Tiedex provided us with great services. The company willing to go extra steps in helping to get shipping rate for our comparison. Very fast in arranging shipping for us. They even provided us with pac... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The dryier came scratched and Tiedex held the transport company responsible. They gave me, in principle, the only option of returning it, with me paying the expense. I refused, so, after several email... Ver más
We ordered a large garden shed from TieDex, and it arrived exactly when they said it would. The delivery came on a big truck due to the size, and the driver was very professional, helping us check eve... Ver más
La empresa ha respondido
The Rangemaster Pro 110 is a great cooker when it’s up and running. It cooks brilliantly, has plenty of space, and looks fantastic in the kitchen. Any issues we’ve had are being dealt with, and the su... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de aparatos electrodomésticos
- Tienda de electrodomésticos
- Tienda de informática
- Vivero
- Tienda de mobiliario para jardín
- Tienda de mobiliario para oficinas
Escrito por la empresa
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Información de contacto
124 CITY ROAD LONDON , EC1V 2NX, LONDON , Reino Unido
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
3,8
Muy bueno
261 opiniones
Ha contestado el 83% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Goods arrived when told they would…
Goods arrived when told they would arrive boxed and in good condition excellent service no complaints
7 de julio de 2022
Great communication around the delivery…
Great communication around the delivery process including rescheduling to suit my availability. The delivery driver was a friendly guy, but it's a heavy box so I needed to help him unload it, however, this was expected having read other reviews. Product was received today, but not opened yet so my review is just for the company and not the product.
5 de julio de 2022
Everything worked really fine!!
Everything worked really fine!!! We got ours from GB.. shipped to EU.. Yes the custom was higher than we thought, but the price and the delivery and the service was great!!! Thanx from Germany!!!
4 de julio de 2022
Pelican kayak
Ordered canoe and was missing bungs. Tiedex was super quick to respond and send out missing parts
4 de julio de 2022
Respuesta de TIEDEX LIMITED
HI, we are sorry for the delay, normally we will dispatch within 14 working days excluding weekends and bank holidays, now only 2 weeks still one week to go,
product
Pelican™ Rustler 10ft (305 cm) 1 Person 100X Sit-On Kayak with Paddle
SKU: 664411074
logistic company
kinetic logistics
you can track
https://portal.kineticlogistics.co.uk/check_delivery
tracking id: 688818
and your postcode
carriers already collected from depo and now planning stage for delivery, following tracking massage on the carrier's website
''Dear Michael, we have collected your order from the retailer and it is now at our Oxfordshire depot. Your order is in the delivery planning stage, with no date or time available yet, however as soon as we have completed the planning for your area, we will text/email you immediately with the confirmed date & 3hr time slot. Please note that if we have not yet made contact with you, then no date or time is available yet.''
thanks
review@tiedex.co.uk
My first two emails were not answered
My first two emails were not answered.
My third email response was "its difficult to do that" and my third email was ignored.
There was no confirmation of order.
Fast delivery
16 de junio de 2022
Respuesta de TIEDEX LIMITED
HI
Reference confirmed product delivered to New Zealand dispatched from the UK, Courier FedEx Priority Express,
Order confirmation Send as soon as the Order is completed Online, We have requested to resend your order confirmation manually, We Can confirm Order confirmation and the Invoice Email has been sent
Have a great day
Thanks
review@tiedex.co.uk
I placed an order for Lifetime 7ft x…
I placed an order for Lifetime 7ft x 12ft (2.1 x 3.6m) Outdoor Storage Shed with Windows - Model 60282 × 1 on 18/03/22. However, I received Damaged parts (Skylights) and requested for replacement.
Following the delivery of the shed , I assembled it and It took several weeks of chasing for replacement of the damaged parts (skylights) to complete the assembly.
After weeks of chasing up, the courier delivered yet another damaged skylight to me. The most frustrating part was the TIEDEX customer service representative dealing with the issue was ignoring and avoiding to take my calls and overall it's absolutely appalling customer service and I will never recommend/use the service or purchase anything in future from this site TIEDEX LIMITED due to my horrible experience. Till date I received NO apology for the distress and the appalling service.
7 de junio de 2022
Respuesta de TIEDEX LIMITED
HI
we are sorry for your inconvenient,
All lifetime products manufactured in the united states and distribute worldwide
All the lifetime parts come from the United States, there are no local branches to supply parts in the UK
most of the parts come from the united states, we keep them in the UK completed product only but we don't keep any parts in the UK, any parts requested from customer
we will pass electronic information to lifetime company, they will deliver it to the customer by express courier from the united states,
in your case, the first time they sent parts and damaged in transit
and the second time they supplied gain and delivered successfully without any damage
so that's why I delayed
thanks
review@tiedex.co.uk
Happy with hut.
6 de junio de 2022
You should pay more attention to the…
You should pay more attention to the people you get to assemble your products they’re not all nice people
4 de junio de 2022
Ordered a Shed when out of stock
Ordered a Shed when out of stock. When In stock informed me and arranged delivery. Delivery guys were brilliant and placed boxes in garden, not on the drive. Brilliant service all round - Recommended
TDog
31 de mayo de 2022
Opinión espontánea
Still waiting for the delivery
Still waiting for the delivery. Such poor service. Just hope the goods finally arrive.
30 de mayo de 2022
Respuesta de TIEDEX LIMITED
Hi, we are really sorry, we got the following information from Kinetic Logistics, Delivery Company **Dear Customer, we attempted delivery on 27-05-2022, unfortunately, the delivery failed due to 'Customer, not at home. Once we receive your goods back, we will make contact with you again to plan an alternative delivery. Please note that it is not possible to give a new delivery date or time at this point.**
https://portal.kineticlogistics.co.uk/check_delivery
https://uk.trustpilot.com/review/www.kineticlogistics.co.uk
PO ORDER no 681504, AND YOUR POSTCODE,
Thanks
Awesome
Awesome, except for the customs/import taxes..... but I love my outdoor seating set
30 de mayo de 2022
Brilliant company
Brilliant company. Any questions i had by email were answered very quickly and efficiently. Would definitely use this company again.
30 de mayo de 2022
Excellent service
Excellent service- item was delivered in two days. Price was lower than competitors. Would recommend.
30 de mayo de 2022
Everything went well with my…
Everything went well with my transaction when I used Tiedex to ship an item to Northern Ireland,
Other companies I tried were not interested in shipping to here
29 de mayo de 2022
Great customer service as we had a mix…
Great customer service as we had a mix up with the wrong boxes being sent more than happy to resolve the issue and great prompt communication.
29 de mayo de 2022
Opinión espontánea
Delivered super quickly and as…
Delivered super quickly and as described.
29 de mayo de 2022
Opinión espontánea
Excellent
Very easy site and delivered when said. The chair was excellently protected and the delivery men were polite and helpful. I would definitely buy from this site again.
Excellent chair, material and cheapest price around. Very happy with my purchase.
12 de mayo de 2022
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.