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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been using there products for a couple years now. The shampoo and conditioner is great however their texturising paste is my favourite styling product. I have naturally very straight hair and it... Ver más

Valorada con 4 estrellas sobre 5

Just made an order but they completely ignored my email and now have caused me a hassle to contact my bank and setup a frauds dispute!! I wanted to cancel my first order because I just purchased a new... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great delivery and easy to order, it's expensive and probably the limit of what I'd pay for it, but a great product and service.

Valorada con 4 estrellas sobre 5

A really nice product. Packaging and brand feel really high quality and the shampoo conditioner feel great in your hair. It’s to early to tell if the product is truelly effective but i’ve enjoyed my... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de productos capilares
  2. Tienda de salud y belleza

Escrito por la empresa

THIX functional haircare is formulated by scientists using vegan ingredients for high performing results. Developed and manufactured in the UK, our products are packed full of caffeine, protein, vitamins and amino acids, expertly crafted for optimal results, making weak hair strong. 💥 Caffeine formula to stimulate follicle growth 💪 Protein packed to strengthen roots 🌱 Vitamin rich to make hair thicker 💚 Made with vegan friendly ingredients ♻️ Plastic-free packaging 🇬🇧 UK made and developed 📦 Free shipping with 2 or more bottles Nutrient-rich and vegan, the deep-cleansing hair wash has been formulated with a high-performance combination of caffeine (a natural stimulator of hair follicle growth), essential proteins, including natural plant keratin derived from corn, soybeans and wheat (to build tissue cells and help re-energise the roots) and a blend of Niacinamide, Panthenol, Pyridoxine, Vitamin C and Vitamin E, which increases capillary circulation. This super-powered combo of Protein, Vitamins, and Caffeine is suitable for all hair types.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very impressed

Yeah, really good shampoo!! Very happy with discovering this brand and will be looking into more products. Great job, thank you 🤩

22 de diciembre de 2023
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Respuesta de THIX Hair

Thanks for your review and glad to hear you are loving the shampoo! THIX Team.

Valorada con 5 estrellas sobre 5

A Great Product & Outstanding Service

Not only do Thix products leave your hair feeling great, they actually work! On top of that, Sam & the rest of the team provide amazing customer service if you ever need their help 👏

3 de enero de 2024
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Respuesta de THIX Hair

Thanks for taking the time to review THIX. We'll pass your kind words onto the team. Best wishes, Team THIX.

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product - really does work - highly recommend!

22 de diciembre de 2023
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Respuesta de THIX Hair

Thanks for taking the time to review, great to hear how much you're loving THIX!

Valorada con 5 estrellas sobre 5

I will buy it again

First of all, hats off to Sam in customer services. He (or she(?), sorry Sam, only communicated via email so not sure) went above and beyond when I had issues with a courier struggling to locate my address. Sam is a true credit to the company (THIX should pay him or her(?) more!).
As for the product, we're advised to use the product for three months to see the full benefit but I can already see improvement in the condition of my hair after only two weeks so I look forward to being three months in for even better results.
Yes THIX is a little bit more expensive compared to other brands but I believe you get what you pay for in this case.
Try it yourself, you'll be pleased you did.

1 de diciembre de 2023
Opinión espontánea
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Respuesta de THIX Hair

Thanks for your kind review. Glad to hear you are loving THIX.

Valorada con 5 estrellas sobre 5

Awesome Shampoo & Conditioner

Have had a few bottles of both the shampoo and conditioner and love them, they smell great and sobfar do seem to be improving my hair strength and quality. Will definitely keep using.

10 de noviembre de 2023
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Respuesta de THIX Hair

Thanks for your review and repeat purchases Christopher.

Valorada con 5 estrellas sobre 5

It was so good I ordered again

This is my second order because I loved using this shampoo and conditioner. They smell lovely and after using it for a few months I have defintely noticed that my hair is thicker and less hairloss. I have curly hair and it still leaves my curls looking great.

29 de noviembre de 2023
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Respuesta de THIX Hair

Thanks for the review Rachel - we're big fans of the curls! Glad to hear they are looking great.

Valorada con 5 estrellas sobre 5

Very pleased with the ease of ordering

Very pleased with the ease of ordering, the promptness of delivery and most importantly the products themselves

28 de noviembre de 2023
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Respuesta de THIX Hair

Thanks for review of order, delivery and products John. We're very pleased with your review :)

Valorada con 5 estrellas sobre 5

A nice product

The first time I ordered I didn't think I needed the pump for the conditioner so took it out of my basket. That was a mistake which THIX rectified quickly. The conditioner is VERY thick so get the pump! Both the shampoo and conditioner work well together. Not overly scented, which I like, and get the job done. I cannot state that my hair is thicker or growing faster yet, but if it helps me keep my current hair, that is good enough for me.

30 de octubre de 2023
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Respuesta de THIX Hair

Hello Charles, thanks for your review. Every conditioner comes with a pump as it's super thick and nourishing. Glad to hear you are happy and enjoying THIX!

Valorada con 2 estrellas sobre 5

My hair doesn't feel nourished or soft

My hair doesn't feel nourished or soft. Thought it would make my hair feel thicker and soft but it hasn't. also the pump seems to get clogged up most days. Bit disappointing considering the cost, does smell great though.

27 de octubre de 2023
Logotipo de THIX Hair

Respuesta de THIX Hair

Hello Jonathan, sorry to read about your issue with a faulty pump. The pumps are normally very free flowing so have put a replacement in the post for you. Sure this will resolve the problem. We recommend three months use to see the benefits of THIX, but most people see good results after the first month of thicker, fuller hair. Please drop us a line at hello@thixhair.com so we can help further.

UPDATE Dec 29, 2023:
We have sent you a replacement pump and reached out to you directly to see if we can help further. We are yet to hear back, but if you have any problems in the future please do contact us at hello@thixhair.com - we would be very happy to help.
Best wishes, THIX Team.

Valorada con 5 estrellas sobre 5

Great service

Great service. Rectified a delivery issue without hesitation. Great product

6 de noviembre de 2023
Logotipo de THIX Hair

Respuesta de THIX Hair

Thanks for taking the time to review Peter. 🙏 Glad to hear you like the product!

Valorada con 5 estrellas sobre 5

Great product, exceptional customer service from Sam

I ordered the hair care routine as a gift for my mum birthday, my order arrived it was incorrect, I contacted the customer service and Sam dealt with me via email. Well just WOW to say Sam went above and beyond for me would be underrated. Sam rectified my order with rapid response in time for my mums birthday and even put a little birthday note in for my mum. Also I was extra grateful as I got extra for my trouble.

I have been using this treatment for the last two months and it has massively improved my hair and it is so much more healthier and i it sets naturally so much better I don’t have to straighten it.

Hence why my mum wanted some for her birthday. Thanks Sam and thanks Thix x

10 de noviembre de 2023
Opinión espontánea
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Respuesta de THIX Hair

Thanks so much for your lovely review Rosie. Glad to hear you are loving the product. And Happy Birthday to your Mum!

Valorada con 5 estrellas sobre 5

I bought the shampoo and conditioner

Cool looking brand and good quality product. It also lasts a long time!

4 de noviembre de 2023
Opinión espontánea
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Respuesta de THIX Hair

Great to hear you love the brand and product. 💚 And yes, THIX goes a long way :)

Valorada con 5 estrellas sobre 5

Does what it says on the tin !!

After a week using all the products as per instructions my hair which was thinning and very flyaway is now a lot thicker healthier and the brush slides through the hair with no tangles . Will continue as very happy so far with product and customer service 😊

20 de octubre de 2023
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Respuesta de THIX Hair

Thanks for taking the time to review THIX Peter. Happy hair days!

Valorada con 5 estrellas sobre 5

The shampoo and conditioner was…

The shampoo and conditioner was excellent quality.I have been using the products for around 6 weeks so not long enough to tell have they had the desired effect but have subscribed to Thix and will continue to use based on the overall quality of the shampoo and conditioner.The styling paste included in the package i received is also great quality and my go to now best used on slightly damp hair.

8 de septiembre de 2023
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Respuesta de THIX Hair

Thanks for the review Barry. Glad to hear you are loving the THIX product quality.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service after Yodel delivery failure

26 de septiembre de 2023
Logotipo de THIX Hair

Respuesta de THIX Hair

Thanks for your kind review Andrew, glad to hear everything was resolved with the delivery and you can now enjoy THIX!

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, great product

3 de septiembre de 2023
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Respuesta de THIX Hair

Quick review, great customer. 😉

Valorada con 5 estrellas sobre 5

Waiting for my first products

Waiting for my first products, wish I ordered all 3 at the same time as it would’ve been cheaper

8 de septiembre de 2023
Opinión espontánea
Logotipo de THIX Hair

Respuesta de THIX Hair

Hello Craig, we dropped you a message to combine all the products you ordered separately over the past few days into one order for ease and value. Drop us a line at hello@thixhair.com to let us know how you get on. Best wishes, THIX.

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