Every body were very helpfull the items ended up being to small and had to be returned.and went out of there way to accommodate a refund would purchase from here again
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... Ver más
La empresa ha respondido
Great range of sleeping bags at competitive prices. Delivered quickly, all very straight forward. Items arrived exactly as expected. Would definitely use again.
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... Ver más
Información sobre la empresa
Escrito por la empresa
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Información de contacto
Unit 158 Avenue B, LS23 7BJ, Wetherby, Reino Unido
- 0113 5218 575
- thesleepingbagstore.com
4,9
Excelente
597 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great product super fast delivery no…
Great product super fast delivery no problems here.. and I mistakenly ordered two sleeping bags and swiftly got an email stating the fact and emailed them back after which they sent just one..as i said no problems here..👍
15 de julio de 2024
Good Seller
Good choice of kit, good prices, quick delivery, everything was as it should be when it arrived. Perfect.
10 de julio de 2024
Fast delivery and all as stated
25 de junio de 2024
Amazing fast delivery and the sleeping …
Amazing fast delivery and the sleeping bag was super warm and soft
24 de junio de 2024
I was upset that after paying for…
I was upset that after paying for premium delivery it still took 2 days longer than promised. However I've ordered 2 sleeping bags and both have come and we're both very nice.
19 de junio de 2024
Fantastic customer service
I never fill in these review requests but I have to say I had quite possibly the best customer service I’ve ever received from the very nice man at The Sleeping Bag Store. He couldn’t have been more helpful, answering my many questions and then even calling back with some further helpful information for me. Highly recommend!
19 de junio de 2024
Delivered promptly and sleeping bag is…
Delivered promptly and sleeping bag is exactly what I wanted
Good value for money
12 de junio de 2024
Cocoon mummy sleeping bag liner is very…
Cocoon mummy sleeping bag liner is very good quality cotton and well put together. Excellent service too
3 de junio de 2024
Great quality and service.
Great quality sleeping bag and sleeping pad. Small pack size for my trip around the Isle of Wight. Prompt delivery. Would happily buy from here again.
20 de mayo de 2024
Compact and lightweight
Just what I required. 2 season very compact pack size and light weight.
15 de mayo de 2024
Excellent customer service
I accidentally ordered the same product twice and the company rang me very soon after to check whether I had meant to do it or not, saving me the hassle of having to return it. Excellent customer service. Plus it arrived really quickly and well packaged.
10 de mayo de 2024
Excellent service and very fast delivery
1 de mayo de 2024
My order was sold to someone else
I ordered the last sleeping bag in stock, my order was marked as fraudulent. Somehow, whilst under review the sleeping bag which I had purchased was bought by another person and shipped to them before I could even get in touch. Absolutely shocked that this could happen in a small family owned business.
The man I spoke to on the phone said he did warehouse and orders etc. so how it was sold so someone else without realisation it was on hold is unbelievable. They probably thought my partner's Welsh name was fake!
1 de mayo de 2024
Opinión espontánea
Respuesta de The Sleeping Bag Store
Hi Alice,
Our sincere apologies for the problem with this order. We pride ourselves on our customer service and on this occasion we have let you down. Certain transactions do flag in our banking system and so we contact customers to ensure that everything is ok with the order. Unfortunately the stock shortage on this clearance line appears to have been a technical glitch which meant we couldn't fulfill the order but I do hope you managed to source an alternative bag for your trip.
Regards,
Chris
Efficient and Very Helpful
Goods received quickly, then when I discovered I had mistakenly ordered wrong item it absolutely no problem to return and exchange. Can not thank Stewart enough for this help.
5 de abril de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.