delighted!

It's obviously a shame you had to sell some of your bullion in such a short timescale (this is never good from an investment point of view), but it does show how easy it is to sell when circumstances make it necessary.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, answered all questions

22 de abril de 2026
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Hi Rebecca,

Thank you so much for you review,

The Pure Gold Company

Valorada con 5 estrellas sobre 5

First Purchase From This Company

Recently decided to reinvest into the market decided to go with these guys. Service was brilliant start to finish. Thanks again to Alfred and the team.

21 de abril de 2026
Opinión espontánea
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Hi Robert,

Thank you so much for your kind review,

The Pure Gold Company

Valorada con 1 estrellas sobre 5

I bitterly regret having purchased some…

I bitterly regret having purchased some silver in December last year from the Pure Gold Company. However, at the time of purchasing silver coins I believed I was acquiring coins that would retain reasonable resale value. It has since become clear that the products I was sold are not commercially viable for resale at anything close to what I paid and they have made a massive margin out of failing to disclose this at any point and they tried to downplay the issue when I brought this up in emails to them. Had it been made clear to me at the inset I would not have gone ahead with the purchase. I was mislead and as a result I have suffered a substantial lose in the region of 40k of hard earned savings. Beware, you will lose money and they won't tell you about it given the way they have designed their process and what they recommend you buy. I've also been told by multiple bullion dealers that there is a huge profit margin in QUARTER SOVEREIGNS. This company certainly does not practice with honesty and integrity.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de The Pure Gold Company

Dear Susan,

This is obviously the kind of feedback that no company wants to receive. Especially one that prides itself on combining excellent service with competitive pricing.

You have purchased from us multiple times over a number of years, and it pains us to hear you suggest that we have not acted with integrity. When you contacted us to make your most recent purchases you were clear on exactly what you wanted to do and why, and we took care of your instructions whilst charging what was a highly competitive price. That’s what we always aim to do.

Something we constantly stress is that physical gold and silver are long-term wealth protection purchases and not suitable for short-term market speculation, as there are costs involved beyond the pure value of the metal. We believe that was your original intent, but a change in circumstances led to you looking to sell your most recent purchase very quickly. Something that would almost always lead to a loss. By contrast, your previous purchases from a few years back would have realised a healthy profit, due to the rise in the markets in that time.

We can still facilitate that and are more than happy to do so if your circumstances still require it. Our buyback prices are normally the best in the business, and we really do want to do all we can to help you with your current situation. Just give our team a call and they will look at your best option.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Found from a podcaster…

I found from a podcaster recommendation, I was a bit apprehensive at first. But I found the whole process reassuring and easy. From the first contact to actually using the service I am very happy. A very knowledgeable and helpful member of staff, happy to answer any questions and never felt pressured. Would happily use again and recommend.

18 de febrero de 2026
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Respuesta de The Pure Gold Company

Hi David,

We are so pleased to hear this! Thank you for your kind review.

The Pure Gold Company

Valorada con 4 estrellas sobre 5

The service provided by your staff was…excellent

The service provided by your staff was clear precise and explained everything to me. The deal went through smoothly with the paperwork provided being clear and easy for me to follow.

25 de marzo de 2026
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Respuesta de The Pure Gold Company

That's so good to hear - thank you for your kind review.

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Excellent explanation about buying…

Excellent explanation about buying gold, very clear process, a professional service of the highest order .

27 de marzo de 2026
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Respuesta de The Pure Gold Company

Hi George,

Thank you so much for your review!

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Genuine advice given

Genuine advice given, with good flexibility and friendly service

14 de marzo de 2026
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Hi Jonathan,

Thank you for your kind review!

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Very friendly unhelpful staff who I’ve…

Very friendly unhelpful staff who I’ve ever spoken to, a pleasure dealing with them

21 de febrero de 2026
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Respuesta de The Pure Gold Company

Hi Tam,

Thank you so much for your review - we're going optimistic, hoping that was a typo and that you meant "helpful" based on the 5 stars! :-)

The Pure Gold Company

Valorada con 5 estrellas sobre 5

Buying from yourselves was a…

Buying from yourselves was a straightforward experience and I would
happily recommend

21 de febrero de 2026
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Hi Martin,

Thank you so much for your review,

The Pure Gold Company

Valorada con 3 estrellas sobre 5

I’m new to investing in gold

I’m new to investing in gold, but having seen the reviews for Pure Gold Company I decided to to buy from them. The contact with the company was very good and helpful and I ordered a certain amount of a particular coin and paid. Afterwards I compared the price I paid with other company’s and found that PG was more expensive than many if not all. I realise I maybe should have done more research beforehand but I didn’t. I emailed the company to query this, but had no reply so after a couple of days I rang and had a conversation with someone, Charles I think, he gave me an explanation that other company’s are out of stock of this particular coin so that could possibly be the cause of the difference in price. I’m not experienced enough to challenge that so left it at that. But I do feel a little aggrieved at this. Other than that, the contact with the company has been good.

I’ve now received a prompt reply from Pure Gold, and they will be contacting me shortly. As I said my dealings with the company has been very good, and fitting of their reputation.

26 de febrero de 2026
Opinión espontánea
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Respuesta de The Pure Gold Company

Hi Stephen,

Thank you so much for taking the time to review our service, and we are very pleased that your experience overall was positive.

We know that our prices are amongst the most competitive in the market, and are totally transparent about them so you can compare before making a decision. What we offer on top is a very good buyback guarantee, and we know we are the most competitive when it comes to your selling again.

Normally when we have a review like this, it turns out that either the market has moved significantly between buying and subsequently checking competitor pricing, or a slightly different product is being compared (there are, for better or worse, a lot of nuances in the gold coins that are available).

Obviously, the last thing we want you to be feeling is aggrieved in any way at this point. We want you to feel delighted. Charles is going to try and contact you to double-check your product and pricing comparison, and to see what we can do to leave you feeling better.

The Pure Gold Company

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