Ticketbox.mu Opiniones 

539
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We booked our honeymoon stay at Le Géran Hotel through Ticketbox, and it was truly an unforgettable experience. Our stay was absolutely amazing. A special and enormous thank you to Mr. Ajay and Nus... Ver más

Valorada con 5 estrellas sobre 5

Its been years already since ive been dOing all my hotel bOokings via ticket bOx. I wanted to give a special shout-out to this genius lady (MRS RESHMA). This lady is for real very professional and f... Ver más

Valorada con 5 estrellas sobre 5

I was given a quick, smooth and efficient service by Ms. Reshma from Ticketbox.mu. Reshma was of great help and made sure that I get a pleasant stay at Maritime resorts by requesting for nice room at... Ver más

Valorada con 5 estrellas sobre 5

Every single time, I've always have good customer services with the team. This time, had another amazing personalised customer service with Mr Chundun, who has helped in booking for day packages. Ve... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. Vendedor de entradas para eventos
  3. Buscador de vuelos
  4. Hotel

Escrito por la empresa

Ticketbox.mu is Mauritius’ leading digital booking and ticketing platform, connecting travelers and event-goers to local and international experiences in one seamless ecosystem. From flights, hotels, and travel leisure services to events, sports, and concerts, Ticketbox.mu delivers secure, dynamic, and innovative online booking solutions designed to elevate the Mauritian outbound and hospitality market. Beyond bookings, Ticketbox.mu is committed to innovation and value creation. From non-expiring rechargeable gift cards to large-scale promotional partnerships—including the biggest booking and hospitality lottery campaign ever launched in Mauritius—we consistently push boundaries to redefine digital commerce in the travel and leisure industry. Proudly Mauritian, Ticketbox.mu plays an active role in advancing the country’s digital transformation and e-commerce evolution, while positioning itself as the largest outbound travel and leisure platform for the Mauritian market. At our core, we believe in building long-term partnerships, delivering exceptional customer journeys, and growing together—locally, regionally, and globally. Ticketbox.mu — Your gateway to seamless booking, unforgettable experiences, and limitless possibilities.

Best booking platform

We are ready to give you a dedicated and best service.

Booking via Ticketbox.mu is your the start of your experience whether you are booking a vacation or any other services.

Información de contacto

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4,6

Excelente

TrustScore: 4.5 sobre 5

539 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,6

Todas las opiniones

(539)

108 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Cheers to Ms. Nusraat

A special thanks goes to Ms.Nusraat for her dedication, patience & valuable advices.She did her level best to meet our requirement & we are very much thankful for it. Keep up with the good work.

Cheers
Archana

4 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Highly Disappointed with Ticketbox!

We booked five VVIP tickets (Seats D38 to D42) for the Hansraj concert on 03/03/25, expecting a seamless experience. However, upon arrival, we found that our seats were already occupied—and to our shock, multiple people had the same seat numbers as us! After waiting 20–25 minutes for them to sort this mess out, we were forced to sit separately, which was not what we paid for. The seating arrangement was also completely off, with chairs placed at an awkward angle instead of facing the stage.

The worst part? The staff’s attitude. Instead of genuinely solving the issue, the person in charge rudely told us we could either sit separately or leave and get a refund. That’s not how you treat customers who paid for a premium experience!

This was our first and last time booking with Ticketbox. We previously used Otayo with zero issues, and now I regret switching organizers. Ticketbox is highly unprofessional and unreliable—I would not recommend them to anyone!

2 de marzo de 2025
Opinión espontánea
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Respuesta de Ticketbox.mu

Dear Customer,
We read your comment. First of all, Ticketbox is not the organiser of this event. We were contracted to sell tickets only. The organiser is responsible to ensuring your seat is available, and they are responsible to having hostesses to guide you to you seat and if your seats were taken - they should have assisted you to getting your seats. The row D was allocated for only Ticketbox to sell.

Otayo and the organiser sold same seats that were not allocated to them. (They are the unprofessional one). It was not our fault. (We have proof of this). Irrespective to this, our team assisted you.

We were contracted to sell tickets and validate tickets at entrance which we did. We are sorry you could not get your seats, but you should send this complaint to the organiser.

Valorada con 5 estrellas sobre 5

Booking(Villa)

I wanted to book a villa, but unfortunately was unable to. The ticketbox.mu team assisted me very quickly and the booking was done in no time. I highly reccomend. Thank you.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5⭐️ for Ms Reshma

Greetings. It was a real pleasure to liaise with Ms Reshma. She is very friendly and performs her duty in a professional manner. She has done her level best to meet my expectations. I am really delighted that she did her best. I am pleased with her service and valuable support.
She gets a 5⭐️ for her dedicated commitment. Kind regards Rajeev

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time booking via TicketBox

This was my first time booking via TicketBox, and I must say it was the smoothest booking experience I've ever had! Everything was seamless. Thanks to Mr Chundun for his assistance.

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you…

Nushrat you did a great job from scratch.
I was looking for a hotel last min and you made it happen .
All went well .
Thank you for very quick respond .

15 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional work

Hello
Recently booked a hotel through ticketbox and my experience was generally posistive.Mr Chundun managed all my reservation swiftly, truely appreciated his professionalism..
Highly recommend Ticketbox.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING EXPERIENCE

The hotel staff was so welcoming. From the tasty food to the activities and the room service, there was much to choose from. We were able to extend our checkout time from 2pm to 6pm without being charged. Could not ask for me. SO WORTH IT.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very reactive

Very reactive, very nice over the phone and helpful.
Thank you for assisting during the process.

5 de febrero de 2025

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