Found some perfect sized oak offcuts already planed for a small project, very reasonably priced. I’ve bought a fair bit of timber from Timbersource over the years which has always been excellent quali... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Above & beyond help & service with a smile from all at your front desk This reflects on your business itself as these people are the first faces we see upon arrival Kevin graves Director NCK... Ver más
La empresa ha respondido
A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Ver más
La empresa ha respondido
Timbersource have extensive knowledge. They go above and beyond to source the material you need. They provide a very efficient delivery service and are a great team to chat to. I would highly recommen... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Información de contacto
Quarry Way, BA4 4RN, Waterlip, Reino Unido
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
I am pleased with getting timber cut to…
I am pleased with getting timber cut to my measurements for a special project at a reasonable price. It was delivered within a few days.
7 de noviembre de 2025
Respuesta de Timbersource
Thank you for the wonderful review! We love being part of a 'special project' and are so glad the timber was cut exactly to your measurements. We know how important precision is for those unique builds, and we’re happy we could get it to your door in just a few days. We’d love to see how the project turns out! Best of luck with the rest of the build
very helpful and good product
31 de julio de 2025
Respuesta de Timbersource
Thank you for the 5-star review! We’re so glad you found our team helpful and that you're happy with the quality of your timber. We look forward to seeing you again for your next project!
Respuesta de Timbersource
Thanks so much for the feedback! Speed and quality are what we aim for, so we’re glad we hit the mark for you. It's great to know the packaging kept everything secure. We really appreciate the support—see you next time!
Carpenter, great boards.
New Carpenter here, i needed high quality poplar wood for shutter in my house.
Fantastic quality, 90-95% straight unblemished wood, perfectly cut, good corners, well packaged.
Cons: wasn't sure of delivery times until the product was on its way, I need 8 perfectly straight boards out of 20 delivered in 3 packs, 1st pack of 6 I only had 1 perfectly straight board.
Projects going very well and I'd be happy to order poplar from these people again.
Excellent product, a seasoned Carpenter might not blink at slightly curved panels.
27 de octubre de 2025
Respuesta de Timbersource
Welcome to the trade! We’re delighted to be part of your first steps as a carpenter and thrilled that your shutter project is going so well. Thank you for the detailed feedback on our Poplar; we’re glad the quality and precision cuts met your high standards.
We also appreciate your honesty regarding the delivery updates and the natural variation in the first pack. As you mentioned, timber is a natural product, but we always strive for perfection. We’re currently looking at ways to sharpen our delivery notifications so our customers have more visibility. We’re glad the overall batch did the trick, and we look forward to supplying your next project!
Good timber, the delivery can be improved
No complaints about the timber and the cutting - all arrived as described, well wrapped and accurately sized. But the delivery company compromises the service. They give you a fixed delivery window of early morning to late afternoon and it's not possible to reschedule or to get a more precise time, even on the day, so you end up spending a whole day at home waiting for the delivery.
27 de octubre de 2025
Respuesta de Timbersource
Thank you for the feedback regarding the quality and accuracy of your timber; we're glad to hear our workshop team hit the mark. However, we are very sorry for the frustration caused by the delivery window. We understand that waiting in all day is a significant inconvenience. We use external couriers for our deliveries, but we know their service reflects on us. We are sharing your feedback with our delivery partners to see how we can provide more precise tracking for our customers in the future. We appreciate your patience and hope to serve you again soon
Respuesta de Timbersource
Thanks for the 5-star feedback! It’s great to know we hit the mark on both value and speed. We appreciate your support and hope to see you back for your next project soon
Respuesta de Timbersource
Thank you for the review! We’re glad to hear that everything from the order accuracy to the delivery was spot on. Providing a seamless experience is exactly what we aim for. We look forward to your next order
Great service
8 de octubre de 2025
Respuesta de Timbersource
Thank you so much! We’re thrilled to hear you enjoyed our service. We hope to see you again for your next project soon!
Good friendly service and quick delivery
8 de octubre de 2025
Respuesta de Timbersource
Thank you for the 5-star review! We’re so glad you enjoyed our service and that your order arrived quickly. Our team takes a lot of pride in being helpful, so it’s great to hear that it made a difference. We hope to see you again soon!
Good for non-standard timbers
Informative, easy to search website
Cost information up-front - easy to compare options
Good availability
Wide range
Nice people
8 de octubre de 2025
Respuesta de Timbersource
Thank you for such a detailed review! We’ve worked hard to make our website a useful tool for comparing costs and options, so it’s great to hear that it made your search easier. We’re also glad you found our range of non-standard timbers and overall availability to your liking. Most importantly, thank you for the shout-out to our team—being 'nice people' is just as important to us as being wood experts! We look forward to helping you with your next project
Excellent packaging and very high quality products
I ordered some joined pine board from Timbersource as I couldn't get the particular size I wanted locally. I was a little apprehensive about getting it delivered to me in Scotland because of the chance of getting damaged in transit as it travelled the length of the country. But I needn't have worried. The boards arrived after a few days, and the packaging was extraordinary, with every edge of every board protected with strong cardboard angles, multiple layers of strong plastic wrap and more cardboard in between the layers. It was so well protected I would think it would survive even the most careless of couriers.
Once I had unpacked it all and left it to acclimatise, I checked it out thoroughly. Not a single nick on any edge, not a single dent. Every surface was flat, square and really smoothly finished, and the joins were perfect. Also, there were no end-to-end joins on any boards, which was a pleasant surprise especially on 3m long pieces. The difference in all aspects of care and quality compared to similar boards you'd get from typical hardware chains is huge - it's like night and day.
Thank you!
20 de septiembre de 2025
Opinión espontánea
Respuesta de Timbersource
Thank you so much for taking the time to share your experience! We completely understand the apprehension of shipping timber from Somerset all the way to Scotland, but we’re thrilled that our 'extraordinary' packaging gave you peace of mind. We treat our timber like the premium product it is, so hearing that it arrived without a single nick or dent is exactly what we strive for.
We’re especially glad you noticed the lack of end-to-end joins on those 3m pieces; we believe that visual and structural integrity makes all the difference. It’s wonderful to hear that the quality felt like 'night and day' compared to the high-street chains. Enjoy your project, and we look forward to making the trip to Scotland for you again soon!
Timber Source were very helpful and…
Timber Source were very helpful and sorted out delivery promptly, efficiently and effectively.
29 de septiembre de 2025
Opinión espontánea
Respuesta de Timbersource
Thank you for the wonderful review! We are so pleased to hear that our team was able to help and that your delivery was handled promptly and efficiently. We strive to make the process as effective as possible for our customers, so your feedback is greatly appreciated. We look forward to working with you again!
Quick delivery
Quick delivery. The wood was beautifully finished and straight.
5 de septiembre de 2025
Respuesta de Timbersource
Thank you for the fantastic review! We’re so glad to hear that the timber arrived quickly and met your expectations for quality. Our workshop team takes great pride in ensuring every piece is beautifully finished and, most importantly, straight and true. We appreciate your support and look forward to helping with your next project!
I was allowed to go in and select the…
I was allowed to go in and select the timber that I wanted
5 de septiembre de 2025
Respuesta de Timbersource
Thank you for the review! We know that for many projects, being able to see and feel the grain for yourself makes all the difference. We’re always happy to let our customers head into the yard and hand-select the pieces that are just right for them. We hope you enjoyed the visit and look forward to seeing you again soon!
Quality great - delivery not so.
Quality of product was exactly what I wanted.
Product was well packaged.
Quality of courier service left much to be desired
5 de septiembre de 2025
Respuesta de Timbersource
Thank you for your feedback. We’re glad to hear the timber was exactly what you were looking for and that our packaging stood up to the task. However, we are very sorry to hear that the courier service didn't meet those same high standards. We know that the delivery is the final, crucial step in your experience with us. We are currently reviewing our courier partnerships based on feedback like yours to ensure our delivery service matches the quality of our wood. We appreciate your patience and your support.
The perfect timber for the job l
The timber I was allowed to select was perfect for the application.
28 de agosto de 2025
Respuesta de Timbersource
Thanks for the 5-star feedback! We believe in a hands-on approach, so we’re glad you were able to pick out exactly what you needed from our stock. We appreciate the support and can't wait to see what you create with it!
Very prompt delivery
Very prompt delivery. Good communication. Two lovely pieces of maple. I would definitely use Timbersource again.
1 de septiembre de 2025
Respuesta de Timbersource
We really appreciate the feedback! Hearing that you would 'definitely use Timbersource again' is the best compliment we could receive. We take a lot of pride in our stock selection and our delivery process, so we're thrilled you had such a smooth experience from start to finish. Enjoy working with that Maple!
Staff were very friendly and helpful
Staff were very friendly and helpful, and the product delivered was high quality, exceeding expectations.
1 de septiembre de 2025
Respuesta de Timbersource
We really appreciate the 5-star feedback! Our goal is always to provide high-quality products backed by friendly, expert advice. Knowing that we exceeded your expectations means a lot to the whole team here at Timbersource. Thank you for your support, and we hope to see you again soon
Respuesta de Timbersource
Thanks for the feedback! We’re delighted to hear that you found our service efficient. We aim to make every order as smooth as possible for our customers. We hope to see you again soon!
"Unsorted" grade timber had large knot which had already fallen out :-(
I purchased a small amount of Scandinavian Redwood. This is advertised as "unsorted" grade but one of the boards I received had a large knot that had fallen out of the edge (I didn't spot this until I started working with the wood).
Despite choosing available "shop" standard sizes, rather than using the custom cutting service, this still (perhaps) took two week to prepare which seemed slow (I had assumed this was a matter of gathering a few standard size boards and telling me to come collect them. I say "perhaps" because the supplier didn't actually contact me to let me know I could come and collect the timber - I had to contact them to ask.
I was quite disappointed to be honest. I had used Timbersource once before (some years ago when they were based in Frome) and was very happy on that occasion.
28 de agosto de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.