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TopDog Travel Insurance Opiniones 

1446
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you for ur quote it was quick and easy I put our health conditions and I waited and u came up with a really good quote so thank you very much

Valorada con 5 estrellas sobre 5

Renewal is always easy with Top Dog and having purchased the additional Platinum cover which included Coronavirus cover we were able to travel to Dubai confidently. Having talked to others at our ho... Ver más

Valorada con 5 estrellas sobre 5

I needed to extend my insurance & sent a request to do so, I didn’t have to wait long for a response & after answering a few questions my request was granted & replacement documents sent via email . R... Ver más

Valorada con 5 estrellas sobre 5

Errol made the process simple and friendly. He was efficient and effective. The process is, as always, long winded and frustrating but Errol was chatty and helpful. When it is a renewal “no change t... Ver más

Información sobre la empresa

  1. Seguros de viaje
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros

Sobre TopDog Travel Insurance

Escrito por la empresa

Our travel insurance is designed to protect you from those unexpected situations, either before or during your holiday. We offer you peace of mind with cover for unforeseen expenses including medical emergencies, lost luggage, delays and cancellations.
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Escrito por la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1446)

93 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

YOUR WEBSITE DIDN'T WORK PROPERLY IN…

YOUR WEBSITE DIDN'T WORK PROPERLY THEREFORE IN ORDER TO GET A QUOTATION I HAD TO CONTACT YOU BY PHONE.LENGTHY WAIT AND AN EVEN LONGER DISCUSSION TO ARRIVE AT A POLICY. HAD RECOMMENDED YOU TO A FRIEND WHO EXPERIENCED THE SAME PROBLEM AND GAVE UP TRYING TO DEAL WITH YOU.

29 de junio de 2021
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Respuesta de TopDog Travel Insurance

Hi Stephen,

Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.

I'm sorry to hear about your experience with us and I would like to look into why this was for you. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode and reference number.

Kind Regards,
Edie

Valorada con 3 estrellas sobre 5

It was certainly easy to buy online and…

It was certainly easy to buy online and I am pleased with the product, as I have always been in the past...
The only problem this time is that I never received any paperwork....just a thank you for your purchase....
I would love to have the paperwork PLEASE!!!

25 de junio de 2021
Valorada con 1 estrellas sobre 5

Getting worried

I purchased multi trip insurance with Top Dog a couple of days ago. They have taken my money straight away but have sent no documents. I have tried using the contact form but to date haven't received any reply. Reading the reviews on here I am now thinking this is a rogue company and am worried about what would happen if I needed to make any claims. Considering cancelling as am within 14 days cooling-off period.

23 de junio de 2021
Opinión espontánea
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Respuesta de TopDog Travel Insurance

Hi Wendy,

Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.

I'm sorry to hear that you haven't received your policy documents, sometimes they can end up in your spam/junk folder. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode, email address and reference number, and I'll get them resent to you.

Kind Regards,
Edie

Valorada con 2 estrellas sobre 5

Bit disappointed I had to move my…

Bit disappointed I had to move my holiday last year to this and this year to next. Top dog wanted to charge me to do this the second time. Under the circumstances of the pandemic I think it’s a little unreasonable.

20 de mayo de 2021
Opinión espontánea
Logotipo de TopDog Travel Insurance

Respuesta de TopDog Travel Insurance

Hi Lisa,

Thank you for taking the time to leave us a review, my name is Edie and I am a member of the TopDog Insurance team.

I'm sorry to hear about your experience with us and would like to look into why the price has increased for your policy. Could you please email me directly at responses@tifgroup.co.uk with your full name, DOB, postcode and reference number.

Kind Regards,
Edie

Valorada con 5 estrellas sobre 5

Value for money travel insurance

Fortunately, we have not had to make a claim at any time. TopDog Insurance offers us everything we need in terms of cover at a very competitive price each year. There are plenty of options to choose from and any minor health issues are dealt with suitably.

27 de abril de 2021
Valorada con 3 estrellas sobre 5

So far only had a quote and a policy

So far only had a quote and a policy. Acid test will come of I have to make s claim.
Cant comment further at this stage.
Fed up of being asked my cookie preferences at every page lately.
My preferences won't change, so why not just remember them?

26 de abril de 2021
Valorada con 5 estrellas sobre 5

Overview

I've been with top dog a number of years very pleased with them having come to my aid when I had a minor issue when on holiday in the US a few years ago. I would have no issue with recommending them

13 de abril de 2021
Valorada con 1 estrellas sobre 5

I took out insurance and paid for the…

I took out insurance and paid for the extra cover for covid .... jet 2 have cancelled my holiday and the insurance will only refund 50% of the premium paid . Disgusting service we can’t go through no fault of
Our own and u keep half our money !!! Never will I use ur firm again

27 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I will never use this company again

If i could give this company zero star rating i would.
Our policy was taken out
pre covid.

Due to covid i moved our date.

However due to lockdown we cannot travel again. I rang to change the date again and was told that due to the fact we had now also changed the destination you required an extra premium of over £500. Not willing to pay this as our policy was unused asked for a refund. I was told i could not have a full refund. From a policy the cost £79 they were only willing to give me £14.

4 de febrero de 2021
Opinión espontánea

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