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The Wine Engine Opiniones 

85
•
TrustScore: 5 sobre 5

4,8

Tienda de vinos
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to use website, delivered on the date chosen, kept informed thro the whole process. My daughter in law was thrilled with the chosen wine 🍷 and all round good experience.

Valorada con 5 estrellas sobre 5

We absolutely loved using The Wine Engine! 🍷 The Grapevine AI is such a clever feature — it asked a few quick questions about our tastes and then suggested some really beautiful wines that suite... Ver más

Valorada con 5 estrellas sobre 5

I needed my wine by the weekend and reached out to check if it'd arrive on time. Bronwyn responded quickly and went the extra mile to arrange next day delivery to make sure I got the delivery before m... Ver más

Valorada con 4 estrellas sobre 5

Good price and swift delivery. The website didn't work on my phone (I couldn't see the basket to be able to check out) so I had to redo my order on a tablet which was frustrating.

Información sobre la empresa

  1. Tienda de vinos
  2. Club de vino

Escrito por la empresa

The Wine Engine is the modern digital wine platform and wine club subscription that gives you unrivalled choice and control over what's in your monthly wine box. Browse over 900 wines and growing, and discover new amazing wines from all over the world. Also try our unique AI Sommelier, GrapevineAI for suggestions, and tasting notes, food pairing suggestions, and for wines it thinks will fit your taste. Life is too short to drink bad wine, we believe in quality over quantity, we believe in drinking good quality and well-made wine from passionate wine growers.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(85)

79 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Good range and prices

They have good prices and promotional prices, deliver the wine in suitable packaging, offer a good range and delivery is prompt.

23 de abril de 2026
Valorada con 5 estrellas sobre 5

Wonderful customer service

I needed my wine by the weekend and reached out to check if it'd arrive on time. Bronwyn responded quickly and went the extra mile to arrange next day delivery to make sure I got the delivery before my special occasion. Thank you so much.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The two Oldenburg syrahs were corked…

The two Oldenburg syrahs were corked which was a shame.

31 de marzo de 2026
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Respuesta de The Wine Engine

Hi Oliver - we're sorry to hear about what sounds like an extremely unusual situation here. We have contacted the vineyard on this matter and they assure us that they have never had a single corked bottle with the modern type of cork that they use with these wines, and so to have two together sounds extraordinary. We did not hear anything from you directly on this matter, and have reached out to you, without reply, the only thing we've seen on this, is this review - please contact us so that we can discuss and resolve.
The Wine Engine

Valorada con 5 estrellas sobre 5

First time using The Wine Engine

First time using The Wine Engine, and with all new online purchases of a certain size I was slightly dubious. I ordered 10 bottles of Chataeu Talbot on a Monday as I wanted them for the weekend. After a couple of days I hadn’t received a tracking link so I got in touch. The founder spoke with me directly and ensured that the wine arrived for the weekend, which it did. Excellent wine and brilliant customer service. Highly recommend! Will be using again,

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience ! The team were very supportive in helping to select appropriate wines and the support and delivery were rapid and professional. Great service thank you.

2 de marzo de 2026
Valorada con 5 estrellas sobre 5

Straight forward cancelling

Cancelling the subscription on the website was not possible as I kept receiving a notification that’ cancellation not possible’, however they have reached out to me and I tried again to cancel this evening and it was very straight forward. (I wonder whether the cancelation would not work when I tried previously because I was due an order that day).

24 de febrero de 2026
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Respuesta de The Wine Engine

Hi Donald - sorry to hear you've had trouble cancelling the subscription. We've reached out to you separately, and can confirm that subscriptions can be cancelled any time on the website. Simply log in to your account - then click the large green button in the top left "View My Subscription" and if you click through here there are a range of options available to you to skip the next order, pause the subscription or to cancel the subscription and any of these can be done at any time. Wine can be purchased on The Wine Engine as a one-time purchase or on subscription in order to gain subscription savings and access the personalised wine recommendations, you can toggle between one-time purchase and subscription in the checkout basket. Hope that helps.

Valorada con 5 estrellas sobre 5

No looking back!

I was encouraged by the waitress at a local restaurant to try the sparkling wine with my lunch. I’ve tried many “alcohol free wines” and they have not vaguely resembled wine.
This is a stunning exception. I absolutely love it. It feels like a real treat. I’m sure I’ll be trying the other wines in the Lautus range.
On top of that, I found the communication and service from this company to be first rate.

31 de diciembre de 2025

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