T M Hughes & Son Gas Services Ltd Opiniones 

229
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing company, quick turnaround for aircon install. Kai really knows his stuff! Extremely happy with the install and products. Cleaned up after themselves and checked all concerns with myself along... Ver más

Valorada con 5 estrellas sobre 5

We recently had a 14 year old gas combi boiler replaced with an ErP A-rated gas combi boiler by Dylan from T M Hughes & Son who did a great job. Dylan was friendly and professional, keeping things c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish the entire experience with TM Hughes was excellent. Terry provided initial advice without any sales pressure. His engineer installed a new boiler in my loft and removed... Ver más

Valorada con 5 estrellas sobre 5

Brilliant response from Terry, Kai and other team members who had to come out to deal with a leaking pipe in the kitchen. Apparently an old rotting hot water one that had been capped off and left beh... Ver más

Información sobre la empresa

  1. Fontanero

Información proporcionada por diversas fuentes externas

TM Hughes & Son Gas Services Ltd is a family run multi-award winning plumbing and heating company based in South Woodham Ferrers, Essex. We have more than 25 years’ experience in this field, and pride ourselves on the quality services we provide. Our Gas Safe Registered Plumbers and Heating Engineers are available for standard and emergency call outs covering the whole of Essex.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(229)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Take the worry out of using a profesional

You can tell a good service when there is a problem.
I had my annual boiler service done today and a slight issue was found. Issue was resolved immediately and the engineer Kai went out of his way to make sure the system was in good order (could have re-booked but went and got the part instantly to resolve the issue and save me money - I am a little out of the way so appreciated immensely).
Transparency excellent and cost is certainly good value for money.
Kai demonstrated his knowledge, was extremely polite, showed his gas safe card willingly and even took his shoes off without having to ask.
If you are looking for a professional service, no hassle, good value for money - look no further.

2 de mayo de 2025
Opinión espontánea
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Hi Gary
Thanks for the positive feedback as it is greatly appreciated, i will also pass this onto kai as well, and thanks again for the business.

Valorada con 5 estrellas sobre 5

Very helpful service with new boiler system

I moved into a house where the boiler was very old and parts could no longer be supplied for it anymore to fix it.
The house also still had the old water tank system in it to feed water to property.
When James visited and realised the boiler was beyond repair, I made the decision to get it replaced there and then. This was something I was hoping to do further in time as I planning a rear extension on the house. James was very helpful in his guidance as to a suitable replacement and that TM Hughes would come back with helping to move the boiler once the extension is done.
James and Dylan were professional, diligent and great at getting the new boiler system in and the old water tanks taken away. James was great on following up that I was satisfied that everything worked as it should and I was happy.
Overall TM Hughes provided a professional, fast and extremely helpful service and would recommend them to anyone.

1 de abril de 2025
Opinión espontánea
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Thanks for the great review and positive feedback.

Valorada con 5 estrellas sobre 5

We needed a new boiler to be fitted and…

We needed a new boiler to be fitted and decided on TM Hughes. They quoted me on 2 different size boilers due to the underfloor heating we are having fitted. I asked them to proceed with the larger boiler even though it was about £1000 dearer. He did some due diligence and calculations and then rang back to say the smaller boiler would be good enough to handle what we required so we did not need to spend the extra money. You dont often get honesty and service like that. The Boiler was fitted by Alex who did a great job and was very neat and tidy. I will definitely use them again.

21 de marzo de 2025
Opinión espontánea
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Hi Mr Price, Thanks for the great review and positive feedback.

Valorada con 5 estrellas sobre 5

on time

on time, efficient and friendly

5 de marzo de 2025
Opinión espontánea
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Hi John

Thanks for the great review.

Valorada con 5 estrellas sobre 5

Tm hughes & son

Had my boiler installed by tm hughes & son, very happy with the job, dylan was very tidy and polite. Highly recommend

7 de marzo de 2025
Opinión espontánea
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Hi Bert
Thanks for the great review

Valorada con 5 estrellas sobre 5

TM Hughes boiler replacement

TM Hughes were contacted on 27th February regarding help with the urgent replacement of a gas boiler. Within a few hours of the contact, a Senior Plumber, Dylan Kelley visited the premises and assessed the requirements. The following day, TMHughes provided a competitive quotation.

The work (& other plumbing extras) was completed politely, amicably and professionally in 2 days - with the replacement boiler commissioned and working by close of play on the 2nd February.

This impressive service was achieved by early starting and intensive activity throughout the weekend. Many thanks!

1 de marzo de 2025
Opinión espontánea
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Hi Brian

Thanks for the great review.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, James and Dylan were really nice guys and did an amazing job installing my new boiler and radiators throughout the house. Highly recommended.

25 de febrero de 2025
Opinión espontánea
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Hi Katie

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

A first rate service in all respects

A first rate service in all respects. Mr Hughes was ultra professional, knowledgeable and helpful. Alex Ward who did the installation of the new central heating boiler was efficient and extremely competent. He was also very well organised and tidy. A first rate service which I highly recommend to anyone seeking similar services. Thank you

20 de febrero de 2025
Opinión espontánea
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Hi Kathy

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

Good job

Good job, gas fitter on time installed, tested and demonstrated Vaillant boiler and Honeywell controller and thermostat. Completed work on time - very satisfied. Got Vaillant 10 year guarantee.

10 de febrero de 2025
Opinión espontánea
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Hi Garry

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

New Boiler Installation

I recently had a new boiler installed by TM Hughes & Son Gas Services Ltd, and I couldn't be more pleased with their service. The engineer, James Turner, was exceptionally professional and had the boiler installed and running in under five hours. Terry Hughes, the owner, has also been incredibly helpful and approachable throughout the process.

Their expertise and commitment to customer satisfaction truly stand out, and I would highly recommend them to anyone in need of reliable gas services.

5 de febrero de 2025
Opinión espontánea
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Hi Nairbo

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

Incredible Service

Had to have our boiler replaced at short notice, TM Hughes and Son were able to offer a quote on the day contacted and attended to fit the new boiler less than a week later. A second issue arose during the fitting and this was able to be dealt with on the day with efficiency and transparency. Terry was a pleasure to deal with, at every stage making us aware of the costs and offering ways to mitigate expense where possible. James and Dylan, the gentlemen who attended our property to fit the boiler, were both knowledgeable and courteous throughout and incredibly efficient workers. Could not ask for a better experience or resolution to a situation that had been quite the headache. Kai equally deserves a shout out for his excellent phone manner. Would not hesitate to recommend or use this company again, they are a top class outfit.

11 de febrero de 2025
Opinión espontánea
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Hi Rooty

Thanks so much for the Fabulous review.

Valorada con 5 estrellas sobre 5

Care and compassion

Hello everyone, i wanted to share my experince with the company. During my home visit yesterday to my elderly patient a young man called Ki arrived to help the elderly couple with not having any heating. The couple had turned their boiler off due to a strange noise. Ki reassured the couple, he explained what had gone wrong without blame. He was so attentive and didnt seem to mind repeating himself with the how best he can resolve the issue. He took his time to give the couple options on how to limit this happening again. He done this a few times, and done it with such empathy. He even made sure someone is able to check in with them in a few days time. It was like watching a grandson caring for his grandparents. This experience gave me such warmth and hope in the service this company gives. Infact i will now be encouraging others to use this company including myself. What a credit to his family and company.

16 de enero de 2025
Opinión espontánea
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Hi Sherrie

Thanks so much for the great review and positive feedback for Ki

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish. Very professional excellent communication and service. Punctual and very informative. Job done to perfect standard.would thoroughly recommend!

10 de enero de 2025
Opinión espontánea
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Hi Mrs Stallwood

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

First class service

First class service. James and Kai were extremely respectful under difficult circumstances. They were efficient and worked solidly for the time they were here. I would definitely use the company again and have no hesitation in recommending them to anybody.

30 de diciembre de 2024
Opinión espontánea
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Hi Stanley

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

OUTSTANDING IN EVERY RESPECT!

Terry and his team were outstanding in every respect. So professional, went above and beyond for us with a couple of urgent plumbing issues we had over recent weeks and just can't speak highly enough of them. Not the type to leave reviews but wanted to because really appreciate what they've done for us and they way in which they've done it.

13 de diciembre de 2024
Opinión espontánea
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Hi Mark

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Needed help with underfloor heating. Not only fixed the issue, explained how to prevent it, and how to fix it myself should the issue reoccur.

26 de noviembre de 2024
Opinión espontánea
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Hi N B

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable

Jason was friendly and knowledgeable. Fixed my boiler and serviced it quickly and efficiently at a reasonable price.

28 de noviembre de 2024
Opinión espontánea
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Hi Eleanor

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

Fantastic help from Terry this evening…

Fantastic help from Terry this evening just as the cold weather got brutal. He quickly picked up my call and helped with trouble-shooting our central heating over the phone. Top service from a reliable company.

21 de noviembre de 2024
Opinión espontánea
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Hi Peter

Thanks so much for the great review.

Valorada con 5 estrellas sobre 5

10/10 would definitely recommend

Dylan came out to replace a faulty shower, and really helped us out. Thanks very much to both Dylan and the owner Terry.

2 de noviembre de 2024
Opinión espontánea
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Respuesta de T M Hughes & Son Gas Services Ltd

Hi James

Thanks so much for the great review.

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