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Ticketek Australia Opiniones 3357

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Very uninspiring , almost boring Especially compared to previous galas a number of years ago What idiot thought it was a good idea to have a play school medley . Would be a good idea to get an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Best musical I've seen! A lovely theatre with comfortable seats to watch a show that held your attention for the entire show. Incredible that such a small cast could deliver that level of entertainmen... Ver más

Valorada con 5 estrellas sobre 5

Huge shout-out to Josh at Ticketek! He successfully moved our Zara Larsson tickets so my daughter and I are now seated together after the venue change. He was professional, followed up as promised, an... Ver más

Valorada con 5 estrellas sobre 5

MJ the Musical was everything I expected! The artists were amazing, the sets dynamic and the music just thumped through your soul... leaving you a little sad because of the history. Using Ticketek is... Ver más

Información sobre la empresa

  1. Vendedor de entradas para eventos

Escrito por la empresa

Ticketek is Australia's leading provider of tickets to the biggest and widest range of great live entertainment across Australia including Music, Theatre, Sports, Exhibitions, Family, Special Events and more.


Información de contacto

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Buy tickets fast, get alerts and share the live experience!

4,5

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Zero Stars - Bad experience

Bad experience, paid for tickets that never came through. Had to go to box office at Adelaide Oval and plead our case to get tickets. Useless service that charges money for no service. Zero stars.

10 de abril de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi Steven, Thanks for your feedback, and I’m sorry to hear about your experience. We understand how frustrating it is to arrive at an event without your tickets and need to resolve it at the box office. That’s not the experience we aim to provide. Your feedback will be shared with the relevant teams.

Valorada con 1 estrellas sobre 5

I had tickets for a show but then I got…

I had tickets for a show but then I got taken to hospital for 3 days with a stroke. Do you think I could get a refund? Bunch oh thieves really

Thanks for offering to review, my reference is 79EACD85

1 de abril de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi Lynne, I’m really sorry to hear about your situation and hope you’re recovering well. Refunds are usually subject to the terms and conditions, but we can review requests in exceptional circumstances such as medical emergencies. Please advise your request reference number so we can look into this for you?

Valorada con 1 estrellas sobre 5

Shame on you ticketek

I'm never going through ticketek ever again, lined up at the wu tang concert at qudos arena and thought I'd check emails whilst in line as we were hearing half the members wouldn't be there. They were offering refunds due to this but when your in line and have spemt money getting to the venue and purchased new clothes and what to to attend what are you supposed to do..we still went in and left after seeing the supporting act. On top of that everything was delayed aswell. Shame on them for sendi g late emails out to everyone. Spent $600 on 3 tickets to see bliss n esso and .mistah c

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trouble free email change

Josh from Customer Solutions is a legend. I'm closing down an e ail service and thought I'd have to shut my account down but after supplying proof of access it was an easy change of email address. Thank You 🫡

31 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous Experience At The Wu-Tang Concert

Went to see Wu-Tang. It was advertised as all members being there. They weren't, so that was false advertising. Sound quality was garbage. Went out for half an hour to take painkillers for ongoing shoulder injury. Came back in near the end of the concert, and instead of bothering people to get to my seat, I just sat in a vacant seat. Overzealous security guard kicked me out. Overall an atrocity of an experience at QUDOS. Won't be going back in a hurry. Giving one star as I'm unable to give zero.

28 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unauthorized or fine prints authority for big deduction

Very disappointing experience with Ticketek. I authorised a small ballot fee, but was unexpectedly charged $1,360 without clear consent or explanation. There was no transparency, no proper notification, and no visible details in my account.

Customer service has been equally frustrating. Calls go unanswered with only automated messages saying staff are busy, and an email sent a week ago has received no response.

This level of service and billing practice is completely unacceptable. Proceed with caution.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Outcome!

So quick, simple to use, Shan was very helpful and able to assist without any issues! Very grateful!

23 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No tickets received

No tickets received . Venue map appeared only after payment payment taken. Form does include PayPal as a method of payment tho that was how payment made Contact ignored so no tickets no refund horrible inaccessible seats allocated (I use walking aid )!

12 de marzo de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi Lynn, We’re sorry to hear about your experience. If you require assistance with your transaction, could you please provide your request reference number so we can look into this for you?

Valorada con 5 estrellas sobre 5

Quick and easy to buy tickets

Quick and easy to buy tickets, my husband bought us pink tickets for our anniversary through Ticketek and it was so simple! The front seats were a bit out of our price range but I'm happy were we were. Will definitely continue to use Ticketek when buying tickets for anything!

1 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish Ticketek surcharge

forced to pay a Ticketek surcharge for rubbish standing room tix - i a game that was 25000 of a sellout

13 de marzo de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi Paul, We’re sorry to hear you’re unhappy with your purchase.
Ticket prices and any applicable fees, including fees, are set by the promoter and are disclosed at the time of purchase prior to checkout. Standing room allocations and pricing are also determined by the promoter. If you have any questions about your specific order, please reach out with your request reference number and we can look into it further for you.

Valorada con 4 estrellas sobre 5

MJ the Musical

Purchasing processing was easy and smooth.
The musical was definitely a "must do" for MJ's fans.
Ilario definitely aced the legendary MJ jump!

26 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The Linkin Park concert gets cancelled…

The Linkin Park concert gets cancelled and you send an email out with the header. "We hope u enjoyed Linkin Park".
You can take my money straight away but it can take up to 15 days to refund me...what a joke

14 de marzo de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi Darren, If you still require assistance with your refund, could you please provide your request reference number so we can look into this for you?

Valorada con 3 estrellas sobre 5

Very uninspiring

Very uninspiring , almost boring
Especially compared to previous galas a number of years ago
What idiot thought it was a good idea to have a play school medley .
Would be a good idea to get an act like Himan Nature who perform many top hit numbers of the relevant age group and also came up in the nsw public education system and School Spectau and the NSW Arts unit
Certainly glad the concert was. Free because it wasn’t worth buying a ticket

11 de marzo de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi there, Thank you for your feedback. We’re sorry to hear the event didn’t meet your expectations. Programming and performance choices are determined by the event organisers, and we appreciate you taking the time to share your thoughts. We suggest reaching out to them to provide your feedback.

Valorada con 5 estrellas sobre 5

Amazing customer service - Josh

Huge shout-out to Josh at Ticketek! He successfully moved our Zara Larsson tickets so my daughter and I are now seated together after the venue change. He was professional, followed up as promised, and made the whole process stress-free. I’m so glad we don't have to sit on opposite sides of the venue anymore. Thanks, Josh!

11 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still haven’t received a reply or…

Still haven’t received a reply or refund due to our tickets for Michael Jackson show, and no help from staff whatsoever so ever!! $280 down the drain absolute disgrace
Our Enquiry number is 4187786

25 de febrero de 2026
Opinión espontánea
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Respuesta de Ticketek Australia

Hi Colleen,

We’re sorry to hear about your frustration.
Our team has responded to the enquiry regarding the Michael Jackson show tickets under Enquiry #4187786. It’s possible the reply may have gone to your spam/junk folder, so please check there just in case.
If you’re still unable to locate our response, please send us a direct message and we’ll be happy to resend the details and assist you further.
Thanks for your patience while we work to resolve this for you.

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