Thomas & George Opiniones 90

Bought 2 watches. Delivery was pretty quick. Unfortunately one of the watches came damaged. I've tried several times to contact them via email but I've had nothing back. Guess the old saying but cheap buy twice really does apply.
Other watch is fine. Hence the 2 stars and not 1. Shame the customer service is so poor.

Terrible. The watch arrived broken. I’ve emailed 3 times and no response.

I ve got to say these watches by Thomas abd George are just amazing, the build quality is fantastic feels and looks like a very expensive watch, I ordered 4 in total as couldn't make my mind up so glad i did. Easy to navigate the website and delivered next day such speedy delivery and kept me informed all the way I'm a very happy chappy

Lost my Order
Eventually watch came
Not what I ordered
Poor quality

best 50 beans i ever did spend
the watches/bracletes bought have arrived quick time and the quality is unreal....keep up the good work lad 5⭐️ all day long

I previously raised a concern about receiving only one watch from my order of two. I’m happy to update that I have now received the second watch.

Thank you for resolving the issue.

Ive ordered two watches (not received on time stated) must apologise for the first review one star given, i need to change this, Jamie thankyou for your help and texting me with updates along the way,I received both watches today and im very pleased with them...in time for birthday, it took time but im happy with resuultsso now tgey aare five star well done jamie

Absolute liars! Bought a Skeleton watch for my son at Christmas my son was over the moon with it unfortunately within a week internal part fell off and watch stopped working. Contacted Thomas and George was willing to accept a replacement but despite them agreeing to that, email after email with excuse after excuse 2 months later no replacement or refund received, £60 out of pocket and one very upset son. Despicable service!! Update after T &G reply, The watch was not smashed! A part had fallen off inside, I have the video proof, watch was still in stock when replacement was promised!

Absolutely over the moon with this watch. The quality is exceptional — solid, beautifully finished, and feels far more premium than I expected. You can tell real attention has gone into the craftsmanship. What made the experience even better was the customer service. A brilliant product backed by even better service.
Highly recommend.

Love this brand. Reliable, good quality and great collection. Recommend for menswear accessories. Clever and stylish watch designs

Great watch fantastic service my go to place now for watches

I have been extremely impressed with the quality of the watch, as an avid watch collector I am always looking for well priced, quality watches and this watch didn't disappoint, so much so I ordered a second watch. Great service too, I received the watch 2 days after ordering. Highly recommended.

Bought 2 watches now(Tokyo Black and Kingston Blue) awesome watches and look way more expensive than they are, get positive comments off people asking me where I got them from. Will be buying more watches within the next few weeks. Highly recommend. A*****

I've bought two time pieces from Thomas and George now and both are premium quality pieces. I actually got the second one on sale. Delivery came through by DPD and I was updated all the way through. I'm planning on buying a third one for my birthday. Would definitely recommend.

Great looking quality products I have some watches and sunglasses.

I bought a watch, a pair of sunglasses, and a bracelet from Thomas & George, and I was genuinely surprised by the quality. Everything feels premium, looks great, and exceeded my expectations. I’m really impressed and definitely recommend them!

The quality of the watch for the price is incredible. The timeliness of delivery is very good also. I have purchased a number of watches and am very pleased with all of them. I would thorough recommend Thomas and George.

Avoid!!!! Bought a watch, when it arrived it looked nothing like the picture on the website. The one on the website had lots of detail on the face and exposed cogs. The one I received was just a plain, cheap looking face. Contacted them and was told they would send out the correct one the next day. Never received the new watch and are now ignoring all of my communication

Fantastic service
Ordered a watch from a new range being advertised and was delivered within 2 days. Well packaged and product is extremely impressive. Lots of bang for your buck. Will order again soon when my wife allows me 😂

Started off well got my watch then a few weeks later had an issue . I have contacted live chat ,email and Facebook messenger and no one has replied to me to sort out my issue of taking the watch back. Wouldn’t recommend on this basis.

*** No one has tried to get back to me complete lies 🤣 no emails no messages on Facebook or Tik tok. I’ve chucked it in the bin now best place for it . ***