TheVapor Opiniones 

23
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not buy from these scammers. They hardly reply. Been asking for a refund for 3 weeks. Every customer is going through same issue and not receiving order. AVOID

Valorada con 1 estrellas sobre 5

If I could leave zero stars I would...this company is absolutely shocking. When you order, there is no confirmation that the order has been received or paid for. There's an option to WhatsApp them so... Ver más

Valorada con 1 estrellas sobre 5

I paid for my order and received absolutely nothing — not even an order confirmation. I have contacted the company by email and WhatsApp several times, and they have completely ignored me. They... Ver más

Valorada con 2 estrellas sobre 5

Didn’t receive confirmation order. Paid for next day delivery. Didn’t come. Issued refund only after chasing them asking if the order was issued. At least they are refunding me I guess

Información sobre la empresa

  1. Tienda de vaporizadores

Escrito por la empresa

TheVapor is a leading UK online vape shop offering high-quality e-liquids, disposable vapes, and advanced vape kits, trusted for its premium products and reliable service.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 6% de las opiniones negativas

Suele responder en menos de 1 semana

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2,2

Todas las opiniones

(23)

19 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

⚠️ ⚠️ ⚠️⚠️ ⚠️ WARNING ⚠️ ⚠️ ⚠️ ⚠️⚠️

⚠️ ⚠️⚠️ WARNING⚠️ ⚠️ ⚠️

THIS COMPANY IS NOW DORMANT BUT IS STILL TAKING YOUR MONEY. 😡 😡 😡 😡
Like nearly everyone else here, placed order, paid for next day and...... nothing.
No confirmation email.
Rang them, whatsapped them, emailed them.....nothing.
Ten days later, I got in touch with my bank and they told me the company is dormant but somebody is still taking the money so they've cancelled my card.
Bit of an inconvenience but better safe than sorry.
Wish I'd looked them up on Trustpilot first.

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid for my order and received…

I paid for my order and received absolutely nothing — not even an order confirmation. I have contacted the company by email and WhatsApp several times, and they have completely ignored me.

They took my money and then disappeared. No response, no update, no refund and no explanation.

This is absolutely unacceptable. A company that takes payment and then refuses to communicate with its customer should not be trusted.

I strongly advise everyone to think twice before ordering from The Vapor. I regret placing my order

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID like the plague!

If I could leave zero stars I would...this company is absolutely shocking. When you order, there is no confirmation that the order has been received or paid for. There's an option to WhatsApp them so I did, but was ignored and then given abrupt, vague responses that did not solve my problem. I mistakenly ordered from them again because I couldn't find my usual vape juice anywhere else. I'd forgotten how awful they were the first time. It's been a week, they've taken my money, haven't sent me the juice and appear to have blocked me on WhatsApp when I have very politely requested an estimated delivery time. Do not ever use this company.. .you will regret it

24 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY!

I would avoid ordering from this company at all costs!

After placing my order, I received nothing other than the payment confirmation. There were no updates, no dispatch notification, and no communication despite me contacting them several times via email, WhatsApp, Instagram, and their online support.

I finally received a response after I informed them that I had reported the matter to Trading Standards. I was told that the item I’d ordered was unavailable and that I would receive a refund. However, I’m still waiting for that refund.

The lack of communication and customer service has been extremely disappointing. Customers shouldn’t have to chase a company repeatedly just to find out what’s happening with their order. Based on my experience, and many others I have seen on trust pilot, I wouldn’t recommend ordering from this business.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst company

Same as everyone else, go to place order, captures payment and refuses to refund. Have multiple screenshots of them admitting their website is facing "technical difficulties" and still refusing to refund. Will be forwarding screenshots to trading standards

6 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from This place

Do not make any purchases order with this company! The website needs to be removed to avoid more people making purchases and getting nothing! No email confirmation of order no items delivered no response to emails sent! Having to claim
My money back from my bank

14 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam!!

Total scam!!! I’ve been waiting 3 weeks for any response, no order and no sign of a refund. Absolute joke.

17 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't buy

Don't buy. Never received any confirmation of order. Took money. Never received my order. Plenty of messages later I finally got a refund after saying I would report them. They admitted it had not even been processed or sent. It was almost 2 weeks. Don't waste time or money

20 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Didn’t receive confirmation order

Didn’t receive confirmation order. Paid for next day delivery. Didn’t come. Issued refund only after chasing them asking if the order was issued. At least they are refunding me I guess

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking

Shocking. As many others have stated, I made an order online and they took my money, but no order received! No reply to either messages or emails. Tantamount to theft. DO NOT BUY FROM HERE

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers!
Ten days after placing my order, I haven’t received either a confirmation or a tracking number. They don’t respond to emails.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still awaiting delivery of my order

Still awaiting delivery of my order, even though site says 24hr tracked. have had no confirmation or delivery notifications, have sent proof of receipt via WhatsApp and email and still had no response from either.

5 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT BUY FROM THIS MERCHANT

DONT BUY FROM THIS MERCHANT
i ordered my goods, no shipping details, no message, no email, NOTHING. tried getting in contact with them numerous times. NOTHING.

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible no correspondence took money…

Terrible no correspondence took money and no goods deliveredessaged multiple times and now messages not going through dont buy from this site waste of time and money gone through bank recalled money as a scam good not recieved

19 de marzo de 2026
Opinión espontánea
Logotipo de TheVapor

Respuesta de TheVapor

We’re very sorry to hear about your experience. This is not the standard we aim for, and we’d like to resolve this issue as quickly as possible. Please contact our support team at support@thevapor.co.uk
or visit https://www.thevapor.co.uk/
so we can assist you directly.

Valorada con 5 estrellas sobre 5

Thank you so much for this vape am…

Thank you so much for this vape am really happy 😊 😃 😀 I will only use these in future

2 de enero de 2026
Opinión espontánea
Logotipo de TheVapor

Respuesta de TheVapor

We’re so happy to hear that! 😄 Glad you’re enjoying your vape, and we look forward to serving you in the future: https://www.thevapor.co.uk/

Valorada con 5 estrellas sobre 5

I bought a JNR P5 absolutely brilliant…

I bought a JNR P5 absolutely brilliant as well as delivering and packaging my order recommended to anyone 10/10

18 de diciembre de 2025
Opinión espontánea
Logotipo de TheVapor

Respuesta de TheVapor

Thanks for your feedback! We’re thrilled you’re happy with your JNR P5 and our delivery and packaging. Really appreciate your recommendation! Check us out again: https://www.thevapor.co.uk/

Valorada con 5 estrellas sobre 5

Friendly customer service and fast…

Friendly customer service and fast delivery.

8 de octubre de 2025
Opinión espontánea
Logotipo de TheVapor

Respuesta de TheVapor

Thanks for the feedback! Glad you found our service friendly and delivery fast. Hope to see you again soon: https://www.thevapor.co.uk/

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service

24 de septiembre de 2025
Opinión espontánea
Logotipo de TheVapor

Respuesta de TheVapor

Thank you for your feedback! We’re glad you’re happy with our service and look forward to serving you again: https://www.thevapor.co.uk/

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