Found some perfect sized oak offcuts already planed for a small project, very reasonably priced. I’ve bought a fair bit of timber from Timbersource over the years which has always been excellent quali... Ver más
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Consulta las opiniones de los clientes
Above & beyond help & service with a smile from all at your front desk This reflects on your business itself as these people are the first faces we see upon arrival Kevin graves Director NCK... Ver más
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A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Ver más
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Timbersource have extensive knowledge. They go above and beyond to source the material you need. They provide a very efficient delivery service and are a great team to chat to. I would highly recommen... Ver más
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Información sobre la empresa
Escrito por la empresa
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Información de contacto
Quarry Way, BA4 4RN, Waterlip, Reino Unido
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
What a great company to purchase from
What a great company to purchase from , friendly efficient and great product.
27 de marzo de 2025
Respuesta de Timbersource
Hi Brian, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great quality and customer service.
I had an issue with my order due to poor packaging and shipping, but Katie Brown at Timbersource handled it exceptionally well. She responded quickly, took my concerns seriously, and ensured the problem was resolved without hassle. The quality of the Ash itself is excellent, and I’m very happy with my purchase. Great customer service and great product—highly recommended!
25 de marzo de 2025
Opinión espontánea
Respuesta de Timbersource
HI Kieran, thank you for taking the time to leave a positive review. We’re sorry to hear about the initial packaging and shipping issue which can be frustrating. We pride ourselves on both the quality of our products and our customer service, so we’re very glad to hear Katie was able to resolve it promptly and to your satisfaction. We’re looking forward to working with you again!
Respuesta de Timbersource
Hi Fred, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We're looking forward to working with you again!
Good quality at a reasonable price with…
Good quality at a reasonable price with sensible delivery cost
5 de marzo de 2025
Opinión espontánea
Respuesta de Timbersource
Hi Mark, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Excellent
Excellent. Easy to navigate and order the right timber on the website. I arrived in super quick time - and quality was v good.
27 de febrero de 2025
Respuesta de Timbersource
Hi Simon, thank you for taking the time to give us your feedback. We're glad to hear you found out website very easy to use and you're happy with our service. We are looking forward to working with you again!
Respuesta de Timbersource
Hi MAiiKO, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Good quality timber delivered in good…
Good quality timber delivered in good time
27 de febrero de 2025
Respuesta de Timbersource
Hi Steve, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service and the quality of our products. We are looking forward to working with you again!
Katie very approachable and helpful
Katie very approachable and helpful. Came up with the solution to accomodate our budget , highly recommend
6 de febrero de 2025
Respuesta de Timbersource
Hi there, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Respuesta de Timbersource
Hi Matthew, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again
Good, reliable product and service
Did exactly what they said on the tin. Paid a small premium for prompt action I needed for my project but they delivered. Would use again.
12 de diciembre de 2024
Respuesta de Timbersource
Hi Aaron, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and express delivery service. We are looking forward to working with you again soon
Good service for telephone enquiries…
Good service for telephone enquiries and orders.
Prompt delivery.
Good product.
11 de diciembre de 2024
Respuesta de Timbersource
Hi Denis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We're always happy to answer our customers enquiries and help them choosing the right product for their project. We are looking forward to working with you again
well i needed some wood you supplied it…
well i needed some wood you supplied it great
2 de diciembre de 2024
Respuesta de Timbersource
Hi Dennis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber. We are looking forward to working with you again
Respuesta de Timbersource
Hi Charles, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our customer service. Hopefully, we'll get to work with you again soon!
Respuesta de Timbersource
Hi Helen, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We are looking forward to working with you again!
Wood for furniture - arrived quickly, well packaged but some pieces cupped.
Ordered boards for express delivery. Followed up when didn't arrive and had some small board jointed - ok jointing, I'm guessing not used dominos, just glued up, some v. small gap, that I can live with.
PAR boards though, I'd have expected to be flat - no cupping. Maybe that is unrealistic, not sure if you have to specify that the timber will be used for furniture. Will need to get the plane out.
re: the cupping, not sure if the wood is kiln dried, but will require more work than I expected - which was basically pay for the timber so I could glue up a desk top. Maybe unrealistic, but painful when cupping means wood isn't at a point where I can just glue up right away.
Edit - Just to clarify, I think the above sounds harsher than I intended. The boards were fine, I think the above sounds worse than I intended, it was a fine. It wasn't as if the boards were a semi circle :) It was a few minutes with an electric sander...
11 de diciembre de 2024
Opinión espontánea
Respuesta de Timbersource
Hi Michael, thank you for taking the time to give us your feedback. We're sorry to hear you had issues with some of the boards. Please give the Sales team a call or an email and we'll find a way to rectify this for you.
Fast service…
Pick up my timber less than 24 hours after placing order. When I arrived it was all ready and waiting and exactly what I had asked for. Good quality boards and the Timbersource team helped load it into my vehicle - which wasn’t easy as I had underestimated the length !
6 de diciembre de 2024
Opinión espontánea
Respuesta de Timbersource
Hi David, thank you for taking the time to give us your feedback. We're glad to hear you are happy with the timber and service received when collecting your order. We're looking forward to working with you again soon!
Really helpful and considerate staff
Really helpful and considerate staff. I went there wanting to buy some off cuts for a small project, and was given some free pieces of White Ash and American Oak as they had stopped selling small off cuts. They couldn't have been friendlier.
29 de noviembre de 2024
Opinión espontánea
Respuesta de Timbersource
Hi Charlie, thank you for taking the time to give us your feedback. All our staff do their best to accomodate customer'requests and provide them with a positive experience. We're looking forward to working with you again soon!
Hardwood boards
We ordered a cut version of its standard hardwood boards and they arrived exactly on time, undamaged and cut perfectly correctly. The price was very reasonable. What more can you want? Highly Recommended .
7 de noviembre de 2024
Respuesta de Timbersource
Hello, thank you for taking the time to give us your feedback. We're glad to hear you are happy with the timber and service received. We're looking forward to working with you again soon!
Always very friendly and helpful either…
Always very friendly and helpful either on the phone or in person. I spend a lot of time searching for and buying timber and the project cost calculator on their website is by far the best of any UK timber merchant. Highly recommended.
14 de noviembre de 2024
Respuesta de Timbersource
Hi William, thank you for taking the time to leave us a review. We're so glad you're happy with the customer service received and with our website. We're looking forward to working with you again!
Expected better cutting.
The colour of the wood was just right for making the top of my kitchen table. I was disappointed however that there were gaps between some of the planks when put together. With superior saws, I would have thought this would not happen. I will have to try and put this right before construction.
7 de noviembre de 2024
Respuesta de Timbersource
Hi Pam, thank you for taking the time to give us your feedback. We're sorry to hear that something went wrong with the machining side of the timber as we do pride ourselves on the quality of what we produce. We've got in touch with you privately via email hoping to be able to rectify the issue. If there is anything we can do to help, please get in touch with our Sales Team.
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