The product is great, well made and looks just like the pictures. The sellers checked in during the delivery process to make sure I had received the package. Inside was a lovely hand written message,... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The order is a gift for my wife, and she simply loves it. The earings are really one of a kind, really well-polished and so delicate, with a unique timeless design. Seller has been extremely helpful t... Ver más
La empresa ha respondido
Bespoke Bathing Kitty Pearl Ring The unique design is amazing and the craftman is excellent. It is an exceptional besopke experience. I just have a rough idea and Inti can return out such an amaz... Ver más
La empresa ha respondido
No confirmation of paid order and no info on delivery date esp during Covid period. And it was said if I’m not home during delivery, I need to pay extra for re-delivery. Not sure if order is accepted... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Playful and dainty contemporary fine jewellery, sustainably handcrafted in London.
Información de contacto
Studio 43002, PO Box 6945, W1A 6US, London, Reino Unido
- +44 (0) 7707 329677
- hello@tinicoterie.com
- tinicoterie.com
4,7
Excelente
30 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The necklace is very delicate
The necklace is very delicate. The service is excellent.
24 de octubre de 2024
Respuesta de TINICOTERIE
Hi Eunice,
Thanks for taking time to leave a review! We're so glad you love the delicacy of the necklace and that our service made your experience a positive one. It was a pleasure creating something special for you.
Warmest wishes,
The Tinicoterie Team x
Fantastic service, very patient jeweller, personal and attentive interaction and being treated like a very valid and special customer. I also loved my purchase and it was exactly how I chose to have
Quality service, being listened to and treated with respect.
16 de octubre de 2024
Respuesta de TINICOTERIE
Hi Jacqueline,
Thank you so much for taking the time to leave us a review and for trusting us with your commission. It was a pleasure meeting you at the show, and be able to customize and create the ring exactly as you wanted it.
Knowing that you love the piece and seeing it on your finger was truly priceless.
Very best,
The Tinicoterie Team x
Just great
The product is great, well made and looks just like the pictures. The sellers checked in during the delivery process to make sure I had received the package. Inside was a lovely hand written message, another nice touch and made the product feel more personal.
11 de agosto de 2024
Respuesta de TINICOTERIE
Hi Jack,
Thanks so much for your kind words! Very thrilled to hear that you’re happy with the product and appreciated the personal touches. We’re grateful you took the time to leave such a lovely review and hope to have the pleasure of serving you again in the future.
Take care,
Tinicoterie team x
Phenomenal tailor-made experience
I recently had the pleasure of purchasing a tailor-made proposal ring through this exceptional store. Despite the distance, the communication and collaboration with the store owner were outstanding. They made the effort to understand my vision and preferences through detailed discussions via email or calls.
Throughout the online process, the owner's expertise and creativity were evident as they skillfully incorporated my individual concepts into the ring's design. Their insightful suggestions and ability to translate ideas into reality were truly impressive.
The final result surpassed my expectations. The craftsmanship and attention to detail were impeccable, even without physically visiting the store. The ring perfectly captures our story and showcases our unique personalities. It is a testament to the owner's skill and dedication to their craft.
I am incredibly grateful for the owner's guidance and support throughout the entire online purchasing experience. Their professionalism and commitment to customer satisfaction were exemplary. I highly recommend this online jewellery store to anyone seeking a personalised and exquisite piece.
8 de diciembre de 2023
Respuesta de TINICOTERIE
Hi Twinny,
Thanks so much for taking the time to share your positive experience in great details. Really thrilled to hear that you enjoyed your bespoke journey with us, it’s a really special engagement ring!
Your kind words truly resonate with our passion for crafting one-of-a-kind pieces that tell unique stories. It was a joy collaborating with you and bringing your vision to life. So pleased to hear the final outcome succeeded in capturing your story and exceeded expectations.
We appreciate your trust in our brand — this is what keeps us going everyday 🌈
Very best,
Inti @Tinicoterie
Beautifully crafted pieces and…
Beautifully crafted pieces and exceptional and attentive service, 100% recommend if you are looking for some special pieces for you beloved one :)
1 de diciembre de 2023
Respuesta de TINICOTERIE
Thank you for leaving such a lovely review Casper. We hope your new jewellery add sparkles to your festive celebrations and many new years to come.
Tinicoterie team x
Bespoke Bathing Kitty Pearl Ring
Bespoke Bathing Kitty Pearl Ring
The unique design is amazing and the craftman is excellent. It is an exceptional besopke experience. I just have a rough idea and Inti can return out such an amazing design. My wife loved the bespoke ring!
1 de noviembre de 2023
Respuesta de TINICOTERIE
Thanks so much for taking time to leave a review Kakit. We thoroughly enjoyed designing and making this special ring for you, so thrilled to hear that you both love it! 💓
Tinicoterie team x
Beautifully handcrafted
Love the ring so much. Beautifully handcrafted. Chic and elegant design that I would love to wear for a long time.
4 de septiembre de 2023
Respuesta de TINICOTERIE
Thanks so much for taking the time to share your wonderful review! We're absolutely thrilled to hear that you love your special edition Aella ring and appreciate its design. Thank you for choosing our jewellery, and we look forward to serving you again in the future.
Tinicoterie team x
Exquisite bespoke earrings for my wedding!
I had an exceptional experience working with Inti for my bespoke wedding earrings. One of the exceptional qualities of Inti is her ability to understand my needs, resulting in a truly unique design that perfectly matched my wedding dress. The craftsmanship and attention to detail were impeccable. Thanks for the unforgettable touch added to my wedding day!
27 de noviembre de 2022
Respuesta de TINICOTERIE
Thanks so much for your incredibly kind words 😊 Your support means the world to us and we are absolutely thrilled to hear that you had a wonderful experience. Thanks for sharing your wedding pics with us btw — you look stunning in those earrings!
Tinicoterie team x
Grand packaging
Grand packaging, very delicate design with meanings.
Highly recommend!
21 de enero de 2023
Respuesta de TINICOTERIE
Thanks so much for taking time to leave a review Kenny! Very pleased to hear you had a positive experience with us.
Tinicoterie team x
Highly Recommend!
I received my ring and it is exactly what I wanted. Inti confirmed with me the design for a few times. The gem looks stunning under sunlight! Definitely worth the wait! Thank you! :D
6 de febrero de 2023
Respuesta de TINICOTERIE
Thank you for the lovely review Valiant. We've equally enjoyed the bespoke journey with you from picking the perfect topaz to finishing it in the desired textures. Very glad to know you love the outcome!
Tinicoterie team x
The design is amazing and I’m loving…
The design is amazing and I’m loving it. Nice seller and she will listen to you and make the pieces that suit you. Highly recommended!
5 de diciembre de 2022
Respuesta de TINICOTERIE
Thank you for taking time to leave a review Joanne! We're delighted to hear you've enjoyed the experience with us and most importantly your cute little Bria ring :)
Tinicoterie team x
Super nice bespoke bracelets
Super nice bespoke bracelets. Exceeded my expectations!
31 de octubre de 2022
Respuesta de TINICOTERIE
Hi Angie, thank you for taking time to leave us a lovely review. We are very pleased that you all love the bracelets that celebrate your friendships :)
Tinicoterie team x
Great necklace, fantastic support
The necklace is beautiful and Emily Jones went above and beyond to make sure it got here in time. Really great buying experience.
13 de octubre de 2022
Respuesta de TINICOTERIE
Very pleased to hear you're happy with the necklace and your experience. Thank you for leaving a lovely review, this is what keeps us going!
Tinicoterie team x
I am a return customer
I am a return customer - actions speak louder than words - love Tinicoterie's designs!
6 de septiembre de 2022
Respuesta de TINICOTERIE
Hi May,
We’re so glad you had a good experience with us, thanks so much for leaving us a positive review. We hope your new ring will delight you everyday.
Tinicoterie Team x
Magic rabbit ring
I just got my order of my rabbit ring and it is fabulous! I am so happy to receive such an exquisite piece from Tinicoterie. This is my 3rd time ordering and everything I have received so far has been wonderful :)
15 de junio de 2022
Opinión espontánea
Respuesta de TINICOTERIE
Hi Lun, we're thrilled to hear that you're pleased with the bespoke ring. Thanks so much for being a huge support to our small business and we aim to delight you evermore.
Tinicoterie Team x
Great staff
Great staff, great location, great shop. Overall a 10/10 would recommend to others.
14 de junio de 2022
Opinión espontánea
Respuesta de TINICOTERIE
Thank you for leaving a positive review Jay!
Tinicoterie Team x
Unique design and professional work
Unique design and professional work! I’ve ordered bespoke bracelets for my bridesmaids and they loved it!
12 de junio de 2022
Opinión espontánea
Respuesta de TINICOTERIE
Thank you for leaving a positive review Kelly & Leo. We're very glad to hear your bridesmaids love their gifts, and congratulations again!
Tinicoterie Team x
Response very quickly and thoughtful.
28 de marzo de 2022
Respuesta de TINICOTERIE
Hi Chien-Ming,
Thank you for taking time to leave us a positive review! Your support has made our day.
Best,
TiniCoterie team
No confirmation of paid order and…
No confirmation of paid order and no info on delivery date esp during Covid period. And it was said if I’m not home during delivery, I need to pay extra for re-delivery. Not sure if order is accepted and product making has started even though I left a message asking for status and not sure whether it will be delivered or not.
8 de enero de 2022
Respuesta de TINICOTERIE
Hi Jack,
Sorry to hear that you didn't have the best experience! All of our order confirmation emails should've been sent out automatically via Shopify (we'll look into that) and we also sent you an additional email to communicate the expected delivery day the same day you placed the order - I suspect this might have gone into your junk/spam folder? We did receive an enquiry about order delivery date over Instagram however neither the user profile nor message contained any identifiable details, we then asked about the order number but unfortunately never got a reply so was unable to follow up.
As with delivery, please be assured customers will only need to pay for re-delivery if they "refuse delivery" for no valid reason. In case no one is home when delivery is attempted, HK Post will keep the parcel at their local post office for 2 weeks to await customer's collection.
Despite it being a mere misunderstanding we do understand it must've been frustrating for you... We have now resent an email to the email address you placed the order with so we can assist you further, please let us know if you receive it in your inbox/junk folder. If you prefer to DM us on Instagram please include your order number and we'll get back to you usually within 24hrs. Thank you!
Best,
TiniCoterie team
Beautiful craftsmanship and exceptional…
Beautiful craftsmanship and exceptional service! Love my Ground Diamond Ring 💍
19 de noviembre de 2021
Opinión espontánea
Respuesta de TINICOTERIE
Hi Lone,
Thank you for leaving a review. We've enjoyed sourcing the perfect diamonds to create your bespoke ring too - very pleased to hear you love the outcome!
Tinicoterie team x
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.