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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ye defo will be recommending and using tippers again . Great customer service and quality of timber which was way cheaper in cost than anywhere i could find

Valorada con 5 estrellas sobre 5

We have replaced two bathrooms with Tippers using Sue from that department, everything from start to finish went perfectly! Nothing is to much trouble for Sue she is very professional and definitel... Ver más

Valorada con 5 estrellas sobre 5

The gentleman at the service desk. I ordered the item over the internet and it wasn't at the local branch. The communication was good, and he arranged for the item to be delivered to the store the nex... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £50... Ver más

Información sobre la empresa

  1. Ferretería

Escrito por la empresa

Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

380 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Great company

Great company, excellent staff who are always helpful and the product range is amazing. I always use Tippers for any project I am doing

22 de febrero de 2026
Valorada con 5 estrellas sobre 5

Sheet ply

Ease of ordering, delivered when i wanted it, top driver happy & courtious, what more could you want from a company

1 de febrero de 2026
Valorada con 1 estrellas sobre 5

no delviery date was given

no delviery date was given, after we followed up, although we requested for 48 hours notice we were given only 4 hours notice, and since no reply came for the bleow email so we had to keep our cars at the road all day inconviencing our neighbours ( as we are located in a tight corner)
2 - only proforma invoice/quote was sent we need actual invoice for our records
3 - some of the wood (atleast 3 cuts of 1.6 metres have defects and are broken)
4 - although we requested the 45 mms be cut in two they were not
It was all done in a hurry we think - the man who dropped it off was in such a rush - but he has a picture of one of the broken pieces.


Edits

No email was provided for delivery

i asked if additional payment request for cutting could be sorted with office but it was not followed up with me

i do not wish to speak to the same person but a senior manager who can address these in a more diplomatic fashion and provide refund for the broken timber lengths

27 de enero de 2026
Logotipo de tippers.com

Respuesta de tippers.com

Hi, thank you for your feedback. We’re sorry to hear you were disappointed with your experience.

Following a full review of your order and our delivery process, we can confirm the following:

Delivery notification was provided with 48 hours’ notice via email.

Our drivers are able to allow a reasonable amount of time on site; however, they are not able to wait while every individual length of timber is inspected before departure.

With regard to the additional cutting request, this could not be completed as the order had not yet been paid for. As standard policy, we are only able to process cutting services once full payment has been received.

If you would like to discuss this further, please contact Matt, our Timber Centre Manager, on 01543 440033, who will be happy to assist.

Kind regards,
Tippers Customer Service Team

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