We have purchased 3 pairs of ToeZone shoes now and they are the only shoes that stand up to my semi-feral 5 year old son! A small issue with one pair was quickly resolved with some of the best custome... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent quality shoes and genuinely outstanding customer service. The boots are fantastic value for money and have stood up to daily school wear far better than others we’ve tried. We need to b... Ver más
La empresa ha respondido
Toezone shoes are the best shoes ever - the durability of them is second to none. Add on top of that the hugely varied designs make them the best and far superior to any other shoe. They are fairly pr... Ver más
La empresa ha respondido
I ordered some shoes 6 days ago and paid extra for express 1-2 day shipping and still not received them. I have just received an email and it appears that Royal Mail have lost my parcel. They are kin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At ToeZone, we're dedicated to keeping little feet happy, stylish, and ready for any adventure! Specializing in kids' footwear, our commitment to quality shines through in every pair of shoes we craft. Explore our wide range of shoes designed to deliver comfort, durability, and style for your young ones. With a focus on innovation and functionality, our diverse collection caters to every occasion – from school days to playdates and everything in between. Our online store, toezone.co.uk, offers a seamless shopping experience, providing quick access to a multitude of options that cater to various tastes and preferences. At ToeZone, we understand the importance of durable, comfortable shoes that can withstand the active lifestyles of children. Each shoe is meticulously designed and crafted to ensure the perfect fit, promising both reliability and resilience. Join our community of satisfied parents and happy kids who trust ToeZone for their footwear needs. Discover the joy of shopping for kids' shoes with convenience, quality, and style at the forefront. Your satisfaction is our priority, and we look forward to being a part of your child's memorable adventures, one comfortable step at a time. The ToeZone concept is designed to make shoe shopping simple for busy parents and fun for kids too. Our visual fit technology ensures initial fit guidance, and just as importantly, allows continuous monitoring of growth so shoes can be replaced before they are too small. We hope your little one loves our ToeZone shoes and footwear!
Información de contacto
Seaway U.K. Limited., Unit 18 City West Business Park, DH7 8ER, Durham, Reino Unido
- info@toezone.co.uk
- toezone.co.uk
4,4
Excelente
171 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great quality, great customer service
We have purchased 3 pairs of ToeZone shoes now and they are the only shoes that stand up to my semi-feral 5 year old son! A small issue with one pair was quickly resolved with some of the best customer service I’ve received. Highly recommend ToeZone and won’t be using anywhere else for school shoes again!
20 de mayo de 2026
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for the lovely review, Hollie! We're thrilled you and your little one love ToeZone - reviews like this really do mean everything to us as a small family business. We look forward to keeping those little feet happy! 👟
Toezone shoes are the best shoes ever
Toezone shoes are the best shoes ever - the durability of them is second to none. Add on top of that the hugely varied designs make them the best and far superior to any other shoe. They are fairly priced for their quality. Could not recommend enough.
3 de marzo de 2026
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for your amazing review, Emma! 😊
We’re so happy to hear how much you love the shoes. Durability is something we work really hard on, so comments like this mean a lot to us, especially as a small family business. We also love creating fun, varied designs that kids are excited to wear, so it’s lovely to hear that’s stood out to you too!
Thank you again for your support and recommendation, it genuinely means the world to us 💖
Excellent quality shoes and amazing customer service!
Excellent quality shoes and genuinely outstanding customer service. The boots are fantastic value for money and have stood up to daily school wear far better than others we’ve tried.
We need to be quite particular about fit and support, and when a style didn’t work for my daughter, the team handled the exchange quickly, kindly, and with real understanding. They went above and beyond what I expected, which made a stressful situation so much easier.
A company that clearly cares about both their products and their customers. Highly recommend.
14 de abril de 2026
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for taking the time to share such a thoughtful review.
We’re really pleased to hear that the shoes have held up so well for daily school wear and that you’ve found them to be such great value. It also means a lot to know our team was able to make the exchange process smooth and supportive for you and your daughter—especially when fit and comfort are so important.
We truly appreciate your recommendation and your kind words about our customer care. We’ll make sure the team sees your feedback—it will absolutely make their day.
I ordered some shoes 6 days ago and…
I ordered some shoes 6 days ago and paid extra for express 1-2 day shipping and still not received them. I have just received an email and it appears that Royal Mail have lost my parcel. They are kindly sending me another pair of shoes out today First Class which is very good.
22 de marzo de 2026
Opinión espontánea
Respuesta de Toezone Footwear UK
Hi Kelly, thank you for your review and for your patience.
We’re really sorry to hear about the delay with your original order, especially after you paid for express delivery — we completely understand how frustrating that must have been. Unfortunately, issues like parcels going missing with the courier are outside of our control, but we always aim to resolve things as quickly as possible.
We’re glad we were able to arrange a replacement for you promptly, and if there’s anything else we can help with, please don’t hesitate to get in touch.
Thank you again for your understanding and support.
Customer service fantastic!
The inner soles being stitched into the shoe is enough to make me want to buy these again! Great idea! The shoes look great and I love the sizing guides on the sole of the shoe. We had an issue with the leather peeling off of one of the shoes after only a couple of months but this was dealt with quickly and we had new shoes delivered so quickly. The customer service is outstanding!
17 de diciembre de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Hi Gemma,
Thank you so much for taking the time to leave such a lovely and detailed review 😊 We’re delighted to hear how much you love the stitched-in inner soles, the look of the shoes, and the sizing guides, it’s wonderful to know those details are making a difference for you.
We’re sorry you experienced an issue with the leather, but we’re really pleased we could resolve it quickly for you. Providing outstanding customer service is incredibly important to us, so your kind words truly mean a lot to the whole team.
Thank you again for your support, we’d love to welcome you back anytime!
Warm regards,
The Customer Service Team
Avoid wasting your hard earned cash
I purchased a pair of these shoes for my 5 year old for the start of his new school year.
Fast forward a few months and the shoes are completely destroyed.
The shoes have frayed all over and there is a massive rip in the leather at the front.
To be honest they started to fray after the first week but by this point I’d already thrown away the receipt from Sainsbury’s where I purchased them.
I emailed their customer services with picture evidence and was basically told that they will forward my feedback on!
I’ve now had to spend another £30 on shoes at M&S to replace these.
Avoid at all costs. Poor quality shoes which cannot withstand basic wear and tear.
1 de diciembre de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Hi Jenni,
Thank you for taking the time to leave your feedback. We’re truly sorry to hear about your experience with the shoes and the issues you’ve encountered. It’s disappointing to learn that the quality did not meet your expectations, and we understand how frustrating it must be, especially for a child’s everyday wear.
As we mentioned previously, because this pair was purchased through Sainsbury’s, we unfortunately cannot step in. That stock is completely separate from our own brand stock and was purchased exclusively by Sainsbury’s. If you contact Sainsbury’s directly regarding this style, they should be able to assist further.
We appreciate you bringing this to our attention and will use your feedback to continue improving our products. We hope that future purchases meet your expectations.
Kind regards,
Grace
The toe zone customer service we…
The toe zone customer service we received was excellent. She needed a wider fit and the team advised us on the best shoes they had for my daughter. They’re so comfy and look high quality, I will definitely order from here again 😀
4 de septiembre de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for your lovely review! 💛
We’re delighted to hear that our customer service team could help you find the perfect fit for your daughter. Comfort and quality are what we strive for, so it’s wonderful to know she’s happy with her new shoes! 👟✨
We really appreciate your support and look forward to helping you again soon.
— The Toezone Team
Quality shoes at affordable price
Fast and efficient delivery, easy to use website, quality shoes that last for a reasonable price.
I bought a pair of toezone shoes from a supermarket last year and I was surprised at how well they lasted so this year I specifically searched them out. I found the toezone website and my daughter chose the shoes she loved and they are exactly as described on the site, high quality and very comfortable to wear, in her words.
Thanks for offering an alternative quality shoe option that lasts and doesn't break the bank.
20 de agosto de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you and your daughter are happy with your ToeZone shoes and that they’ve lived up to your expectations in both quality and comfort. It’s great to know you found our website easy to use and delivery fast — we work hard to make the whole experience simple and enjoyable.
We really appreciate your continued support and hope your daughter loves her new shoes just as much as the last pair! 👟💖
— The Toezone Team
Crumbling inside
We love toezone as my kids are tough on shoes and wear the toes on seconds. HOWEVER, my daughter's last 2 pairs of toezone have crumbled inside. The pad has come loose and the bit under that makes the shoe has crumbled in to pieces.
I still buy them purely because they don't ruin the toes as fast but a second pair crumbling inside isn't great.
26 de junio de 2025
Opinión espontánea
LEATHER SHOES FOR KIDS
I was looking for solid leather shoes for my child for reception.
My daughter quickly wears out her shoes. Your shoes looked strong and are nice. Unfortunately I was very shocked when my daughter came home the second day with a hole in her shoe. You should reinforce the fronts because they are made of soft leather. The sole of the shoe and the insole are fine.These shoes are not cheap.
7 de marzo de 2025
Brilliant
I never bother with reviews but I am so pleased with these shoes I wanted to tell everybody. I have tried so many different brands for my daughters expensive and cheap and stumbled upon Toezone's unicorn boots. The boots were great, so we have just ordered the shoes and they are great too. I will definitely stick to your brand with this quality. Thank you so much.
10 de abril de 2025
Respuesta de Toezone Footwear UK
Thank you so much for your lovely message! We're absolutely thrilled to hear how happy you are with ToeZone and even more excited that you've found a go-to brand for your daughter. Your kind words mean the world to us, especially since you don’t usually leave reviews. Thank you so much! 💜🦄👟
Brilliant shoes and customer service!
I have been buying Toezone shoes now for my girls for the last 3-4 years and the quality, comfort, ease of measuring all converted me from Clark’s. They are also very well priced for the quality you receive. I have also had wonderful experiences with the customer service who have dealt with issues and queries quickly, and kindly. I wouldn’t buy anything else as long as my girls still fit in their shoes!! 🤩
4 de abril de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much, Julie! 💛 We're absolutely thrilled to hear that Toezone has become your go-to for your girls' shoes over the past few years. Knowing that our quality, comfort, and sizing system won you over means a lot! We're also really proud of our customer service team, so it's lovely to hear they’ve made a positive impression. 😊👟✨
Excellent customer service
I had some issues with the measurements of my daughter's feet so the shoes I initially ordered did not fit. However, Toezone were fantastic in terms of explaining the measuring system and asked me to take and send photos of my daughter's measurements. They also asked me some questions about my daughter's feet and were able to advise on the most suitable style before sending out an alternative pair, which arrived very promptly. The shoes are comfortable, sturdy and of good quality and I would purchase again. Excellent customer service, which is a rarity these days. Thank you.
3 de abril de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for your kind words! We're really pleased to hear that our team could support you in finding the perfect fit for your daughter. Ensuring comfort and quality is what we strive for, and it's wonderful to know that our measuring advice and service made a difference. We truly appreciate you taking the time to share your experience, your feedback means a lot to us. We look forward to helping you again in the future! 💙
Ana school shoes
Was informed regularly between ordering & arrival, didn’t wait too long for the shoes to arrive
10 de marzo de 2025
Respuesta de Toezone Footwear UK
Thank you so much for your positive feedback! We're glad to hear that you were kept informed throughout the process and that your shoes arrived promptly. We hope you're enjoying them! If you ever need anything else, feel free to reach out.
Love the shoes
Love the shoes last so long wish I started buying when my son was in reception instead of year 3
3 de septiembre de 2024
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for your kind review! We're thrilled to hear that you love the shoes and that they've been lasting so well. We’re glad they’ve been a hit—just wish we could’ve been there from the start too! 😊 Thanks again for your support, and we hope your son continues to enjoy them.
I had high hopes for these shoes
I had high hopes for these shoes
My daughter is 5, year 1, wears these 3 days a week. Had them since November.
We bought shoes with the additional toe buffer as so many other pairs have been scrapped. Now, the toe buffer has been ripped from the shoe in many places so not exactly doing what it was meant to.
Went to put them on today and the pink insoles has moved, no biggie. Took it out to put it back and the bottom of the shoe is starting to crumble. Big bits are coming off and they appear to have mould.
I'll still buy more because they've lasted more than a week but I'd definitely expected them not to crumble and the buffer zone to be better than it is.
13 de marzo de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Hi Rachel,
Thank you for sharing your honest feedback in your review. We’re really sorry to hear about the issues with your daughter’s shoes, and we understand your disappointment, especially after having high hopes for the durability of the toe buffer and the overall design.
We’d love the opportunity to make this right and resolve the issue for you. Please reach out to us directly at info@toezone.co.uk, and we will be happy to assist you with a suitable solution.
Thank you again for your feedback, and we truly appreciate your continued support.
Best regards,
Great quality shoes
Great quality shoes, I bought school shoes for my son who always wears out the front of the shoes, but these shoes are very durable and last a whole term or two. very satisfied with puchase
26 de febrero de 2025
Respuesta de Toezone Footwear UK
Thank you so much for your kind review! We're thrilled to hear that the school shoes have held up so well for your son and that you're satisfied with their durability. It's great to know that they're lasting through all his activities. We truly appreciate your support and look forward to serving you again in the future!
A week after placing the order
A week after placing the order, I am still waiting for it to arrive.
23 de enero de 2025
Opinión espontánea
Respuesta de Toezone Footwear UK
Hi Helena, we’ve attempted to reach out to you regarding your review and requested additional information, but we haven't received a response. After reviewing our systems, we couldn't find any record of your order. If you had contacted us, we would have promptly resolved this issue. Please note that all of our orders are dispatched either the same day or the next business day.
Respuesta de Toezone Footwear UK
Thank you so much for the wonderful review! We're thrilled to hear your positive feedback :)
Unbelievable quality
Unbelievable quality, amazingly thought out and no stone left unturned!
These are so beautiful as school shoes for our daughter and genuinely they have thought of everything! Reflective stars for extra night time safety, added memory foam insole, glittery leather which my daughter loves and a perfect size guide on the bottom of the shoe. LOVE IT
12 de diciembre de 2024
Opinión espontánea
Respuesta de Toezone Footwear UK
Thank you so much for your wonderful review! We're thrilled to hear that the shoes are a hit with both you and your daughter. We’re also glad the size guide made things easier. We hope these shoes continue to bring her comfort, style, and safety for school! 😊
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.