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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Overpriced item. The massage itself not too bad, but comparing to the price the features is not compared. One of tge silicon keep falling when i tried to use the stronger massage, and it feels like pi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I have not used the product long enough to evaluate its effectiveness. The massage feels good. It is light and comfortable in my hand. The battery does not last as long as claimed. At this time my... Ver más

Valorada con 5 estrellas sobre 5

Therascalp is a great product! Fairly priced and with great quality, I bought this as a Christmas gift last year. My girlfriend was extremely pleased with the massage it was giving her scalp. I used i... Ver más

Valorada con 1 estrellas sobre 5

Never shipped out my order. When I reached out to support, I never received a response. I received a request to review via Trustpilot before receiving a response from their team.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos

Escrito por la empresa

The world’s smartest 5-mode head massager for convenient, at-home relaxation.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I made an order on the 25th of March

I made an order on the 25th of March, I was informed that I would get it in 7 Days, Its now the 4th of April 2025 and I have not any form of communication from them regarding the delivery of my order.
So Disappointed shem

25 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed!!!!

I wish I read the reviews before placing an order.

I placed an order on 28 March 2025 and still got no email regarding my delivery.
I’ve sent follow up emails and got no response. This is unacceptable. Please do not purchase from them because they are not reliable! #angrycustomer

28 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never shipped out my order

Never shipped out my order. When I reached out to support, I never received a response. I received a request to review via Trustpilot before receiving a response from their team.

12 de junio de 2023
Logotipo de Therascalp

Respuesta de Therascalp

Apologies for the inconvenience, Adam. Our recent ownership change caused some delays. We can confirm on our side that your order has been delivered following your review. Thank you for your patience.

Valorada con 1 estrellas sobre 5

I never received my order #11257

I never received my order #11257. I am trying to Email them. My Email is not going through. There is no clear instruction how to reach them. All I want from them is to reach out to me and take care of the issue either send the product or refund my money. Thank you!

9 de junio de 2023
Logotipo de Therascalp

Respuesta de Therascalp

Apologies for the delay, Kinjal. Due to an ownership change, we faced some delays. We've confirmed your order #11257 has been delivered end of last month. Thanks for your patience.

Valorada con 5 estrellas sobre 5

The product is excellent. Customer service sucks

The product is excellent. THE PROBLEM HERE WITH YOUR COMPANY IS THAT IT TOOK YOUR COMPANY SO LONG TO GET BSCK TO ME. I NEEDED A NEW CHARGING CORD. FINALLY SOMEONE GOT BACK TO ME. I ORDERED AND PAID FOR THE CORD $9.98. It’s BEEN OVER A MONTH AND A HALF. I CALLED THE NUMBER TO YOUR COMPANY. NO ANSWER. I JUST WANT MY CORD NOW!!!

24 de junio de 2023
Valorada con 5 estrellas sobre 5

The product is great

The product is great, and the customer service is excellent. It's a very low-risk product because they have a very lenient return policy and it's quite easy to get ahold of customer service to get the return. I would highly recommend!

3 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love the Therascalp

Love the Therascalp. I use it almost daily and it helps with my tinnitus and tension headaches. Easy to charge, easy to clean, just enough settings and company behind it is quick to respond to emails. I suggested it to lots of friends.

15 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Therascalp is a great product

Therascalp is a great product! Fairly priced and with great quality, I bought this as a Christmas gift last year. My girlfriend was extremely pleased with the massage it was giving her scalp. I used it from time to time. She recently misplaced the charging cable, and the customer service rep was more than helpful. Overall great experience.

13 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love using therascalp

I love using therascalp! Scalp health is so important and this tool is not only very relaxing but also helps to increase circulation that in return stimulates hair growth! 💯 recommend this device !!

9 de noviembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Amazing. Feels great.

Used this product on myself and my husband, who both get really intense headaches.😖 I loved how quickly this product made my tension go away. 👍🏼🙂 Thank you.

14 de noviembre de 2022
Valorada con 3 estrellas sobre 5

Therascalp review

I have not used the product long enough to evaluate its effectiveness.
The massage feels good. It is light and comfortable in my hand. The battery does not last as long as claimed.
At this time my only other negative comment is that it didn't come with instructions on how to use it for scalp stimulation, only info about the product itself.

13 de octubre de 2022
Valorada con 4 estrellas sobre 5

I received my therascalp and used it…

I received my therascalp and used it right away, I did like the way it felt, especially at the back of my head where I guess all the tention is, ive been using daily since receiving it, haven't noticed any hair growth or less coming out, but we shall see since its only been a couple of weeks. Only thing I didn't like, is the rubber tips had a very odd smell, I had to use it in the shower with shampoo to try and get rid of the smell, and sometimes it does snag my hair, but all in all, I like it.

3 de agosto de 2022
Valorada con 5 estrellas sobre 5

Love my therascalp!!

Therascalp is such a great company and product. I love it and I recommend it to everyone. I’ll probably get another one for my partner but also it’s a great gift for anyone.

6 de septiembre de 2022

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