Little Green Energy Opiniones 

41
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Such a terrible experience with TLGEC. After a very positive first visit from the salesman which led to us ordering a power wall, the customer service has been awful. Our installation was cancelled tw... Ver más

Valorada con 4 estrellas sobre 5

Company survey offered 2 options, I chose what suited my needs living in the country with an erratic supply. Scaffolding up on agreed date, but delay in fitting on 5/6 March due to personal problems... Ver más

Valorada con 2 estrellas sobre 5

TLGEC had to replace my faulty Tesla 2 Powerwall batteries with Power wall 3 batteries. The opverall process was quite delayed and took in total 2.5months from our first contact to getting... Ver más

Valorada con 4 estrellas sobre 5

Great pre-sales, patiently explained what I wanted to know, zero pressure. Superb installation, very neat and professional, done earlier than expected and much faster than expected. Great app - n... Ver más

Información sobre la empresa

Escrito por la empresa

Powered by the Sun! Award-winning solar panel installation, battery storage and electric vehicle charging across Kent, London and the South-East Take power into your own hands with The Little Green Energy Company


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3,0

Medio

TrustScore: 3 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(41)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Retro fit powerwall battery storage for solar

I thoroughly recommend The Little Green Energy Company

From the very start when the surveyor Oliver came to assess our needs, right through to the installation yesterday.

Oliver explained the possible options which would suit us. They would contact UK power networks and have a point of contact for the installation. There was no high pressure sales, just clear advice and a willingness to listen to assess our requirements.

The project manager, Karrianne, arranged a suitable date for installation which took account of our needs and the timing of the UK power network approvals.

Charles and Matt the engineers arrived promptly for the installation and kept us informed on what was happening throughout the day. They were polite and respectful and are a credit to the company.

They helped set up the app on my phone to monitor the system and explained everything clearly.

TLGEC have a fabulous team. Thank you!

19 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great overall, one small niggle

Great pre-sales, patiently explained what I wanted to know, zero pressure.
Superb installation, very neat and professional, done earlier than expected and much faster than expected.
Great app - nice user interface, lots of graphical info.
Only niggle is lack of explanation about software settings. A wrong setting we didn’t even know about left us failing to charge from overnight off peak grid. There’s no user friendly manual for the software- which imo is essential to get the most from your investment.

14 de agosto de 2024
Valorada con 5 estrellas sobre 5

exceeded expectations

• Professional, efficient installation team
• On-schedule completion with minimal disruption
• Clear communication throughout
• Thorough post-installation walkthrough
• Clean worksite
The installation company's expertise made the process smooth and stress-free. The significant cost savings have already made the investment worthwhile.
I Highly recommend them. Their quality service, combined with the system's performance, has exceeded expectations.

4 de abril de 2024
Valorada con 5 estrellas sobre 5

The Little Green Energy Company

I had Solar panel installed back in 2019 and then having experienced a disconnection from the mains supply a couple of years ago I considered adding a solar battery to my solar panels, but the price put me off. Then with the cost of Tesla batteries, the best, started to come down I approach another company to do this, but they went into administration.
Then I contacted The Little Green Energy Company and found that VAT for these upgrades had been removed and I went ahead.
I am pleased to report that they were very professional, and I am now able to fully exploit the electricity produced from my solar panels during the summer months and change my battery overnight using cheap off-peak electricity when the sun doesn’t shine to power my house during the day.
I further found they were very efficient at replacing my Solar Edge invertor which failed under guarantee with the newest model for free.

4 de julio de 2024
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish , initially explained well and arranged quickly , workmen arrived on time and very efficient especially the electrical installation which was very neat , after service has been excellent too there is always some one on the end of the phone if needed
Huge thank you to everyone at LGEC

10 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had no problems from planning to…

I had no problems from planning to completion. The installation was efficient and well executed including liaison with Network Power. I have confidence and trust in the company and their personal attention to details ensuring customer satisfaction.

18 de abril de 2024
Valorada con 5 estrellas sobre 5

The overall experience.

The technician was always helpful and clear from the start and if I called or emailed he responded swiftly.

They were happy to spend time explaining how the additional system would work in line with the existing.

Once confirmed, the installation team took over and worked quickly, efficiently and tidily throughout.

15 de enero de 2024
Valorada con 3 estrellas sobre 5

Until recently very happy with the…

Until recently very happy with the service, used multiple times to add batteries, solar, car connector (charger).Since last install had an issue that’s been ignored.

1 de febrero de 2024
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Respuesta de Little Green Energy

Hello James,

Thank you for your feedback. We are very sorry to hear you have not yet received a response to your query. A member of our Customer Service Team will be in touch to assist.

Best wishes,
Little Green

Valorada con 2 estrellas sobre 5

The install process was very efficient…

The install process was very efficient and the installers very helpful. My only 2 star rating is because when I was initially inquiring about installing a Tesla Powerwall II, I did ask about the option of installing the newer Powerwall III. I was told this is not available in UK and that I would have no problems adding additional Powerwall II's in the future. Within only a few weeks of my install TLGEC send me emails about the new Powerwall III and also emails telling me that in the future Powerwall II additional units will not be available.
I feel I was misled as if I had known that, I would have preferred to wait a few week and have installed a Powerwall III.

19 de junio de 2024
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Respuesta de Little Green Energy

Hello Martin,

Thank you for your feedback, this is extremely valuable. We would like to apologise for the experience you have received. A member of our Customer Service Team will reach out to you to discuss further.

Best wishes,
Little Green

Valorada con 1 estrellas sobre 5

Excellent installation; dreadful support

For design and installation this company is brilliant. For fixing failures after a while though inside warranty, they are very slow to respond (weeks) and action is very delayed.

16 de mayo de 2024
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Respuesta de Little Green Energy

Hello Simon,

Thank you for your feedback.

We are very sorry to hear you experienced a delay in our assistance. A member of our Customer Service Team will be in touch to discuss further.

Best wishes,
Little Green

Valorada con 5 estrellas sobre 5

A really professional Company from the…

A really professional Company from the initial quote to the installation.
Not the cheapest but top quality materials and it is outperforming my neighbours system. You get what you pay for. Wouldn't hesitate to recommend them , their young team were top notch

23 de junio de 2023
Opinión espontánea

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