Dylan was AMAZING! He took his time and explained the estimate, parts, and informed me what was covered and not covered. Although he’s no mechanic, he helped me understand how each part worked. I appr... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The Manager Ms. Dee went above and beyond to assist my wife and I. She took the initiative to get the approval of getting the much needed additional repair to our 2012 Chevy Cruze in the process... Ver más
La empresa ha respondido
Aaron was very helpful. He was very knowledgeable, has a great attitude and didn’t get frustrated with me and my questions. Aaron represents your company very well. At one time I was thinking about ca... Ver más
La empresa ha respondido
I had such a great experience with my extended warranty! My customer service rep was amazing—super informative and kept in great communication the whole time. What really impressed me was how they wen... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Información de contacto
8501 Fallbrook Ave., Ste 225, 91304, West Hills, Estados Unidos
- 855-298-8626
- info@tocowarranty.com
- tocowarranty.com
4,3
Excelente
585 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Wendy was awesome
Wendy was awesome! I've had Toco for about a year, and they have really come through for me when I needed it!! I highly recommend them!
7 de abril de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thank you for being a long-time Toco customer. We appreciate the opportunity to serve as your Trusted Repair Coverage.
Esther was great
Esther was great! Answered all my questions and was sure to make sure I understood all the plans.
1 de abril de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thanks for taking the time to leave feedback on your experience. We look forward to being of service the next time you need us.
Customer service staff was very knowledgeable
Customer service staff was very helpful and knowledgeable
1 de abril de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Great to hear! We look forward to helping the next time you need us.
Esther Is The Best!
Esther was great she was very knowledgeable made me feel welcome to the tyco family and l am honored to be here. She was very clear and made sure that i understood our conversation and that Toco is here for me. I love her expertise and her friendliness and her kind attitude. So once again thank you Esther and thank you Toco warranty
30 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
We think that she is great too! our goal is to make sure that everyone is aligned so that there are never any suprises. We are happy to be here for you and we look forward to our years of partnership down the road.
Awesome customer service
29 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
It's award winning! Toco is proud of yet another award winning year for our customer service efforts. We appreciate that you offer us an opportunity to be of service.
Laura was kind and considerate
Laura was kind and considerate. She answered all my questions and took care of what I needed. Thank you Laura and Toco!
28 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thank you for taking the time to share your experience. We look forward to being your Trusted Repair Coverage and we appreciate the opportunity to serve.
Madison was so friendly and…
Madison was so friendly and understanding. She answered my questions and updated my on information that was available. She made this call very easy.
24 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Easy, Affordable, Stress-free is the Toco promise! Car repairs are stressful by nature and our goal is to make them as easy as possible. We appreciate that you allow us to be your Trusted Repair Coverage.
Extraordinary employee
I can honestly say your employee wendy kressley was nothing short of amazing. She knew I was in De-Stress and helped me beyond measure. She deserve 10 stars in my book. Thank you Wendy I truly appreciate the lovely help you've given thank you for everything.
Melissa Jordan❤
22 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Car repairs are stressful in nature and although we cannot keep them from happening, we are there for you when they do. Thank you for allowing us to serve. We appreciate you, your business, and your trust.
I truly appreciate the politeness
I truly appreciate the politeness, courteous, and well explained procedure that Ms Madison displayed. I hope that Toco will continue this trend.
21 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Toco is committed to giving our customers a Best in Class experience every time. We appreciate the time that you took to share your experience and we appreciate the opportunity to be your Trusted Repair Coverage.
Outstanding customer service!!!
18 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Great to hear! Thanks for sharing.
Esther is a ANGEL
Esther was AMAZING. I want to always call her and keep her up. PLEASE GIVE THIS WONDERFUL WOMEN A RAISE. ESTHER I HOPE WE TALK AGAIN
16 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Raises for everyone! Thanks for taking the time to let us know how things are going. We will make sure that her manager hears about this!
Great company to do business with
15 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thank you for taking the time to share your experience. We look forward to being your Trusted Repair Coverage and we appreciate the opportunity to serve.
Great customer service
Great customer service heard my complaint & she explain what happened and solve the problem
14 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thanks for taking the time to leave a review. We look forward to impressing you each step along the way.
Lost of time and money
Toco finds ways not to honor your contract. They are incredible.Looking for and making up loopholes are there goals. They're very good at it.So think twice before getting involved with Toco Warrant.There dishonesty will get you no where but in a deep hole.Seriously listen to me DON'T DO IT
10 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Hi John, Toco is committed to customer success and to abiding by our agreement. Investigation into this claim shows that the claim was submitted without providing the administrator the ability to inspect the vehicle or adjudicate the claim. The contract states that you must "Obtain approval prior to having work performed that may be covered by this contract".
Toco is very transparent when selling the contract, advising customers that per the contract language:
"You must call prior to any repairs being performed. Prior to any repair being made, You or the repair facility must contact the Administrator to Register the claim. Any claim for repairs that have not been Registered will not be covered"
Toco never wants customers to have a denied claim and is sorry that this happened in your situation.
Joe was very helpful and went over all…
Joe was very helpful and went over all of the details with me.
9 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Great to hear. We like to be thorough and set our customers up for success!
Daurie was great
Daurie was great. She was nice and friendly. She answered all my questions and she had patience with me. Her customer service was AMAZING...
8 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thank you for taking the time to leave a nice review of your experience. We look forward to amazing you each step along the way.
Daurie had the patience of a saint.
Daurie had the patience of a saint. She answered each and every question I asked in a clear and concise manner. Signing up was a pleasurable experience.
7 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
That is great to hear and we will make sure that she knows about your positive feedback. Thank you for joining the Toco family.
She was very helpful and answered all…
She was very helpful and answered all my questions that I had
7 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
That's great to hear. We are around if you ever need to chat.
Respuesta de Toco Warranty Corp.
Friendly is just one of the qualities that makes Toco great. Our Easy, Affordable, and Stress-Fress solutions put us at the top of the class when it comes to vehicle repairs. Thanks for taking the time to leave us a review.
Esther provided great customer service!
Esther was friendly, thorough and knowledgeable as she reviewed my new plan. Great customer service!
2 de marzo de 2022
Opinión espontánea
Respuesta de Toco Warranty Corp.
Thanks for taking the time to leave a review. We will make sure that her supervisor hears about this.
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