I was told that even if I said I didn’t like tea, until I tried good quality loose tea I should keep an open mind! They were 100% correct. I chose Earl Grey and LOVE it! (Sent some of my order to my t... Ver más
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Consulta las opiniones de los clientes
Tea Makers Earl Grey is by far the best loose leaf Earl Grey tea I can find currently available. I have to say it’s better than Fortnum & Mason’s. The kilo pack is tremendously economical, too, and it... Ver más
La empresa ha respondido
Stumbled across this company while looking for a new teapot. I failed to add the promo code to my order. After immediately contacting customer services of my error, I had a speedy response and discoun... Ver más
La empresa ha respondido
My order arrived at the expected time. I can’t comment on the tea as it’s an advent calendar so won’t be started until December. I’m writing the review now as I keep getting reminder e mails and I thi... Ver más
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Información sobre la empresa
- Tienda de té
- también en la categoría
- Fabricante de té
- Mayorista de té
Sobre The Tea Makers of London
Escrito por la empresa
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Información de contacto
Reino Unido
- theteamakers.co.uk
4,8
Excelente
722 opiniones
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Quality
I am kept up to date when delivery of my subscription tea is due. Tea is always of the same good standard
28 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Susan
Thank you so much for the taking the time to leave such a kind review!
We are thrilled to hear that you are enjoying our Japanese Sencha and that our delivery updates are keeping you well-informed.
Thank you for being a valued subscriber, and we look forward to sending your next batch of tea soon!
Many thanks,
Maddie
The Tea Makers of London
Lovely teas good service I love the…
Lovely teas good service I love the information about every tea and the quality is very good
28 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Lucia
Thank you so much for your wonderful review!
It truly means a lot to us to hear that you are enjoying our Japanese Sencha. We take great care in sourcing high-quality teas and believe that sharing the story and background of each tea makes the experience even more special.
We are delighted that you love the information provided and appreciate your kind words about our service. We look forward to serving you again soon!
Many thanks,
Maddie
The Tea Makers of London
The range of teas they sell is rather…
The range of teas they sell is rather modest, however the quality of the leaf is exceptional.
27 de julio de 2026
Respuesta de The Tea Makers of London
Dear, Ana
Thank you so much for taking the time to share your thoughts with us!
We are thrilled to hear that you appreciate the exceptional quality of our leaves. While our selection is more curated, we take great pride in sourcing only the finest teas for our collection.
We hope to have the pleasure of serving you again soon and helping you enjoy your next cup!
Many thanks,
Maddie
The Tea Makers of London
The tea quality was quite poor
The tea quality was quite poor, with a dull, flat flavour and virtually no qi. It fell well short of the high expectations one would have for a modern Tie Guan Yin, lacking both vibrancy and depth.
24 de julio de 2026
Respuesta de The Tea Makers of London
Dear, Adrian
Thank you for sharing your feedback with us.
We completely understand that everyone has a unique flavour palate, and we appreciate that not every tea is the right fit for every individual.
Our Tea Guan Yin is carefully crafted to offer a vibrant experience, that yields a summer fruit and fresh spring Lily aroma.
We deeply value your feedback as it helps us better serve our tea community, and we hope you find other selections in our collection that better match your personal taste preferences.
Many thanks,
Maddie
The Tea Makers of London
This is a repeat delivery to ensure…
This is a repeat delivery to ensure that I am not running out of my favourite breakfast tea.
24 de julio de 2026
Respuesta de The Tea Makers of London
Dear, Eva
Thank you so much for your lovely review! We are absolutely thrilled to hear that the Assam Mangalam has become your favourite breakfast tea and that you are enjoying the convenience of our regular subscription to keep your cup full.
It is a true pleasure to be a part of your daily tea journey, and we are deeply grateful for your continued support and loyalty. Here's to many more wonderful mornings with your favourite brew!
Many thanks,
Maddie
The Tea Makers of London
Quick service....no delays
23 de julio de 2026
Respuesta de The Tea Makers of London
Dear, Anne
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our quick service and that your Organic Rooibos arrived right on time.
It means a lot to our team to know we hit the mark for you. We hope you enjoy every soothing cup of your Rooibos tea, and we look forward to serving you again soon!
Many thanks,
Maddie
The Tea Makers of London
Respuesta de The Tea Makers of London
Hello, Lindsey
Thank you so much for your wonderful feedback! We are thrilled to hear thar you are enjoying our Natural Jasmine Green tea and that you had a great first experience with us. It means a lot to our team, and we truly look forward to being your regular tea supplier for many cups to come!
Many thanks,
Maddie
The Tea Makers of London
Respuesta de The Tea Makers of London
Hello, Mr Mouse
Thank you so much for the fantastic review! We are absolutely delighted to hear that you are enjoying our Ceremonial Grade Matcha and that our team was able to help you out with your query.
We are always here to help whenever you need us, and we look forward to supplying your next order soon!
Many thanks,
Maddie
The Tea Makers of London
Respuesta de The Tea Makers of London
Hello, PW Branch
Thank you so much for your wonderful review! We are so glad to hear that you are enjoying our Japanese Sencha and that it arrived quickly. Providing a smooth experience and great tea is always our top goal, and we truly look forward to supplying your next order soon!
Many thanks,
Maddie
The Tea Makers of London
Delivery is on time
Delivery is on time. Good. The green tea is good especially the dragon well, which taste is right. English breakfast tea and golden English breakfast tea their taste are not English breakfast tea taste. Never buy these English breakfast tea again.
24 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Jinying
Thank you for taking the time to share your feedback with us,
We are glad to hear that your delivery arrived on time and that you enjoyed our Organic Dragon Well green tea!
We completely understand that tea is a very personal experience and that not every flavour suits everyone's palate. Regarding our English Breakfast and Golden London Breakfast, these blends are carefully crafted to feature the distinct malty and caramel aromas of traditional breakfast teas.
However, we want you to find a brew you truly love. Please feel free to reach out to our customer support team directly, and we would be more than happy to recommend a black tea that is better suited to your taste preferences.
Thank you again for your support.
Many thanks,
Maddie
The Tea Makers of London
Respuesta de The Tea Makers of London
Hello, Lesley
Thank you so much for your fantastic review! We are so glad to hear that you found our website easy to navigate and that you were able to find exactly what you were looking for.
We are thrilled that you are enjoying our Easy Glass Teapot, and we truly appreciate your support. We look forward to serving you again soon, perhaps with some new teas to try in your teapot!
Many thanks,
Maddie
The Tea Makers of London
Great products and great service
20 de julio de 2026
Respuesta de The Tea Makers of London
Hello,
Thank you so much for your wonderful review! We are absolutely delighted to hear that you are enjoying our teas and that our service met your expectations.
It truly means a lot to us, and we look forward to serving you again soon!
Many thanks,
Maddie
The Tea Makers of London
ordered from EU website but delivery…
ordered from EU website but delivery was from UK. hopefully u will fix this as taxes and duties increase total price by 40%!
21 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Giu
Thank you for reaching out to us and sharing your feedback.
Please note that we closed our EU store last year, and our EU website now redirects to our UK website, with all orders being dispatched directly from the UK. We sincerely apologise if this was not made sufficiently clear during the checkout process.
Additionally, please be aware that all orders shipped to the EU are subject to local taxes from the destination country, as well as any applicable import and customs fees.
We truly apologise for any inconvenience or unexpected costs this may have caused you, and we appreciate your understanding.
Many thanks,
Maddie
The Tea Makers of London
Respuesta de The Tea Makers of London
Hello, Karen
Thank you so much for your lovely review! We are thrilled to hear that you love our Supreme Earl Grey and that everything was perfect. It truly means a lot to us, and we look forward to providing you with more great cups of tea in the future!
Many thanks,
Maddie
The Tea Makers of London
Respuesta de The Tea Makers of London
Hello, Mrs Blanchard
Thank you so much for your kind review! We truly appreciate your continued support and are thrilled to hear that your orders always arrive quickly and without any issues. We look forward to serving you again soon, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
Excellent tea
Excellent tea, delivered at regular intervals so I never run out. What's not to love?!
20 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Andrea
Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying our Japanese Sencha Tea and that the subscription service is keeping your cup full without any interruption.
It is designed to be the easiest way to keep your tea supply stocked up while letting you earn rewards on your orders. We truly appreciate your support!
Many thanks,
Maddie
The Tea Makers of London
We always buy our tea from here
We always buy our tea from here. We usually prefer Earl Grey, and it is delicious; we get the same great taste every time we order. Shipments arrive on time. We are very satisfied.
20 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Nuray
Thank you so much for taking the time to share such a wonderful review!
It truly makes our day to hear that you always choose us for your tea and that our Supreme Earl Grey consistently hits the mark for you. We take a lot of pride in making sure every batch delivers that exact same great taste, and it's fantastic to know our shipping is hitting the mark too.
Thank you for being such a loyal customer, we really appreciate your support!
Many thanks,
Maddie
The Tea Makers of London
You should have told me not to delete…
You should have told me not to delete the old app at the beginning of the instructions to install the new app
20 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Ian
Thank you for your review.
We would love to help you sort this out, but we are a bit confused by your review as The Tea Makers of London operates entirely as a website and we do not have a mobile app.
Please reach out to us directly at sales@theteamakers.co.uk so we can look into this and assist you further.
Many thanks,
Maddie
The Tea Makers of London
I still haven`t got my tea!!!
8 de julio de 2026
Respuesta de The Tea Makers of London
Dear, Jurgen
We sincerely apologise that you have not yet received your tea. We completely understand your frustration and want to get this sorted out for you as quickly as possible.
Please contact us directly at sales@theteamakers.co.uk so our team can investigate the issue with your order right away.
Kindly note that since the recent customs changes on July 1st, European orders have unfortunately been taking slightly longer than usual to be delivered. We truly appreciate your patience and understanding, and we look forward to hearing from you soon so we can resolve this.
Many thanks,
Maddie
The Tea Makers of London
Flavourful Ceylon Tea
The quality of their Ceylon Breakfast loose leaf tea is so flavourful and superior to the tea bag version. Great quality teas.
16 de julio de 2026
Respuesta de The Tea Makers of London
Hello, Sarah
Thank you so much for taking the time to share your feedback!
We are absolutely thrilled to hear how much you are enjoying our Ceylon Breakfast loose leaf tea. There really is something special about taking that extra moment to brew loose leaf, and it's wonderful to know that the superior flavour and quality sine through compared to other teabags.
Feedback like yours truly makes our day and inspires us to keep sourcing the very best for our tea lovers.
Many thanks,
Maddie
The Tea Makers of London
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