TopCashback Australia Opiniones 

348
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The discounts and cashback offers have always worked reliably, and the process is generally quick and convenient. The discounts also tend to be a little better than those offered by the other major ca... Ver más

Valorada con 1 estrellas sobre 5

Not recommended. When a transaction not tracked and I have provided all evidence and screen shots, the request still in progress coming to 4 months. Follow up three times and all I got is wait. I ask... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... Ver más

Valorada con 5 estrellas sobre 5

I've cashed out over 50 dollars so far with a speedy deposit to my bank - this is certainly worth it! There's no catches just free money back when you make a purchase from their selected vedors! Reall... Ver más

Información sobre la empresa

  1. Servicio de cashback

Escrito por la empresa

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

348 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 97% de las opiniones negativas

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4,3

Todas las opiniones

(348)

258 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

TopCashback is trustworthy

TopCashback is trustworthy. I had an issue where a vendor declined my cashback payment. After I lodged a complaint with supporting evidence, the TopCashback team reviewed it, communicated within a reasonable timeframe, and credited my cashback as it should have been.

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good savings - fast payment - easy to use site

user-oriented site, easy to use, quick and efficient, does what it says will do/promise. keep clear and transparent payment records, fast payment. Excellent service. Excellent savings for users. Would definitely recommend.

23 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

delays, delays and more

delays, delays and more delays.

THEN Top Cashback staff got Argumentative after changing the effective dates

17 de marzo de 2026
Opinión espontánea
Logotipo de TopCashback Australia

Respuesta de TopCashback Australia

Hi Lee,

Thank you for taking the time to share your feedback.

We’re really sorry to hear about your experience and understand how frustrating delays can be, particularly if there has been any confusion around effective dates. We’re also concerned to hear that our communication came across as argumentative — that’s certainly not the standard we aim to uphold.

We take feedback like this seriously and will be reviewing this internally to ensure we continue improving both our processes and how we communicate with our members.

We’d genuinely appreciate the opportunity to review your case and provide a clearer update.
If you’re willing, please reach out to us at contact@topcashback.com.au
with your details.

Thank you again for your feedback.

Best Regards,
The TopCashback Team.

Valorada con 4 estrellas sobre 5

TopCashback is pretty good unless you expect Accor to pay out on time

TopCashback is pretty good unless you have purchased from the Accor hotel group , who take as long as a year and then sometimes refuse to pay out, it would be better for TopCashback to drop this unreliable and deceitful business ( i had 70 nights with Accor in 2025, so i know what some of their hotels are capable of )

20 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They will not pay the big cashbacks

They will not pay the big cashbacks. Bought VPN subscription through them @98% cashback. Its been almost 7 months and they are waiting to hear back from retailer.
Poor customer support. So I would recommend dont fall for those big cashback traps on the site because yoo are not going to get those.

22 de septiembre de 2025
Opinión espontánea
Logotipo de TopCashback Australia

Respuesta de TopCashback Australia

Hi Ashar Waleed,

Thank you for sharing your feedback, and I’m really sorry to hear about your experience — I understand how frustrating it must be to wait this long, especially for a high-value cashback.

For some offers, retailers can take longer to validate transactions. This is because they need to complete their own checks (such as confirming eligibility, cancellations, or usage terms) before releasing the cashback to us.

That said, I completely appreciate that the delay and lack of resolution so far is disappointing. Please be assured that we do continue to follow up with the retailer on your behalf, as we can only progress the cashback once we receive their final confirmation.

We certainly don’t intend for any offers to feel misleading, and your feedback is important. If you haven’t already, I’d encourage you to reach out to us at contact@topcashback.com.au
with your account details or claim reference so we can review your case specifically and provide you with the most up-to-date status.

We appreciate your patience and the time you’ve taken to share your experience.

Kind regards,
The TopCashback Team.

Valorada con 5 estrellas sobre 5

topcashback is one of major cashback…

topcashback is one of major cashback apps in australia. everytime I used the app to shop stuff online it always registers my purchase, i had bad experience with other cashback apps where it would not register my clicks/purchase but never faced issues with topcashback. quick to payout, user friendly app/website layout.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Does not track purchases made through…

Does not track purchases made through their app, enabling relevant tracking settings. I have realisef they never paid out any of the big cashback proms advertised - like the mobile prepaid plan purchases from optus and vodafone. Cases raised has no progress in more than 4 months absolute waste of time.

11 de abril de 2026
Opinión espontánea
Logotipo de TopCashback Australia

Respuesta de TopCashback Australia

Hi Anish Cherian,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when purchases don’t track and claims take longer than expected to progress.

Tracking can sometimes be impacted by factors such as browser settings, ad blockers, or other marketing channels being involved in the purchase journey. And Cashback offers, are typically subject to retailer confirmation before approval, which can take several months.

We would encourage you to continue working with our support team so they can review your claims in detail and provide further updates where possible.

Thank you again for sharing your experience.

Best Regards,
The TopCashback Team.

Valorada con 5 estrellas sobre 5

5 Stars!!

Easy website to navigate, clear helpful instructions, responsive and helpful team, quick seamless payout. 5 stars!!

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience, TopCashback traced a number of purchases that clearly showed in their app that the shop had been clicked, but purchases were not recorded. After lodging a claim, they followed through and paid them out ! Whilst it did take quite a few months (3-4), they got there eventually. Very pleased.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

GREAT Cashback AGAIN :-))) !!!

WoW, I was so thrilled to get Significant Amount of Cashback from TEMU when I received Good News sent from " TopCashBack " Email TODAY !!!.....

Thanks SO MUCH " TCB " !!!....You made my day ......Y..A..Y !!! :-)))

21 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

this company is a scam

this company is a scam, myself and 3 other family members join them and started following the ads to buy goods earning points while patiently waiting for that ridiculous period of many months to get the payout. Just few weeks before the payput we got email that all our memberships were terminated because apparently it is just one person with multiple accounts. Dont believe and waster your money with topcashback - use shopback!

7 de abril de 2026
Opinión espontánea
Logotipo de TopCashback Australia

Respuesta de TopCashback Australia

Hi there,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel.

To clarify, while members of the same household can each have their own accounts, our terms do not allow one individual to operate or benefit from multiple accounts. Where accounts are flagged as linked, they are reviewed carefully, and action may be taken if they are found to be in breach of our policies.

We appreciate that this may not have been your intention, and we understand your concerns given the timing. However, these checks are in place to ensure fairness across the platform for all members.

If you believe this has been assessed incorrectly, we would encourage you to continue working with our support team so your case can be fully reviewed.

Thank you again for sharing your experience.

Best Regards,
The TopCashback Team.

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