Thetrucozie Opiniones 

This company Homeika/ Trucozi, scammed me through TikTok and sold me a vacuum that did nothing at all as advertised. It was not supposed to have hair tangled up in it, and it was supposed to be with a vacuum carpets just as good as a Dyson vacuum. I did all of the test that they did online, and the vacuum struggled to do any of it yet they claim it did not tangle any hair, but the vacuum tangled plenty of hair with just a few strands of hair placed on the floor. It tangled up in the roller. I returned it immediately within an hour after arriving to my home to UPS and it’s original box and in the same condition I received it. TikTok is not refunding me and being that base sponsored the product they continue to not support me however the product after several thousands of dollars that I spent on the TikTok shop. Do not purchase anything on TikTok that seems too good to be true. It is all a scam. Everything that you will purchase from there for the most part will be garbage. I’ve wasted a lot of money on TikTok and gotten some things that were decent however, most of the reviews for the products that are on their are fake and paid for. In fact, they’d be even more clearer after leaving a bad review for the product that I had purchased, which was the Trucozi 553t stating that it did nothing at all as promised, and it was my honest review they begged and pleaded with me to take the review down and then they would refund me back but being that I did not take the review down they refused to give me my money back after they receive their garbage vacuum back. TikTok supports the scammers and more likely it is a product that they have everything to do with. You’re better off purchasing things from Amazon as to. I will no longer continue to do business with TikTok because of this..

I am extremely disappointed with Trucozie's customer service. They claim to offer 24/7 support, but the only way to contact them is via email, and I have yet to receive any response despite multiple attempts. There is no other contact method available, and when I reach out through Amazon, I receive no reply either. Amazon support has also informed me that they cannot assist with this issue. This lack of support and communication is unacceptable and has left me very frustrated as a customer. I would definitely not recommend this business or its products.

I purchased the cordless stick vacum a little over a year ago. I use it all the time. It has worked well then one day the light went out. You can't change the light or fix it. The company was no help at all because my warranty expired. I even recommended them to friends. Sorry I did that. Do yourself a favor and go with a more trusted name. I know several people that have a Shark and the light has worked for years. Too bad for Trucozie they don't sell a quality product.