Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

1,8

Malo

TrustScore: 2 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Achtung

Achtung. Scam betrüger. Es ist aber schon witzig wenn man das Impressum ganz unten auf Ihrer Homepage liest.🤣🤣🤣🤣🤣

3 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pig-butchering scam

As others have said, while the site seems big in Asia, it is used for scams. Luckily I read some of the messages here before putting myself at risk. I was approached by someone on instagram, now I realise likely a fake person/account called _livi_draws_ who claims to be called Lin Nan, and who said owns a Tmall shop called Hayashiya Small Shop. She started a conversation using social engineering tactics to build a connection, taking to WhatsApp (likely because of its encryption to avoid scam detection on insta), sharing attractive selfies and a lavish lifestyle, then after two weeks started pressuring me to set up a shop, always bringing conversation back to it, claiming it's easy, good way to make money, will be an experience we can share. Looking back it's clear how fake it was, her account mostly follows guys from all over the world, so probably looking for single men who will fall for making a connection and be guilted into it. I am new to insta so wasn't aware of this type of scam, but thankfully my common sense prevailed before I handed over any details or money - looking back it's crazy, remember to ask your friends/family if something seems weird, they will help you see clearly through the lies! Also the Tmall site itself is awful, full of fake items and a terrible user experience. Please beware!!!

20 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tmall scammers

As many people have written here, they are scammers. They want to extract extra money from you. You will get orders to your store. So that you can't fulfill them without investing. Even if you are waiting for money back from your customers. Then they'll block you from the store. Without the investment to fulfill your orders, they won't unblock you. Without the possibility of a refund. You'll be introduced to a pretty lady from China. Be careful. It's a scam. Too bad I was late to read the feedback. Stay away from Tmall.

24 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was invited to start my store on this…

I was invited to start my store on this website by a Chinese woman that I have met on Instagram. She did teach me how to do everything and how to put + withdrawal money. So when I sell items, the problem starts: I have to pay for the item and when the customer receive, I will get my money back. So , I was doing good sales, I felt very bad because I was buying and I took too long to see my return. I asked the customer service that I want you stop, close my store and my money back. They said I need to wait one month, but people was buying more. I want to stop that, they said to wait. After one month I did confirm that I can close my store, the customer service said that I have to pay a fee of U$200.00 and I was angry because they decided everything for their benefit and not for us. Smart people and scam 100%. I did read here someone pay that fee and still have no money invested back. I hope they don't bother me after this review. So I just quit. Bad karma for them.

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam website if your looking to be a…

Scam website if your looking to be a seller. You will need to invest to pay for products for customer orders which you should receive profit and cost as a return in your wallet. But you won't be able to withdraw significant amounts that you have earned or invested. You will be provided with various reasons from customer service stating credit score is low, owed tax money, unauthorised inventory movements etc. They will give you any reason under the sun to decline your request to withdraw. You are required to have a crypto account to transfer tether $ therefore no traceability. 90% in crypto are scams and this is one of them - avoid at all costs. Also be aware there is a woman using dating apps and social media platforms to entice men in to joining. This is Sams.sales

25 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM! They freeze your account with excuses and want to make you pay a fine (for rules violation) to unfreeze your account. Obvioulsy they are not happy with the 5000 they robbed me. They want to milk me more

18 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam website if your looking to be a…

Scam website if your looking to be a seller. You will need to invest to pay for products for customer orders which you should receive profit and cost as a return in your wallet. But you won't be able to withdraw significant amounts that you have earned or invested. You will be provided with various reasons from customer service stating credit score is low, owed tax money, unauthorised inventory movements etc. They will give you any reason under the sun to decline your request to withdraw. You are required to have a crypto account to transfer tether $ therefore no traceability. 78% in crypto are scams and this is one of them - avoid at all costs. Also be aware there is a woman using dating apps and social media platforms to entice men in to joining. This is Tmallle.com by the way as web address

26 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT BE A SELLER AT TMALL!!!

I was an internacional seller at tmall, and Lost almost U$ 20.000. They closed my store and didnt Gave my money back. The support Just blocked me and didnt answer me anymore, even after I paid All the fees and taxes of the Breach of contract.

26 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warning!🚩🚩🚩

Warning!! Red flag!!Stay away!!! They are scaming people!! First They sendt me wrong item. (Sunnglasses that Cost 1 dollar) i ordred bedtable for 40 dollars!
Then they "sendt" a letter that Was sendt too someone els in the other side of the country! And refuse too refond my money now!! So if you valu ur money then never yous it on them!!

1 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

На днях заказал там линзы

На днях заказал там линзы, в честь черной пятницы цена оказалось достаточно низкой, привезли через 2 дня, все упаковано отлично, я доволен.

30 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Selfish company. Don't easily trust

This company only thinks of income. The 11.11 promotions this year makes you deposit an amount. If you do not pay the rest on a date (not 11.11) your order will be forfeited and you will not be refunded the deposit. The customer service both of the merchant and Tmall are useless. They do not help. These people are cheaters. They do not consider the customers. They only consider themselves, how they earn, how they sell. There's a special place for these people and a company that takes advantage of the situation. Be careful when you buy in this app. Tmall and Nike (merchant) I hope you get rich by getting our deposit - It's small money for you but big for your clients. There's Karma for both of you.

11 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Обман и мошенничество!Купил смартфон на…

Обман и мошенничество!Купил смартфон на TMall,заявляли что смартфон с официальной гарантией,НО, никакой официальной гарантии НЕТ.Открыл спор,но всё безрезультатно!Не рекомендую покупать смартфоны там.

14 de agosto de 2019
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más