The Tea Makers of London Opiniones 

718
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was told that even if I said I didn’t like tea, until I tried good quality loose tea I should keep an open mind! They were 100% correct. I chose Earl Grey and LOVE it! (Sent some of my order to my t... Ver más

Valorada con 5 estrellas sobre 5

Tea Makers Earl Grey is by far the best loose leaf Earl Grey tea I can find currently available. I have to say it’s better than Fortnum & Mason’s. The kilo pack is tremendously economical, too, and it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stumbled across this company while looking for a new teapot. I failed to add the promo code to my order. After immediately contacting customer services of my error, I had a speedy response and discoun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My order arrived at the expected time. I can’t comment on the tea as it’s an advent calendar so won’t be started until December. I’m writing the review now as I keep getting reminder e mails and I thi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de té
  2. también en la categoría
  3. Fabricante de té
  4. Mayorista de té

Sobre The Tea Makers of London

Escrito por la empresa

The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.

From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.

As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.

Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

718 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(718)

513 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My order arrived at the expected time

My order arrived at the expected time. I can’t comment on the tea as it’s an advent calendar so won’t be started until December. I’m writing the review now as I keep getting reminder e mails and I think this is the only way to make them stop!

15 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Gisele,

Thank you so much for taking the time to share your feedback! We are thrilled to hear your advent calendar arrived right on time.

We completely understand why you wrote in early to stop those reminder emails, we're truly sorry for that! We hope you have an absolute blast opening up your advent calendar when December finally rolls around, and we'd love to hear what you think of the flavours once you get the chance to try them.

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

It was very good and strongly…

It was very good and strongly recommended

15 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Erren,

Thank you so much for your great review! We are absolutely thrilled to hear that you enjoyed our Tie Guan Yin. Knowing that it comes with your strong recommendation truly brightened our day. Enjoy your next cup!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5
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Respuesta de The Tea Makers of London

Hello Peter,

Thank you so much for the wonderful review! We're thrilled to hear that you had a smooth ordering experience and that your Tie Guan Yin arrived quickly.

Enjoy every sip, and we look forward to serving you again soon!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Earl Grey

Well described, prompt delivery. Thank you

16 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Sandra,

Thank you so much for your great review! We are so glad to hear that you enjoyed the tea and that your delivery arrived promptly. We truly appreciate your support and look forward to serving you again soon!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

The smooth taste of your Earl Gray

The smooth taste of your Earl Gray

16 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello,

Thank you so much for your kind review! We are delighted to hear that you are enjoying the smooth taste of our Supreme Earl Grey. It is a true favourite of ours, and knowing that it hit the mark for you completely makes our day.

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Very good quality of tea

Very good quality of tea! No more teas from supermarkets)

16 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Liana,

Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the high quality of our teas and that you've made the switch from supermarket brands. Providing a truly exceptional tea experience is what we strive for.

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Consistently reliable

Consistently reliable in quality and delivery over the years

16 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello David,

Thank you so much for your wonderful review! We truly appreciate your loyalty over the years and are thrilled to hear that you have consistently enjoyed our teas and reliable service. Providing a great experience is always our top priority, and feedback like yours means the world to our team.

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

I gave 5 stars for delivery and…

I gave 5 stars for delivery and appearance. It’s really lovely. Haven’t tried it yet.

14 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Sharon,

Thank you so much for the fantastic review!

We are thrilled to hear that you loved how our Matcha looks and that your delivery arrived smoothly. We completely understand the anticipation of saving that first cup for just the right moment, and we hope you enjoy every single sip when you finally try it!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Personal

Personal, friendly, prompt service. And the peppermint and Roibos (repeat orders) are simply the best!

15 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello AL,

Thank you so much for your great review!

We are delighted to hear that you love our Peppermint and Rooibos teas, knowing they are repeat favourites truly makes our day. It means the world that you appreciate our service, and we can't wait to pack your next order!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Friendly, fast and efficient

As a first-time customer I found The Tea Makers to be friendly, fast and efficient with a very nice range of products. Maddie was on the ball and super helpful in responding to an enquiry I made after purchase. Many thanks.

14 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Circe,

Thank you so much for taking the time to share such a wonderful review!

We are thrilled to hear that you had a great first time experience with us and that our range of products hit the mark. It's especially lovely to hear your kind words about Maddie, we'll be sure to pass along your kind praise to her!

We look forward to supplying your next order soon.

Many thanks,
Sam
The Tea Makers of London

Valorada con 5 estrellas sobre 5

I had been considering trying some teas…

I had been considering trying some teas from this company for some time, before deciding to buy a few samples. The delivery came quickly, and the teas are of a high quality. I especially like the mango mocktail herbal tisane. I'll be very likely to buy from this company again.

11 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Stephen,

Thank you so much for taking the time to share such a fantastic review! We are thrilled to hear that you finally decided to give us a try and that your samples arrived quickly. It's also great to know that you're enjoying the high quality of our teas, and that the Mango Mocktail is a standout for you!

We would be delighted to welcome you back for your next order.

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. The tea is packaged well. Great taste of Earl Grey.

10 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Judith,

Thank you so much for taking the time to share such a wonderful review! We are thrilled to hear that your order arrived quickly and that the packaging kept everything safe and secure. Most importantly, we're so glad you're loving the taste of our Supreme Earl Grey, it's a real favourite!

We hope to serve you again soon, happy brewing!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 4 estrellas sobre 5

Good tasting tea but pretty expensive

Good tasting Taiwanese Oolong tea but pretty expensive considering the packaged amount. Not as expensive as a tea house we went to in Taiwan, though!

7 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello,

Thank you for the great review on our Ali Shan Oolong. We are delighted that you enjoyed its unique taste! We completely understand that speciality high mountain Taiwanese teas can be a bit of an investment. Because Ali Shan Oolong is cultivated at high altitudes and harvested through meticulous traditional methods, the yield is limited, which is reflected in the price.

However, we always aim to provide exceptional quality that brings an authentic tea experience right to your home. We truly appreciate your support and hope to serve you again soon!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Everything turned up fast and perfectly…

Everything turned up fast and perfectly packaged.

9 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Simon,

Thank you so much for your wonderful feedback! We are thrilled to hear that your order arrived quickly and in perfect condition. We hope you enjoy your tea, and we look forward to serving you again soon!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Good quality

10 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Stephen,

Thank you for taking the time to share your feedback! We are delighted to hear that you are pleased with the quality of our glass pitcher.

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

I’ve been using their products for…

I’ve been using their products for about a year. I first saw the brand at Soho House and decided to try them. The quality is still exactly the same as when I first bought from them. I hope they continue to maintain this great quality. Thank you!

11 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Mostafa,

Thank you so much for your wonderful review! It's amazing to hear that you discovered the brand at Soho House and that you've been loving the products for a year now.

We completely agree that consistency is key, and it means the world to know that our quality has stayed just as high as day one. We really appreciate you taking the time to share your experience and your kind wishes for the future!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Excellent Tea and excellent service I…

Excellent Tea and excellent service I would strongly recommend getting your tea from here

7 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Chris,

Thank you so much for the great review! We are thrilled to hear that you enjoyed our tea and that our service hit the mark for you.

It means the world to our team to know that we've earned your strong recommendation. We can't wait to welcome you back for your next cup!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

I ordered the Assam and the breakfast

I ordered the Assam and the breakfast . This has to be the best tea I have tasted . I was sick of purchasing tea leaves only to get dust . I now have a subscription . Thank you

8 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Janet,

Thank you so much for taking the time to share such a wonderful review! We are absolutely delighted to hear that our Assam and breakfast teas are the best you've ever tasted.

Providing top quality, whole leaf tea instead of tea dust is at the heart of what we do, and knowing we hit the mark for you truly makes our day. We are also honoured to welcome you to our subscription family, it truly is the best way to ensure you never run out of your favourite brews.

Enjoy every sip, and happy brewing!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

The Tea Makers

The Tea Makers. Well i have been using this company for a while now and would not get my teas from any other place. It might cost a little bit more, your getting real tea. But what you're not getting, is the micro plastics as you would from other places if you bought from let's say other more common places most people buy from .

10 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Helen,

Thank you for taking the time to share such fantastic feedback!

We are absolutely thrilled to hear you have been enjoying our teas for a while now and that we are your go-to place for a great brew! It really means a lot to know that you appreciate the quality we strive for, especially when it comes to offering a pure, authentic tea experience.

Thank you again for your loyalty and support, it truly makes our day!

Many thanks,
Maddie
The Tea Makers of London

Valorada con 5 estrellas sobre 5

Excellent quality

I have been struggling to get a good jasmine green tea for sometime. I heard of this company so I decided to try them and I have to say I’m very pleased with the quality of the tea and also the speedy delivery. Definitely recommend them.

8 de septiembre de 2026
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Respuesta de The Tea Makers of London

Hello Valroy,

Thank you so much for your lovely review!

We are absolutely thrilled to hear that your search for the perfect jasmine green tea has finally come to end with us. It's fantastic to know that both the quality of our tea and our speedy delivery hit the mark for you.

Your recommendation means the world to our team. Enjoy every sip, and we look forward to supplying your next order soon!

Many thanks,
Maddie
The Tea Makers of London

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