The Sofa Cover House Opiniones 

374
•
TrustScore: 3 sobre 5

2,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Ver más

Valorada con 1 estrellas sobre 5

Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Ver más

Valorada con 5 estrellas sobre 5

Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Ver más

Valorada con 5 estrellas sobre 5

I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Ver más

Información sobre la empresa

Escrito por la empresa

New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,9

Todas las opiniones

(374)

1 opinión en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Return address was in France

I wanted to return the items. They were good quality but not suitable. I had read it was 100% money back guarantee. I had no idea I would be returning them to France and that it would cost so much. Communication was prompt and friendly.

6 de mayo de 2023
Valorada con 5 estrellas sobre 5

Great customer service!

When my one sofa cover did not fit my sofa, despite taking correct measurements, the Sofa Cover House did not hesitate to send me a replacement. Their customer service was amazing and it was such a pleasure dealing with them.

5 de mayo de 2023
Valorada con 2 estrellas sobre 5

Poor product

Poor product. I bought a 2 seater and a 3 seater settee cover and they just didn’t fit. Even tried the 3 seater cover on the 2 seater settee but the polystyrene rods designed to hold the covers in place just popped out the minute I sat on the settee. Also cost me £19 to return the covers to France. Thankfully they were fully refunded, contrary to many people’s experience but I did return inside the 14 day period.

Overall an impressive website is used to sell a very poor product. Don’t bother.

30 de abril de 2023
Valorada con 1 estrellas sobre 5

Too small

Cover is said to be for two seater sofa and I took the measurements requested and it is too small.

27 de abril de 2023
Valorada con 4 estrellas sobre 5

Material meh. But I kind of expected that.

Good delivery time. Material too easily pulled by clothing and movement when seated so forever having to reassemble. Will do as a temporary measure and good enough as not expensive. Looks every bit of that though. The teal colour is nice. Also the teal one is made better than the red I ordered, with a better elastic base for staying in place. I won't be getting a sofa cover but it will do for the bucket chairs.

25 de marzo de 2023
Valorada con 1 estrellas sobre 5

Do not buy from this company

This is another one of those reviews: I wish I had read this before ordering.

No communication, after 2 weeks of waiting I report to Paypal. They tell Paypal they sent it and tell me they have not received the order. The saga goes on as per other reviewers here.

I stopped the conversations and escalated the case to Paypal. I will refuse the package when and if it ever arrives.

The company is clealry a scam. The Kimberley from customer services mentioned by other reviewers is clearly automated.

I thank those bothering to write reviews as I now also know the product is really poor when it does arrives. So, I can reject the package outright if it does get here.

Update: I rejected the package with the help of my postie. It comes as if from UK with a warning that the sender if not the product manufacturer but just a distributor. They have it all sorted to make it as hard as possible for you to get your money back. I kept Paypal updated on my open case, they came through and, weeks on, the money is back in my account.

DO NOT BUY FROM THIS COMPANY.

10 de marzo de 2023
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