Ticketbox.mu Opiniones 

539
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We booked our honeymoon stay at Le Géran Hotel through Ticketbox, and it was truly an unforgettable experience. Our stay was absolutely amazing. A special and enormous thank you to Mr. Ajay and Nus... Ver más

Valorada con 5 estrellas sobre 5

Its been years already since ive been dOing all my hotel bOokings via ticket bOx. I wanted to give a special shout-out to this genius lady (MRS RESHMA). This lady is for real very professional and f... Ver más

Valorada con 5 estrellas sobre 5

I was given a quick, smooth and efficient service by Ms. Reshma from Ticketbox.mu. Reshma was of great help and made sure that I get a pleasant stay at Maritime resorts by requesting for nice room at... Ver más

Valorada con 5 estrellas sobre 5

Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. Vendedor de entradas para eventos
  3. Buscador de vuelos
  4. Hotel

Escrito por la empresa

Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.

Best booking platform

We are ready to give you a dedicated and best service.

Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.

Información de contacto

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4,6

Excelente

TrustScore: 4.5 sobre 5

539 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,6

Todas las opiniones

(539)

108 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The Rishab concert was the worst ever…

The Rishab concert was the worst ever one organized in mauritius, this organisation only cares about profit and will consistently disappoint you. It was so bad so much so that the performer himself called them out, no chairs available, chaotic, amateur , garbage organizers.

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star

ZOT VOLER ⭐️⭐️⭐️⭐️⭐️5 Star
The tickets were purchased for a Halloween party scheduled on 30/10/2025.
On 14thor 21st September, I bought 4 Early Bird tickets after seeing the organiser’s advertisement stating that there were “only 10 tickets left”.
This information was false and misleading, as the event did not proceed as presented and a refund was promised but never processed.
Despite several follow-ups, Ticketbox.mu has failed to refund me for over 4 months.

21 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Almost instant interaction with the team

The response from the team was super quick,booking was hassle free,reshma was extremely helpful with processing payment and so happy that we managed to book what we wanted for the preferred date,will.book again through ticketbox.

12 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Reshma has been very nice and professional, with quick responses throughout the hotel booking process. Excellent service, keep it up Reshma & Ticketbox.mu!

5 de febrero de 2026
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience. Purchased tickets for a cancelled Halloween event in October. Despite being promised a refund within a month, it is now January 2026and I have received nothing. I’ve called multiple times and been given empty promises of callbacks that never happen. Save your money and buy elsewhere. Unreliable and poor customer support.

30 de octubre de 2025
Opinión espontánea
Logotipo de Ticketbox.mu

Respuesta de Ticketbox.mu

Dear Heshwinee,
We apologies for the inconvenience. We explained to you that the process for refund requires a procedure to follow, and we require authorisation of the organiser to proceed for a refund. We only act as intermediate. However out of goodwill your refund was processed as soon as you raised phone calls with us. When events are cancelled or postpone, we require to process batch refund instead of one by one which takes us more time to process. We understood however your urgency, and we processed your refund. We hope you have well received your refund back to your bank account.

Valorada con 5 estrellas sobre 5

I wanted to give a special shout-out to NUSHRAAT

I wanted to give a special shout-out to [ NUSHRAAT FROM TicketBox.MU ]. Hat off 🫡

She consistently go above and beyond to sort out my bookings, making it stress-free. Her dedication to customer service is unmatched🏨

I really appreciate how you always make booking so easy and seamless for me. 🤍Your efficiency is incredible🩷
Thank you for always being so proactive and helpful with my booking , you're a lifesaver🌴🌊
I'm consistently impressed by your professionalism and how you handle my requests, even last-minute changes☺️☺️
Your attention to detail and quick responses make all the difference. It's great knowing I can always count on you❤️

5 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not satisfied

Not satisfied
Not providing correct information for booking
Not professional

1 de enero de 2026
Logotipo de Ticketbox.mu

Respuesta de Ticketbox.mu

We appreciate your comment. The hotel did not accept the booking - they should have informed us prior to not allowing the date open which they did not. We apologise for the inconveniences.

Valorada con 5 estrellas sobre 5

Last minute booking - full support

I made a booking on the same day and got full support and communication from the ticketbox team. They took care of everything despite the last minute arrangement. Absolutely recommend using their services. Thank you to Reshma for doing her best.

16 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made a flight booking to Dubai with…

I made a flight booking to Dubai with Reshma.
She's very professional, always willing to help, she made sure I got the flight I wanted despite some difficulties faced earlier, she stayed to help me from 7 pm to 11 pm on a FRIDAY NIGHT
I'm super grateful to have had her to assist me

12 de diciembre de 2025
Opinión espontánea

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