I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair b... Ver más
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I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair b... Ver más
La empresa ha respondido
Very responsive company to communicate with. Excellent product. I purchased the cotton brief. I am curvy hips with a small waist. I really like how the cotton waistband hugs your waist comfortably to... Ver más
La empresa ha respondido
Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. The... Ver más
La empresa ha respondido
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I... Ver más
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I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair back. That was great customer service and I will continue to purchase from them in the future. I love being able to wear dresses without worrying about uncomfortable thigh rubbing/chafing!

Respuesta de thighsociety.com
Excellent customer service! Resolved my issue quickly & efficiently. 5-star fabulous!

Respuesta de thighsociety.com
I have nothing but good things to say about the slip shorts. They are so light and very comfortable. The only problem i had was getting the correct size but they graciously sent another pair. I highly reccomend if you just want something under dresses, pants. capris, ext.. if you want to stay cool feeling.

Respuesta de thighsociety.com
Very responsive company to communicate with. Excellent product. I purchased the cotton brief. I am curvy hips with a small waist. I really like how the cotton waistband hugs your waist comfortably to support a feeling of confidence and comfort. I have yet to wear them but I am assured with the cotton liner.

Respuesta de thighsociety.com
Great customer service — quick on the reply with friendly and helpful corrective actions.

Respuesta de thighsociety.com
I love them I bought 2 cooling and one original I wore the cooling pair the day after I got them so great! I want to wear dresses and skirts all the time now.

Respuesta de thighsociety.com
UPDATE:
THEY SENT A REPLACEMENT AFTER WRITING THIS REVIEW.
ORIGINAL POST:
Shorts arrived with a hole in it. Have been trying to get in touch with the company for over a week and they have not replied. No phone number listed to call. So far not impressed. For the amount they charge this is very disappointing.

Respuesta de thighsociety.com
The item I received had no liner on it for hygiene so I respectfully tried it on over mine. The garment was uncomfortable and I did not like the quality. They said I could not return due to hygiene. When asked if I could get a refund for an item I did not like, they do not do refunds either. Never received a paper copy of my transaction with the item when I received it. I did not want a replacement item, only a refund. Most intimate women items are returnable and/or refundable. I am out $50 and with an item I won't wear. Bad customer policy for return and refund.

Respuesta de thighsociety.com
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I would just get a “sorry-no refunds” type response but I sure did not! Amy responded very quickly, gave me some hacks to try, and said if those didn’t work we could look into replacing. After a few back and forth emails that were immediately responded to, I have a new pair coming! Excellent customer service!

Respuesta de thighsociety.com
Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. They intentionally mislead buyers since they call their products slip shorts, not undergarments, yet the won't except returns on the slip shorts. So why not say no returns on slip shorts.

Respuesta de thighsociety.com
Order came very fast. So very comfortable, will be ordering more and telling my friends. Happy Customer!

Respuesta de thighsociety.com
The shorts didn't fit me right but the customer service was amazing. They went above and beyond to help me and returned them no problem.

Respuesta de thighsociety.com
First time purchaser and I wasn’t sure if I had ordered the correct size. Contacted customer service, who were extremely helpful and then sent a pair in a different size. Above and beyond what I would expect. Thank you.

Respuesta de thighsociety.com
WARNING buyer beware
I ordered 2 pairs of slip shorts. The first package got lost at the post office and I contacted customer service asking them to initiate a mail search request with the post office but they didn’t do it. They told me they were sorry and going to expedite a free replacement but it wasn’t free as I already paid for it. The second package did not arrive either. The tracking said it was handed to someone at my address which is a blatant lie as I was home all day waiting for the package. They said they won’t refund my money because you can’t return undergarments but I’m not returning anything because I still don’t have my order after over 20 days. There is no phone number and the email is sus. I would not recommend this company to my worst enemy. I had to file a dispute through my financial institution to get my money back.
I just wanted the underwear but I’m so deflated by this experience. They aren’t even trying to appease me in any way. Total bum out. They did not issue a refund. My bank issued the refund. They said they couldn’t refund my money so in order to appease me they were going to send another two pair for free. Nor will they help me do a search with my local post office to locate the package. They did communicate with me but the support I received was lousy and again BEWARE. SAVE YOUSELF THE HASSLE and shop somewhere else.

Respuesta de thighsociety.com
I purchased the Cargo style mainly for travelling and I can't fault the product for comfort, being lightweight and perfect for exercising or under clothing. However, the "wiff wiff" sound of my legs rubbing was not expected and somewhat unwanted. Maybe others won't hear it, but I do and I can't unhear it either.
Kerry (she/her) not Geoff!

Respuesta de thighsociety.com
I had an issue with my order and the customer service agent solved the issue! I’ve been buying these for 5 years and they are so great. I wear them for all kinds of situations or times. I wear the longer ones as shorts at home, especially the cooling one in the summer! I wear them with a long t shirt. I wear them to bed and lounging. So amazing wearing them under skirts or dresses. The fit is perfect, even if I get a size above or below my actual size they still fit, they aren’t tight around the waist or dig into your stomach. They are one of my best purchases.

Respuesta de thighsociety.com
I had an issue when I ordered where I used Shop and didn’t realize my Shop account had the wrong delivery address on file… it was so close just the wrong address. I contacted customer service and they got back to me quickly, kindly, AND sent me a new package!! Not only that but the product itself is fantastic.

Respuesta de thighsociety.com
I purchased some shorts from here several years ago and they were great, but maybe a little thick for summer. I just purchased the cooling shorts and they are great. They fit well and stay in place- I hardly know I am wearing them. Would definitely buy again

Respuesta de thighsociety.com
Amazing customer service! This are the best short very. I highly recommend and i believe everyone needs to try them

Respuesta de thighsociety.com
These might be the most amazing shorts I’ve ever worn.
As a plus size (3XL/4XL) girlie, I’m always nervous about “big sizes” but these are fantastic! Great fit, brilliant colours, and amazing quality. They work under dresses or even just as sports shorts - comfortable enough for at the gym AND all-day wear without being see through or riding up. Definitely going back to order more.
Customer service is outstanding. One of my pairs had a loose thread on the gusset and I was concerned about separation. Within hours of emailing them, they had replied to my concerns and issued a new pair!!

Respuesta de thighsociety.com
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