Total Tiles Opiniones 

1645
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver más

Valorada con 5 estrellas sobre 5

The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable. The communication from the seller regarding my... Ver más

Valorada con 5 estrellas sobre 5

Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Ver más

Información sobre la empresa

  1. Tienda de azulejos y baldosas
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de pisos
  5. Tienda para la reforma del hogar

Sobre Total Tiles

Escrito por la empresa

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 28% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1645)

130 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Failing company

Lost £3k worth of work and materials as company cleverly went into administration a couple of years ago and this has only just been resolved by the administrators.
Result - Received absolutely NOTHING. Not even an apology.
Problem - self-levelling compound failed (cracked up)so underfloor heating had to be ripped out and redone. Tried claiming for loss of materials to start with. Refused. 2 sets of underfloor mats plus compound. Work required stripping, removing waste and refitting mats. Re- level.
Spent months trying to resolve and had to delay 3 months moving into house as kitchen/diner couldn't be fitted until this was done.
Was not even told they were going into administration.
As an unsecured creditor you are at the bottom of the pile and are lucky to get anything at all.
Seems this is a common occurrence for some companies and a good way to clear debts. The government allow this to happen. Disgraceful. Total Tiles has now re-established itself with all the same team and probably directors too! Use Total Tiles at your peril! Who is to say they will do this again! So forget any warranties and refunds.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, very quick delivery. Amazing prices. Been buying from them for the past 5 years and super happy.

8 de julio de 2026
Valorada con 5 estrellas sobre 5

Good service lovely people

From the order with Jack to the delivery man it’s been really great.when you get people who are willing to help from order to delivery you know you got the right people in the jobs.
Haven’t put tiles on wall yet, but happy with service so thank you very much

2 de julio de 2026
Valorada con 5 estrellas sobre 5

Great customer service

Delivery was quick although 4 tiles were broken. Customer service picked up the phone straight away and was all sorted very quickly

18 de junio de 2026
Valorada con 2 estrellas sobre 5

Sorry but very disappointed this time

Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what I want.
Normally I don’t even look on other companies websites i just buy off Total Tiles. Please fix the problems & I will be back.

17 de junio de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Thank you for your review and for being such a loyal Total Tiles customer. We are so sorry your sample tiles arrived broken and have taken your feedback on board — we hope to welcome you back soon.

Thankyou
Michelle

Valorada con 5 estrellas sobre 5

Great quality

Great quality, authentic looking tiles.
Looking forward to buying them once we’re ready.

10 de junio de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Thank you so much for your review. We're really pleased you like the tiles and we look forward to hearing from you when you are ready to order. We're here to help every step of the way.

Valorada con 5 estrellas sobre 5

From ordering to delivery the tiles

From ordering to delivery the tiles, the service was brilliant. The team in the office were excellent at helping me with the ordering and the notifications of delivery were spot on. Thank you and I highly recommend this company.

9 de junio de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Thank you so much for your wonderful review! We're delighted to hear that everything from ordering to delivery went smoothly and that our team were able to help make the process as easy as possible. We look forward to welcoming you back for your next tiling project.

Valorada con 5 estrellas sobre 5

Very helpful …

Actually got through to a advisor(which is hard these days)in total tiles and he was very helpful and put me at ease when the extra tiles I wanted was in stock
Thanks

9 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent customer service

Ordered the tiles and they came very quickly and no damage via pallet.

When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a quickly re delivery.

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant price

Brilliant price, great product, amazing customer service and delivered bang on time. The driver was really friendly and helpful to place the pallet where I needed it. Bought tiles from them before and would do again and highly recommend this company

3 de junio de 2026
Valorada con 5 estrellas sobre 5

Quick service and dealt with a broken…

Quick service and dealt with a broken tiles very quickly 😕 thanks again for your help David

7 de junio de 2026
Logotipo de Total Tiles

Respuesta de Total Tiles

Hi David,

Thank you for your review. We are sorry to hear some tiles arrived damaged but are pleased we were able to resolve this quickly for you. We pride ourselves on our customer service and hope to welcome you back again soon.

Many Thanks
Michelle

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más